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Issue 710221 link

Starred by 2 users

Issue metadata

Status: Fixed
Owner:
Closed: May 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux , Windows , iOS , Chrome , Mac
Pri: 3
Type: Feature



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Add more descriptive placeholder text to the Send Feedback from initiated from the Sad Tab

Project Member Reported by yyushkina@chromium.org, Apr 10 2017

Issue description

Feature description: Most feedbacks submitted from the Sad Tab do not provide any useful information (e.g. reproducible steps). This would add a more prescriptive placeholder text into the Send feedback form to prompt for more useful feedback.

Change header from "Tell us what's happening" to "Describe what you were doing when Chrome crashed"
Change placeholder text from "Tab crashed feedback" to "Help our engineers investigate and fix this crash. List exact steps if you can. No detail is too small!"

Eng owner: pamg
Product owner: yyushkina, srahim

Design doc: None, string change only

Are you planning on experimenting before launch? No
Any new strings? Yes
Any implications for Google webservices (i.e. sync, translate)? No
Binary size? N/A
Do the existing perf tests exercise all aspects of your new feature(s)? Yes

 
Screen Shot 2017-04-10 at 3.19.23 PM.png
73.3 KB View Download
Cc: mard...@chromium.org k...@chromium.org
Adding iOS and Android FE PMs as FYI
Description: Show this description

Comment 3 by k...@chromium.org, Apr 15 2017

Are you planning on changing feedback for Android as well or only desktop?
The plan is to this on all platforms

Comment 5 by k...@chromium.org, Apr 18 2017

How do you plan on modifying the feedback form on Android? AFAIK, we don't control the UI for the feedback form. The feedback team controls that part.
I'll check with Matt (PM for Feedback). 
Labels: Stability
Cc: peterlaurens@chromium.org
Components: UI
Cc: mgarrison@google.com
Labels: -OS-All OS-Chrome OS-iOS OS-Linux OS-Mac OS-Windows
Status: Available (was: Assigned)
As per Matt, Android does not support customization of the form.
Cc: yyushkina@chromium.org
Owner: afakhry@chromium.org
Status: Assigned (was: Available)
Hey Ahmed, I wanted to check with you when you might be able to land this string change? It would be amazing to have in before branch. 
I'm the primary Chrome OS gardener this week, so I might not get to it this week, but I'll get it before branch.
Awesome thanks!
Status: Started (was: Assigned)
Shouldn't it be "Describe what you were doing when *the tab* crashed"?

"the tab" instead of "Chrome"?
Yep, good call, let's do that. 
Screenshot.
Selection_015.png
366 KB View Download
Perfect.
Project Member

Comment 23 by bugdroid1@chromium.org, May 25 2017

The following revision refers to this bug:
  https://chromium.googlesource.com/chromium/src.git/+/b47d9268ef018f9ed66378c33b317d9a4cb3553e

commit b47d9268ef018f9ed66378c33b317d9a4cb3553e
Author: afakhry <afakhry@chromium.org>
Date: Thu May 25 02:42:49 2017

More descriptive feedback description in feedbacks filed from the SadTab page

We're working to encourage our users to give us more helpful feedback instructions
as to how to repro any crashes in the renderers.

Screenshot: https://bugs.chromium.org/p/chromium/issues/detail?id=710221&desc=2#c21

BUG= 710221 
TEST=Go to chrome://crash and file a feedback from there and make sure to see a
more descriptive title and placeholder text.
CQ_INCLUDE_TRYBOTS=master.tryserver.chromium.linux:closure_compilation

Review-Url: https://codereview.chromium.org/2900643004
Cr-Commit-Position: refs/heads/master@{#474533}

[modify] https://crrev.com/b47d9268ef018f9ed66378c33b317d9a4cb3553e/chrome/app/generated_resources.grd
[modify] https://crrev.com/b47d9268ef018f9ed66378c33b317d9a4cb3553e/chrome/browser/extensions/api/feedback_private/feedback_private_api.cc
[modify] https://crrev.com/b47d9268ef018f9ed66378c33b317d9a4cb3553e/chrome/browser/feedback/show_feedback_page.cc
[modify] https://crrev.com/b47d9268ef018f9ed66378c33b317d9a4cb3553e/chrome/browser/resources/feedback/js/data.js
[modify] https://crrev.com/b47d9268ef018f9ed66378c33b317d9a4cb3553e/chrome/browser/resources/feedback/js/event_handler.js
[modify] https://crrev.com/b47d9268ef018f9ed66378c33b317d9a4cb3553e/chrome/browser/resources/feedback/js/feedback.js
[modify] https://crrev.com/b47d9268ef018f9ed66378c33b317d9a4cb3553e/chrome/common/extensions/api/feedback_private.idl

Status: Fixed (was: Started)
Cc: ovanieva@chromium.org
FYI.

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