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Starred by 2 users

Issue metadata

Status: Duplicate
Merged: issue 709232
Owner:
Closed: Apr 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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Mipmap rendering issue

Reported by steph...@sketchfab.com, Apr 6 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/57.0.2987.133 Safari/537.36

Steps to reproduce the problem:
1. https://sketchfab.com/models/5abb55ae8a4147e3a258dd8fcd860ed4
2. 
3. 

What is the expected behavior?
Mipmapping working

What went wrong?
Mipmapping not working

Did this work before? Yes 53

Does this work in other browsers? Yes

Chrome version: 57.0.2987.133  Channel: stable
OS Version: 7
Flash Version: 

https://forum.sketchfab.com/t/strange-rendering-error-on-all-pbr-models/13223/13
^
Some of our users have issue with (apparently) mipmapping.
Sorry for the sparse bug report but I couldn't reproduce the issue myself.

One user has the issue on chrome 57 and canary (53 being fine) with :
windows 7 x64 
amd fx 8320
asus m5a97 plus
asus gtx 970 turbo

and another on chrome 57 with :
GTX 1060

It's possible one cause of the issue is that the generateMipmap is called twice (or 3/4 times) on a texture coming from a renderTarget (adding ?material_packing=0 at the end of the url seems to solve the issue, and it's basically bypassing the renderTarget+multiple mipmap calls thingy).

I couldn't reproduce personally so it's mostly wild speculation.
 
mipuv.jpg
748 KB View Download
Also we are packing the textures at loading time:
For example if we have a separate rgb texture and another greyscale one, we are merging them into a single rgba texture (with a simple render to target pass).

So it's possible the issue arises during this step.

Comment 2 by kbr@chromium.org, Apr 6 2017

Components: Internals>GPU>ANGLE
I can't reproduce on Windows 10 with an AMD R7 240 GPU and latest drivers. Here's about:gpu.

ANGLE folks: can any of you reproduce this?

