Alt-D + enter fails to reload page if hit too quickly on certain sites while signed in with suggest enabled
Reported by
mohammad...@gmail.com,
Apr 4 2017
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/57.0.2987.133 Safari/537.36 Steps to reproduce the problem: 1. go to settings. 2. make sure `Use a prediction service to help complete searches and URLs typed in the address bar` is checked. 3. open a webpage 4. press Alt + D to focus on the address bar 5. quickly press Enter key (before about 300 ms). What is the expected behavior? Page should be reloaded What went wrong? because of the `prediction service`, it takes time to quickly reload the page with Enter key. Did this work before? No Chrome version: 57.0.2987.133 Channel: stable OS Version: 10.0 Flash Version:
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Apr 10 2017
Unable to reproduce the issue on Windows 10,Mac 10.12.4 & Ubuntu 14.04 using chrome stable-57.0.2987.133 & Canary-59.0.3066.0 as per steps mentioned in comment#0.Observed that page reloaded successfully. Please find the attached screencast for reference & let us know if we miss anything to reproduce the issue. Thank you!!
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Apr 12 2017
Thanks for the attention. I guess it depends on how fast is the hardware to load the history from the storage or network when focus goes on the address bar. I usually use Google and my history around Google domain is more than Yahoo, In the attached video you can see the problem is more clear when I try to represent the problem in Google.
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Apr 12 2017
Thank you for providing more feedback. Adding requester "jmukthavaram@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Apr 24 2017
Rerouting to Network team for further triage. Thanks,
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Apr 25 2017
I watched the video, but couldn't quite understand what the issue is. Is it responsiveness of the URL box, or slowness loading the page? Is it the same if you do a reload (ctrl-R) instead?
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Apr 25 2017
Why are you confident that "Use a prediction service" is causing the slowness here? Why do the steps say to press enter quickly rather than slowly? Does the problem not recur if you press enter slowly? Does the problem occur on all pages? Does it occur on a clean profile? Where the problem occurs, if you press alt-D _without_ pressing enter, what happens? Does a popup appear below the omnibox?
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Apr 26 2017
eroman@chromium.org: - It is responsiveness of the URL box. - Ctrl-R works fine and immediately reloads the page. Here is what I expect: After focusing on the URL box (with mouse click on it or Alt-D) and then pressing the Enter key below about 300-400ms after that focusing, page should be reloaded. pkasting@chromium.org: 1- Once I turned that service off, the problem will be solved. 2- After the omni-box got focused (with prediction service ON) and Enter key pressed `after` about 300-400ms page will be reloaded normally. but before that number It just do nothing. (These `300-400ms` number maybe depends on my computer hardware, network speed, distance to the server, amount of my browsing history, ... ) 3-A: No. I think websites that are viewed more than the others affects directly on the problem. For example I use google more than yahoo, so this problem when yahoo page is opened not shows itself. 3-B: It doesn't occur in a clean profile. 4- No. nothing happened.
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Apr 26 2017
Thank you for providing more feedback. Adding requester "eroman@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Apr 26 2017
Wait, you're saying that if you focus the address bar and press enter too quickly the page _never_ reloads? Or it just takes longer to reload? If you try the steps that reproduce this problem, but with some slow-loading page in a background tab so it has a spinning throbber, does the throbber pause or hitch after you press enter? Mark, do we have histograms that could capture any zerosuggest-related delays?
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Apr 26 2017
Reading through this issue, I'm inclined to think it should be driven from the Omnibox side and if there's a network tie-in it'll be discovered after some digging in that space. Removing "Internals>Network" on that basis, but Ominbox folks/Peter, please feel free to re-add if you disagree with this assessment.
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Apr 26 2017
pkasting@chromium.org: 1- It _never_ reloads. 2- There is no difference if any other tabs are being loaded at the same time. Also no matter if the current tab is loading right now or not, _In-Some-Websites_ focusing on the OmniBox and immediately pressing enter key won't works. If the current page is of kind of that pages which causes this issue, no matter how many times you press the enter. It just doesn't work. But right after 300-400ms that the OmniBox is focused, next enter key that you press will works and previous keypress ones will be discarded. I don't know what circumstances are related to the websites that cause this issue on the browser and I didn't find any rule or condition. For more clarification I send you another captured video.
