Not able to enroll Chromebook in OUR orginazation
Reported by
noel.her...@modpizza.com,
Apr 5 2017
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Safari/537.36 Steps to reproduce the problem: 1. Turn on chromebook 2. 3. What is the expected behavior? What went wrong? I found a chromebook here that appears to be locked down to a test domain. Service Tag CVHB9B2 Express code 28024918238. I tried to powerwash it but it always takes me to an enterprise enrollment screen asking for my x@mod-pizza.chrome-eval.com Did this work before? N/A Chrome version: 56.0.2924.87 Channel: n/a OS Version: 10.0 Flash Version:
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Apr 7 2017
Thanks for your report Noel! This doesn't look like a product issue, rather it seems to be a configuration problem. Please go through your customer support channel to have the device released from the chrome-eval.com domain.
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Apr 7 2017
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Apr 7 2017
Thanks for the vague information “customer support channel”?. The reason I ended up in your portal is because it’s confusing as to where I’m supposed to go. Noel Hernandez / Manager of IT Support noel.hernandez@modpizza.com<mailto:noel.hernandez@modpizza.com> / 425.440.3385 MOD Pizza www.modpizza.com<http://www.modpizza.com/> From: tna… via monorail [mailto:monorail+v2.699316784@chromium.org] Sent: Friday, April 7, 2017 4:06 AM To: Noel Hernandez <noel.hernandez@modpizza.com> Subject: Issue 708614 in chromium: Not able to enroll Chromebook in OUR orginazation
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Apr 7 2017
Are you a Chrome Device Management customer or a G Suite customer? Have you tried the "Contact us" link on https://support.google.com/chrome/a#topic=4386908? Assigning to dskaram, maybe he's got further ideas whom to contact.
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Aug 23
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Comment 1 by ranjitkan@chromium.org
, Apr 6 2017