Graphics Feature Status
Canvas: Hardware accelerated
Flash: Hardware accelerated
Flash Stage3D: Hardware accelerated
Flash Stage3D Baseline profile: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
Rasterization: Software only. Hardware acceleration disabled
Video Decode: Hardware accelerated
Video Encode: Hardware accelerated
VPx Video Decode: Software only, hardware acceleration unavailable
WebGL: Hardware accelerated
WebGL2: Hardware accelerated
Driver Bug Workarounds
clear_uniforms_before_first_program_use
decode_encode_srgb_for_generatemipmap
disable_discard_framebuffer
disable_dxgi_zero_copy_video
disable_framebuffer_cmaa
exit_on_context_lost
force_cube_complete
scalarize_vec_and_mat_constructor_args
texsubimage_faster_than_teximage
Problems Detected
VPx decoding isn't supported before Windows 10 anniversary update.: 616318
Disabled Features: accelerated_vpx_decode
Some drivers are unable to reset the D3D device in the GPU process sandbox
Applied Workarounds: exit_on_context_lost
TexSubImage is faster for full uploads on ANGLE
Applied Workarounds: texsubimage_faster_than_teximage
Clear uniforms before first program use on all platforms: 124764, 349137
Applied Workarounds: clear_uniforms_before_first_program_use
Always rewrite vec/mat constructors to be consistent: 398694
Applied Workarounds: scalarize_vec_and_mat_constructor_args
ANGLE crash on glReadPixels from incomplete cube map texture: 518889
Applied Workarounds: force_cube_complete
Framebuffer discarding can hurt performance on non-tilers: 570897
Applied Workarounds: disable_discard_framebuffer
Limited enabling of Chromium GL_INTEL_framebuffer_CMAA: 535198
Applied Workarounds: disable_framebuffer_cmaa
Disable KHR_blend_equation_advanced until cc shaders are updated: 661715
Decode and Encode before generateMipmap for srgb format textures on Windows: 634519
Applied Workarounds: decode_encode_srgb_for_generatemipmap
Zero-copy DXGI video hangs or displays incorrect colors on AMD drivers: 623029
Applied Workarounds: disable_dxgi_zero_copy_video
Accelerated rasterization has been disabled, either via blacklist, about:flags or the command line.
Disabled Features: rasterization
Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
Disabled Features: native_gpu_memory_buffers
Version Information
Data exported	4/6/2017, 1:02:18 PM
Chrome version	Chrome/59.0.3064.0
Operating system	Windows NT 10.0.10586
Software rendering list version	13.0
Driver bug list version	10.0
ANGLE commit id	60e17eab29b6
2D graphics backend	Skia/59 e87d7781db75a7ec22a103eda0886c2ca8dc4d9d
Command Line Args	SxS\Application\chrome.exe" --flag-switches-begin --flag-switches-end
Driver Information
Initialization time	106
In-process GPU	false
Passthrough Command Decoder	false
Supports overlays	false
Sandboxed	false
GPU0	VENDOR = 0x1002, DEVICE= 0x683d
Optimus	false
Optimus	false
AMD switchable	false
Desktop compositing	Aero Glass
Diagonal Monitor Size of \\.\DISPLAY1	29.7"
Driver vendor	Advanced Micro Devices, Inc.
Driver version	21.19.519.2
Driver date	2-10-2017
Pixel shader version	5.0
Vertex shader version	5.0
Max. MSAA samples	8
Machine model name	
Machine model version	
GL_VENDOR	Google Inc.
GL_RENDERER	ANGLE (AMD Radeon R7 200 Series Direct3D11 vs_5_0 ps_5_0)
GL_VERSION	OpenGL ES 3.0 (ANGLE 2.1.0.60e17eab29b6)
GL_EXTENSIONS	GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_robust_resource_initialization GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
Disabled Extensions	GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent
Window system binding vendor	Google Inc. (adapter LUID: 0000000000014476)
Window system binding version	1.4 (ANGLE 2.1.0.60e17eab29b6)
Window system binding extensions	EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_create_context_robust_resource_initialization
Direct rendering	Yes
Reset notification strategy	0x8252
GPU process crash count	0
Compositor Information
Tile Update Mode	One-copy
Partial Raster	Enabled
GpuMemoryBuffers Status
ATC	Software only
ATCIA	Software only
DXT1	Software only
DXT5	Software only
ETC1	Software only
R_8	Software only
RG_88	Software only
BGR_565	Software only
RGBA_4444	Software only
RGBX_8888	Software only
RGBA_8888	Software only
BGRX_8888	Software only
BGRA_8888	Software only
YVU_420	Software only
YUV_420_BIPLANAR	Software only
UYVY_422	Software only
Diagnostics
0
b3DAccelerationEnabled	true
b3DAccelerationExists	true
bAGPEnabled	true
bAGPExistenceValid	true
bAGPExists	true
bCanRenderWindow	true
bDDAccelerationEnabled	true
bDriverBeta	false
bDriverDebug	false
bDriverSigned	false
bDriverSignedValid	false
bNoHardware	false
dwBpp	32
dwDDIVersion	12
dwHeight	1600
dwRefreshRate	60
dwWHQLLevel	0
dwWidth	2560
iAdapter	0
lDriverSize	1589880
lMiniVddSize	0
szAGPStatusEnglish	Enabled
szAGPStatusLocalized	Enabled
szChipType	AMD Radeon Graphics Processor (0x683D)
szD3DStatusEnglish	Enabled
szD3DStatusLocalized	Enabled
szDACType	Internal DAC(400MHz)
szDDIVersionEnglish	12
szDDIVersionLocalized	12
szDDStatusEnglish	Enabled
szDDStatusLocalized	Enabled
szDXVAHDEnglish	Not Supported
szDXVAModes	ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
szDescription	AMD Radeon R7 200 Series
szDeviceId	0x683D
szDeviceIdentifier	{D7B71EE2-2B7D-11CF-EA77-8400BCC2D835}
szDeviceName	\\.\DISPLAY1
szDisplayMemoryEnglish	66498 MB
szDisplayMemoryLocalized	66498 MB
szDisplayModeEnglish	2560 x 1600 (32 bit) (60Hz)
szDisplayModeLocalized	2560 x 1600 (32 bit) (60Hz)
szDriverAssemblyVersion	21.19.519.2
szDriverAttributes	Final Retail
szDriverDateEnglish	2/10/2017 12:00:00 AM
szDriverDateLocalized	2/10/2017 00:00:00
szDriverLanguageEnglish	English
szDriverLanguageLocalized	English
szDriverModelEnglish	WDDM 2.0
szDriverModelLocalized	WDDM 2.0
szDriverName	aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
szDriverNodeStrongName	oem50.inf:cb0ae414ac142df8:ati2mtag_R575A:21.19.519.2:pci\ven_1002&dev_683d&subsys_22831458
szDriverSignDate	
szDriverVersion	21.19.0519.0002
szKeyDeviceID	Enum\PCI\VEN_1002&DEV_683D&SUBSYS_22831458&REV_00
szKeyDeviceKey	\Registry\Machine\System\CurrentControlSet\Control\Video\{FF459084-6D31-4DEE-A7C3-B061E366698E}\0000
szManufacturer	Advanced Micro Devices, Inc.
szMiniVdd	n/a
szMiniVddDateEnglish	n/a
szMiniVddDateLocalized	n/a
szMonitorMaxRes	
szMonitorName	HP Z30i IPS Display
szNotesEnglish	No problems found.
szNotesLocalized	No problems found.
szOverlayEnglish	Not Supported
szRankOfInstalledDriver	00D10001
szRegHelpText	
szRevision	
szRevisionId	0x0000
szSubSysId	0x22831458
szTestResultD3D7English	Not run
szTestResultD3D7Localized	Not run
szTestResultD3D8English	Not run
szTestResultD3D8Localized	Not run
szTestResultD3D9English	Not run
szTestResultD3D9Localized	Not run
szTestResultDDEnglish	Not run
szTestResultDDLocalized	Not run
szVdd	n/a
szVendorId	0x1002
Can't repro on my win10 + 770gtx.

