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Issue 710462 link

Starred by 8 users

Issue metadata

Status: Duplicate
Merged: issue 704410
Owner: ----
Closed: Apr 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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Mouse scrolling stops working

Reported by haaa4...@gmail.com, Apr 11 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/57.0.2987.133 Safari/537.36

Steps to reproduce the problem:
1- Go to this site -just an example, it happens with all sites, but this one is pretty consistent for this bug -:  http://www.vray-materials.de/all_materials.php 
2- click on any material and keep scrolling.

 The mouse scrolling will stop working after the page is finished loading. It can be fixed by closing the tab, and ctrl+shift+T to reopen it.

What is the expected behavior?

What went wrong?
Mouse scrolling stops working.

Did this work before? Yes Not sure, most likely 57.0.2987.133

Chrome version: 57.0.2987.133  Channel: stable
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version: 

Was working before a recent update, not sure which one.
 
Labels: Needs-Bisect Needs-Triage-M57
Cc: brajkumar@chromium.org
Labels: Needs-Feedback
Unable to reproduce this issue on Windows-10 using chrome latest stable #57.0.2987.133 by following steps mentioned in the original comment, Observed the scroll works fine without any issue.

Reporter@ Are you able to reproduce this issue in incognito mode as well? Please recheck this issue by creating a new profile under chrome://settings with no apps or extensions in your browser.

Thanks!

Comment 3 Deleted

I am having this same issue. Version 57.0.2987.133 Windows 10 and newest MacOSX.

It doesn't always happen and it's rather hard to repro; mostly I have been running into it on Facebook chat windows when scrolling up. Reloading the tab doesn't help, only closing an opening tabs help. It doesn't reproduce on same pages either, it has something to do with scrolling while the page is still loading/rendering.

`window.addEventListener('scroll', console.log) says nothing while scrolling with scroll wheel, but holding down mouse3 and scrolling with that produces the correct events.

If I had to guess it has something to do with tab throttling (or scroll anchoring, or both?).

Dupe in https://bugs.chromium.org/p/chromium/issues/detail?id=710788&q=scroll&colspec=ID%20Pri%20M%20Stars%20ReleaseBlock%20Component%20Status%20Owner%20Summary%20OS%20Modified

Reported in https://www.reddit.com/r/chrome/comments/647hol/google_chrome_57_win_cant_scroll_using_mouse/ and tons of other places (Google search for Chrome scroll in the past week or so, since 57 landed).

Comment 5 by haaa4...@gmail.com, Apr 15 2017

It does happen even in incognito mode. 

Again, it happens only when scrolling with the mouse when the page is loading, and it does not happen every time, and it only happens when the page actually scrolls, so when the mouse wheel is moving but the page is not scrolling because it is either on the top or bottom already, this bug does not occur.
Project Member

Comment 6 by sheriffbot@chromium.org, Apr 15 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "brajkumar@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
 Issue 711672  has been merged into this issue.

Comment 8 by ajha@chromium.org, Apr 25 2017

Cc: ajha@chromium.org
Components: Blink>Scroll
Labels: Needs-Feedback
Adding proper label for someone from the respective team for more inputs on this. Also,  please confirm if you have Kaspersky installed. If yes, then this looks same as the recent comments in  Issue 647038 .

Comment 9 by ar...@maven.pl, Apr 25 2017

There is the same problem on Linux (so no Kaspersky) as mentioned in  issue #711672 
We pushed a fix into M58 for this in  issue 704410 .

Have you upgraded to M58 and have continued to see the issue?

Comment 11 by haaa4...@gmail.com, Apr 26 2017

Works fine now in version 58, thanks.
Seems to work for me too on 58
Project Member

Comment 13 by sheriffbot@chromium.org, Apr 26 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "ajha@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 14 by ajha@chromium.org, Apr 26 2017

Labels: -Needs-Bisect
Mergedinto: 704410
Status: Duplicate (was: Unconfirmed)
Thanks for the update. Merging into 704410 therefore.

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