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Issue 708455 link

Starred by 5 users

Issue metadata

Status: Verified
Owner:
User never visited
Closed: Apr 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 1
Type: Bug-Regression



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Regression : Unable to close Help Overlay in EULA screen

Project Member Reported by mmanchala@chromium.org, Apr 5 2017

Issue description

Chrome Version: 59.0.3062.0/9430.1.0 dev-channel Daisy,Peppy and Minnie
OS: Chrome

What steps will reproduce the problem?
(1)Recover build -> In EULA screen Click on "Learn more" link
(2)Now try to close Help overlay and observe (Please refer video)

Expected: should be able to close Help overlay
Actual: Instead Unable to close Help Overlay 

This is Regression issue as same is working fine in 59.0.2055.0/9429.0.0 dev-channel Daisy

@alemate : please confirm the Issue
 
Actual.mp4
9.5 MB View Download
Expected.mp4
7.3 MB View Download

Comment 1 by r...@chromium.org, Apr 7 2017

Owner: wzang@chromium.org

Comment 2 by r...@chromium.org, Apr 7 2017

Cc: osh...@chromium.org wzang@chromium.org r...@chromium.org alemate@chromium.org
 Issue 708818  has been merged into this issue.
Owner: morsed@chromium.org
This is help app, not just overlay.

Passing to morsed@.

David, do you have any ideas on what could be wrong here?

Comment 4 by morsed@google.com, Apr 11 2017

The HelpApp provides the "Diagnostics and Usage Data" header text through the "Need More Help" footer box.  The wrapping window with the "Help" title bar and close "x" are controlled by something else.  

I've only looked at this element briefly and have not yet determined where the code for the wrapper and title bar resides.  I look at it because there is a related bug (https://bugs.chromium.org/p/chromium/issues/detail?id=665753) requesting the "Help" text be made larger, but the tickets is on hold while the final design issues are worked out.  

I cannot duplicate this error (708455) with official beta or dev builds.  I powerwashed and reviewed the following.  Both closed as expected when clicking the "x".  I opened and closed the "Learn More" overlay twice for each. 

Google Chrome	58.0.3029.51 (Official Build) beta (32-bit)
Platform	9334.33.0 (Official Build) beta-channel veyron_minnie

Google Chrome	59.0.3054.0 (Official Build) dev (32-bit)
Platform	9413.0.0 (Official Build) dev-channel veyron_minnie

Note that M59 version I tested is "3054," so perhaps something was changed between that and "3062" reported in this bug.

Comment 5 by morsed@google.com, Apr 11 2017

Cc: weifangsun@chromium.org
CCing weifangsun@, since she's handling the other ticket related to this same element that I mentioned above in Comment #4. 

Comment 6 by gkihumba@google.com, Apr 18 2017

Any updates? Is this stil seen on latest tot builds?
M59 goes beta in ~1 week

Comment 7 by wzang@chromium.org, Apr 18 2017

Cc: -ajha@chromium.org gkihumba@google.com
This issue is no longer seen on latest tot builds. I think we can close it.

Comment 8 by wzang@chromium.org, Apr 18 2017

Cc: ajha@chromium.org

Comment 9 by gkihumba@google.com, Apr 18 2017

Marking this as fixed. Please reopen if it occurs again.
Status: Fixed (was: Assigned)
Labels: Merge-TBD
[Auto-generated comment by a script] We noticed that this issue is targeted for M-59; it appears the fix may have landed after branch point, meaning a merge might be required. Please confirm if a merge is required here - if so add Merge-Request-59 label, otherwise remove Merge-TBD label. Thanks.

Comment 12 by wzang@chromium.org, Apr 18 2017

Labels: -Merge-TBD
Status: Assigned (was: Fixed)
Status: Fixed (was: Assigned)
Labels: Merge-TBD
[Auto-generated comment by a script] We noticed that this issue is targeted for M-59; it appears the fix may have landed after branch point, meaning a merge might be required. Please confirm if a merge is required here - if so add Merge-Request-59 label, otherwise remove Merge-TBD label. Thanks.
Labels: -Merge-TBD
Status: Verified (was: Fixed)
9532.0.0, 60.0.3092.0

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