Stephane, could you ask the users who are experiencing the issue to post their about:gpu page?  Uploading it after attempting the view the model would be even better, it may contain error logs.
about:gpu from a user experiencing this on Chrome 57.0.2987.133 on windows 7

---

Graphics Feature Status
Canvas: Hardware accelerated
Flash: Hardware accelerated
Flash Stage3D: Hardware accelerated
Flash Stage3D Baseline profile: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
Rasterization: Software only, hardware acceleration unavailable
Video Decode: Hardware accelerated
Video Encode: Hardware accelerated
VPx Video Decode: Software only, hardware acceleration unavailable
WebGL: Hardware accelerated
WebGL2: Hardware accelerated
Driver Bug Workarounds
clear_uniforms_before_first_program_use
decode_encode_srgb_for_generatemipmap
disable_d3d11
disable_direct_composition
disable_discard_framebuffer
disable_dxgi_zero_copy_video
disable_framebuffer_cmaa
exit_on_context_lost
force_cube_complete
msaa_is_slow
scalarize_vec_and_mat_constructor_args
texsubimage_faster_than_teximage
Problems Detected
VPx decoding isn't supported before Windows 10 anniversary update.: 616318
Disabled Features: accelerated_vpx_decode
GPU rasterization should only be enabled on NVIDIA Pascal and Maxwell, Intel Broadwell+, and AMD RX-R2 GPUs for now.: 643850
Disabled Features: gpu_rasterization
Accelerated VPx decoding is hanging on some videos.: 654111
Disabled Features: accelerated_vpx_decode
Some drivers are unable to reset the D3D device in the GPU process sandbox
Applied Workarounds: exit_on_context_lost
TexSubImage is faster for full uploads on ANGLE
Applied Workarounds: texsubimage_faster_than_teximage
Clear uniforms before first program use on all platforms: 124764, 349137
Applied Workarounds: clear_uniforms_before_first_program_use
Always rewrite vec/mat constructors to be consistent: 398694
Applied Workarounds: scalarize_vec_and_mat_constructor_args
Old Intel drivers cannot reliably support D3D11: 363721
Applied Workarounds: disable_d3d11
ANGLE crash on glReadPixels from incomplete cube map texture: 518889
Applied Workarounds: force_cube_complete
On Intel GPUs MSAA performance is not acceptable for GPU rasterization: 527565
Applied Workarounds: msaa_is_slow
Framebuffer discarding can hurt performance on non-tilers: 570897
Applied Workarounds: disable_discard_framebuffer
Direct composition flashes black initially on Win <10: 588588
Applied Workarounds: disable_direct_composition
Zero copy DXGI video hangs on shutdown on Win < 8.1: 621190
Applied Workarounds: disable_dxgi_zero_copy_video
Limited enabling of Chromium GL_INTEL_framebuffer_CMAA: 535198
Applied Workarounds: disable_framebuffer_cmaa
Disable KHR_blend_equation_advanced until cc shaders are updated: 661715
Decode and Encode before generateMipmap for srgb format textures on Windows: 634519
Applied Workarounds: decode_encode_srgb_for_generatemipmap
Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
Disabled Features: native_gpu_memory_buffers
Version Information
Data exported	07/04/2017 à 17:36:35
Chrome version	Chrome/57.0.2987.133
Operating system	Windows NT 6.1.7601 SP1
Software rendering list version	12.13
Driver bug list version	9.29
ANGLE commit id	c1a5d16e964a
2D graphics backend	Skia/57 ae9cc5d3588d52f4b371b55845704b25d88cf06d