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Apr 26 2017
Hmm. The number of times the Chrome menu is popping up -- which is what happens when we register "alt" followed by "enter", with no "d" -- coupled with the lack of flash of "d" on the OSK -- is making me wonder if this isn't some kind of issue of Chrome getting the wrong event stream, which could be caused by anything from a Chrome bug to a Windows bug to a failing physical keyboard to user error. That would not explain why you see this issue more frequently when signed in with "use a prediction service" on. I wonder what you would see if you hit "down" before hitting enter in these cases. I have no idea how to debug this or proceed forward here.
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Apr 26 2017
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Apr 26 2017
Does it reproduce in the same way if you use "ctrl-L" instead of "alt-D" ?
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Apr 27 2017
pkasting@chromium.org: - That's my fault in pressing keys, because in that cases I didn't press D correctly when Alt is down and menu shows up. - Pressing `down` acts exact like Enter and don't work for the first time in some websites. eroman@chromium.org: - Ctrl-L, Alt-D, Focus by mouse click,... are the same.
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Apr 27 2017
Thanks for the report. If you have a tab that reproduces this issue, can you please open a new tab, go to chrome://histograms, and save the output of that page. Then switch back to the previous tab, focus the omnibox (don't press enter), then return to the chrome://histograms. Reload this page (using the icon, not by focusing on the omnibox). Save the output of the page. Then upload both those histograms pages' outputs here. The difference between them--what was recorded in the middle when you did the omnibox focus--should be able to tell us something. thanks for your help investigating this wonky issue!
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Apr 27 2017
Here are what you ask: 01.html: -- I opened example.com (that have the issue), then histogram, and saved the result. 02.html: -- I focused on the `example.com` omnibox, then returned to the histogram tab, refreshed with refresh icon and saved the result. Thanks in advance.
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Apr 27 2017
pkasting: I don't see any high counts (lengths of time) in the Omnibox.ProviderTime2.* histograms, so whatever slowdown here isn't due to the AutocompleteController and its providers.
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Apr 27 2017
Oh, how rude I was! THANK YOU mohammad for providing those histograms.
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Apr 28 2017
If things never load if keys are hit too quickly, then there's no slowdown issue. It would be a different kind of issue entirely, such as events getting dropped somewhere in the pipeline.
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Jun 27 2017
mohammad.bagherani@, Reading this over now makes me wonder if this is a prerender/preload issue. We dramatically revamped this code in Chrome 58 and 59. Can you still reproduce this issue with the current version of Chrome? thanks, mark
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Jul 24 2017
mohammad.bagherani@, Can you still reproduce this issue? We haven't heard any additional reports like this so we'll need more help from you to investigate.
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Jul 26 2017
Hi, I updated to Chrome 60, It seems its getting better but not fully solved (maybe delay is decreased to 100-200 ms). Here is my histogram files (like comment #19)
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Jul 26 2017
Thank you for providing more feedback. Adding requester "mpearson@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Jul 26 2017
I still don't see any oddities in the histograms files. If it doesn't appear in a clean profile, can you try disabling all extensions and see if it reproduces within your problematic profile? Also, can you post your who about:version data here, including the big Variations: section? thanks!
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Dec 12 2017
mohammad.bagherani@, Are you still experiencing this issue?
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Mar 6 2018
No replies from the original reporter. Closing. Happen to investigate further if you provide the information in comment #27.
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Mar 7 2018
Reply to #27 -> version file attached in fileupload #1. (Windows 8.1, Intel Core-i5, 8GB RAM). Reply to #28 -> Yesss. (I'm using chrome 64). Reply to #29 -> Am I the only one having this issue in the entire globe? Ref to Comment 3, 12, 25 the problem still exists and no improvement happened and I'm wondering how it doesn't happened to you!
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Mar 7 2018
I also have the same problem |
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Comment 1 by ranjitkan@chromium.org
, Apr 4 2017