Lenovo N23 recovery image missing from recovery tool |
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Issue description
Hardware ID: REKS C25I46 E5A C3A A6V
What steps will reproduce the problem?
(1) Open the 'Chromebook Recovery Utility' App.
(2) Look for the Lenovo N23 image, either from the dropdown list, or manually typing the hardware ID.
(3) Image is not found.
What is the expected result?
Recovery image should be available for the given model.
What happens instead?
Image is not there.
The recovery tool JSON that contains all the images only have matches for the Lenovo N22, and N42 as seen below:
Lenovo N22:
"^REKS \\w{3}-\\w{3}-\\w{3}-[^BCD]\\w{2}(-\\w{3})*$"
Lenovo N42:
"^REKS \\w{3}-\\w{3}-\\w{3}-B\\w{2}(-\\w{3})*$"
None of the above regular expression match the HwID for the N23.
** As a side note, this model is reported as the N22 to the Admin Console, but this may have something to do with the internal bug b/36686985.
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Apr 18 2017
GE has this device setup and it should be working. The regular expression setup for this device in GE is: ^REKS \w{3}-\w{3}-\w{3}-C\w{2}(-\w{3})*$
This matches REKS C25-I46-E5A-C3A-A6V.
bhthompson@ - Any thoughts on what could be wrong here?
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Apr 19 2017
When was the new regex added? This might just mean we need to push a new recovery version to get the metadata updated, in which case it should fix itself.
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Apr 20 2017
Lenovo N23 cannot be found in the list at all, so it is simply lack of Lenovo N23 entry in the json file rather than hwidmatch regex issue.
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Apr 20 2017
,
May 1 2017
,
Jul 10 2017
We have since done recovery pushes, presuming fixed.
,
Jul 13 2017
Verified in Chrome OS 9740.0.0, 61.0.3155.0. |
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Comment 1 by djkurtz@google.com
, Apr 18 2017Owner: vineeths@chromium.org
Status: Assigned (was: Untriaged)