Command Line Args	Files (x86)\Google\Chrome\Application\chrome.exe" --flag-switches-begin --flag-switches-end
Driver Information
Initialization time	1264
In-process GPU	false
Passthrough Command Decoder	false
Sandboxed	false
GPU0	VENDOR = 0x8086, DEVICE= 0x0166
Optimus	false
AMD switchable	false
Desktop compositing	Aero Glass
Diagonal Monitor Size of \\.\DISPLAY1	13.9"
Diagonal Monitor Size of \\.\DISPLAY2	23.9"
Driver vendor	Intel Corporation
Driver version	8.15.10.2712
Driver date	3-26-2012
Pixel shader version	3.0
Vertex shader version	3.0
Max. MSAA samples	8
Machine model name	
Machine model version	
GL_VENDOR	Google Inc.
GL_RENDERER	ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0)
GL_VERSION	OpenGL ES 2.0 (ANGLE 2.1.0.c1a5d16e964a)
GL_EXTENSIONS	GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_frag_depth GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_fence GL_NV_pack_subimage GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
Disabled Extensions	GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent
Window system binding vendor	Google Inc. (adapter LUID: 000000000000c8ca)
Window system binding version	1.4 (ANGLE 2.1.0.c1a5d16e964a)
Window system binding extensions	EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource
Direct rendering	Yes
Reset notification strategy	0x8252
GPU process crash count	0
Compositor Information
Tile Update Mode	One-copy
Partial Raster	Enabled
GpuMemoryBuffers Status
ATC	Software only
ATCIA	Software only
DXT1	Software only
DXT5	Software only
ETC1	Software only
R_8	Software only
RG_88	Software only
BGR_565	Software only
RGBA_4444	Software only
RGBX_8888	Software only
RGBA_8888	Software only
BGRX_8888	Software only
BGRA_8888	Software only
YVU_420	Software only
YUV_420_BIPLANAR	Software only
UYVY_422	Software only
Diagnostics
0
b3DAccelerationEnabled	true
b3DAccelerationExists	true
bAGPEnabled	true
bAGPExistenceValid	true
bAGPExists	true
bCanRenderWindow	true
bDDAccelerationEnabled	true
bDriverBeta	false
bDriverDebug	false
bDriverSigned	false
bDriverSignedValid	false
bNoHardware	false
dwBpp	32
dwDDIVersion	11
dwHeight	900
dwRefreshRate	60
dwWHQLLevel	0
dwWidth	1600
iAdapter	0
lDriverSize	8087040
lMiniVddSize	0
szAGPStatusEnglish	Enabled
szAGPStatusLocalized	Activé
szChipType	Intel(R) HD Graphics Family
szD3DStatusEnglish	Enabled
szD3DStatusLocalized	Activé
szDACType	Internal
szDDIVersionEnglish	11
szDDIVersionLocalized	11
szDDStatusEnglish	Enabled
szDDStatusLocalized	Activé
szDXVAHDEnglish	Supported
szDXVAModes	ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
szDescription	Intel(R) HD Graphics 4000
szDeviceId	0x0166
szDeviceIdentifier	{D7B78E66-4226-11CF-1479-9137A9C2C535}
szDeviceName	\\.\DISPLAY1
szDisplayMemoryEnglish	1696 MB
szDisplayMemoryLocalized	1696 MB
szDisplayModeEnglish	1600 x 900 (32 bit) (60Hz)
szDisplayModeLocalized	1600 x 900 (32 bit) (60Hz)
szDriverAssemblyVersion	8.15.10.2712
szDriverAttributes	Final Retail
szDriverDateEnglish	10/9/2012 12:04:10
szDriverDateLocalized	09/10/2012 12:04:10
szDriverLanguageEnglish	English
szDriverLanguageLocalized	Anglais
szDriverModelEnglish	WDDM 1.1
szDriverModelLocalized	WDDM 1.1
szDriverName	igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
szDriverNodeStrongName	oem56.inf:IntelGfx.NTamd64.6.0:iIVBM0:8.15.10.2712:pci\ven_8086&dev_0166&subsys_179b103c
szDriverSignDate	
szDriverVersion	8.15.0010.2712
szKeyDeviceID	Enum\PCI\VEN_8086&DEV_0166&SUBSYS_179B103C&REV_09
szKeyDeviceKey	\Registry\Machine\System\CurrentControlSet\Control\Video\{F71D0264-8073-4C70-8D43-B3CB580FF6E4}\0000
szManufacturer	Intel Corporation
szMiniVdd	n/a
szMiniVddDateEnglish	n/a
szMiniVddDateLocalized	n/a
szMonitorMaxRes	
szMonitorName	Moniteur Plug-and-Play générique
szNotesEnglish	No problems found.
szNotesLocalized	Aucun problème n’a été détecté.
szOverlayEnglish	Supported
szRankOfInstalledDriver	00E60001
szRegHelpText	
szRevision	
szRevisionId	0x0009
szSubSysId	0x179B103C
szTestResultD3D7English	Not run
szTestResultD3D7Localized	Non exécuté
szTestResultD3D8English	Not run
szTestResultD3D8Localized	Non exécuté
szTestResultD3D9English	Not run
szTestResultD3D9Localized	Non exécuté
szTestResultDDEnglish	Not run
szTestResultDDLocalized	Non exécuté
szVdd	n/a
szVendorId	0x8086
1
b3DAccelerationEnabled	true
b3DAccelerationExists	true
bAGPEnabled	true
bAGPExistenceValid	true
bAGPExists	true
bCanRenderWindow	true
bDDAccelerationEnabled	true
bDriverBeta	false
bDriverDebug	false
bDriverSigned	false
bDriverSignedValid	false
bNoHardware	false
dwBpp	32
dwDDIVersion	11
dwHeight	1920
dwRefreshRate	60
dwWHQLLevel	0
dwWidth	1080
iAdapter	1
lDriverSize	8087040
lMiniVddSize	0
szAGPStatusEnglish	Enabled
szAGPStatusLocalized	Activé
szChipType	Intel(R) HD Graphics Family
szD3DStatusEnglish	Enabled
szD3DStatusLocalized	Activé
szDACType	Internal
szDDIVersionEnglish	11
szDDIVersionLocalized	11
szDDStatusEnglish	Enabled
szDDStatusLocalized	Activé
szDXVAHDEnglish	Supported
szDXVAModes	ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
szDescription	Intel(R) HD Graphics 4000
szDeviceId	0x0166
szDeviceIdentifier	{D7B78E66-4226-11CF-1479-9137A9C2C535}
szDeviceName	\\.\DISPLAY2
szDisplayMemoryEnglish	1696 MB
szDisplayMemoryLocalized	1696 MB
szDisplayModeEnglish	1080 x 1920 (32 bit) (60Hz)
szDisplayModeLocalized	1080 x 1920 (32 bit) (60Hz)
szDriverAssemblyVersion	8.15.10.2712
szDriverAttributes	Final Retail
szDriverDateEnglish	10/9/2012 12:04:10
szDriverDateLocalized	09/10/2012 12:04:10
szDriverLanguageEnglish	English
szDriverLanguageLocalized	Anglais
szDriverModelEnglish	WDDM 1.1
szDriverModelLocalized	WDDM 1.1
szDriverName	igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
szDriverNodeStrongName	oem56.inf:IntelGfx.NTamd64.6.0:iIVBM0:8.15.10.2712:pci\ven_8086&dev_0166&subsys_179b103c
szDriverSignDate	
szDriverVersion	8.15.0010.2712
szKeyDeviceID	Enum\PCI\VEN_8086&DEV_0166&SUBSYS_179B103C&REV_09
szKeyDeviceKey	\Registry\Machine\System\CurrentControlSet\Control\Video\{F71D0264-8073-4C70-8D43-B3CB580FF6E4}\0001
szManufacturer	Intel Corporation
szMiniVdd	n/a
szMiniVddDateEnglish	n/a
szMiniVddDateLocalized	n/a
szMonitorMaxRes	
szMonitorName	Moniteur Plug-and-Play générique
szNotesEnglish	No problems found.
szNotesLocalized	Aucun problème n’a été détecté.
szOverlayEnglish	Supported
szRankOfInstalledDriver	00E60001
szRegHelpText	
szRevision	
szRevisionId	0x0009
szSubSysId	0x179B103C
szTestResultD3D7English	Not run
szTestResultD3D7Localized	Non exécuté
szTestResultD3D8English	Not run
szTestResultD3D8Localized	Non exécuté
szTestResultD3D9English	Not run
szTestResultD3D9Localized	Non exécuté
szTestResultDDEnglish	Not run
szTestResultDDLocalized	Non exécuté
szVdd	n/a
szVendorId	0x8086
Log Messages
GpuProcessHostUIShim: The GPU process exited normally. Everything is okay.

Comment 5 by kbr@chromium.org, Apr 7 2017

Cc: geoffl...@chromium.org jmad...@chromium.org
Status: Available (was: Unconfirmed)
The problem's in ANGLE's D3D9 backend. I can reproduce this running both Chrome 57 and Canary (59) with --disable-d3d11.

I'm surprised so many users with NVIDIA GPUs are hitting this. The D3D11 backend shouldn't be disabled there. Can you get about:gpu information for any other affected users?

Is there any chance you could supply a smaller test case that highlights the difference in behavior?

Geoff, Jamie, do you have any ideas about where this problem might be?

Comment 6 by kbr@chromium.org, Apr 7 2017

Note:  Issue 709232  came in recently regarding canvas-to-WebGL-texture uploads on ANGLE's D3D9 backend, and I wonder whether these might be the same bug. The other one has a much smaller test case.

Comment 7 by kbr@chromium.org, Apr 7 2017

In the other bug, --disable-accelerated-2d-canvas works around the problem but (not surprisingly) it has no effect here.

It looks like there's a bug in mipmap generation in ANGLE's D3D9 backend.

Labels: Needs-Feedback
Owner: jmad...@chromium.org
Status: Assigned (was: Available)
Assigning to myself, marking needs feedback to indicate a smaller repro case would expedite a fix.
I'll try to find a smaller test case. I guess that any textured model on Sketchfab would do it, but without being able to reproduce I don't know.

I'm asking for about:gpu from other users.

We received one follow-up that updating from Windows 7 to 10 on the same machine fixed the issue.
James: you should be able to reproduce easily by starting chrome with --use-angle=d3d9. You'll need to either install Chrome Canary to run side-by-side, or make sure to exit Chrome entirely (right click system icon, exit) before starting a new Window if you're using Stable.
> We received one follow-up that updating from Windows 7 to 10 on the same machine fixed the issue.

I'm pretty certain this would be because it switched from D3D9 to D3D11.


jmadill: is it possible that you can use the test case in  issue 709232 ? The symptoms seem quite similar, I do think it could be the same bug.
Ken suggested they might be different in comment #7. I don't mind investigating both.
Mergedinto: 709232
Status: Duplicate (was: Assigned)
Kai, you were right. This is a duplicate of  issue 709232 . Will fold into there as that's where I'm investigating.

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