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Issue 707591 link

Starred by 4 users

Issue metadata

Status: Duplicate
Merged: issue 710443
Owner: ----
Closed: May 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug



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Image corruption/glitching on macOS

Reported by cefrodri...@gmail.com, Apr 2 2017

Issue description

UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3060.0 Safari/537.36

Example URL:
https://mail.google.com

Steps to reproduce the problem:
1. Open a new tab (this helps make the issue more reproducible)
2. Go to https://mail.google.com (while logged in)
3. Observe the "loading" progress bar behavior

What is the expected behavior?

What went wrong?
The progress bar shows some image corruption/glitching. This happens almost every time when opening GMail in a new tab, while almost never happening when just reloading it on an existing tab.

Does it occur on multiple sites: Yes

Is it a problem with a plugin? N/A 

Did this work before? N/A 

Does this work in other browsers? Yes

Chrome version: 59.0.3060.0  Channel: canary
OS Version: OS X 10.12.4
Flash Version: 

I noticed this on the Chrome stable channel (57.0.2987.133) after upgrading to macOS 10.12.4.

Also, on the stable channel I've also seen it happening on other sites (see the attached image for an example from LinkedIn, where Chrome is showing remains of graphics from somewhere else - which may be a security issue). I haven't used Canary for long enough yet, and only the GMail progress bar seems to exhibit this issue reliably.

Hardware: MacBook Pro (Retina, 13-inch, Early 2015)
 
gmail-corrupted-progressbar.png
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linkedin-corrupted-images.png
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Labels: Needs-Triage-M59
Cc: kkaluri@chromium.org
Labels: Needs-Feedback
Unable to reproduce this issue on MacBook Pro 10.12.3 with chrome #59.0.3061.0
Didn't observe any corruption/glitching of progressive bar while loading the gmail in new tab.

Attaching the screen-cast for reference.

cefrodrigues@ Could you re-try the same scenario on clean profile with no apps & extensions and let us know your observations.
Issue 707591 (1).mp4
546 KB View Download
As I mentioned above, this only started happening *after* the 10.12.4 update (and *only* on Chrome). Before that I haven't seen this happening.

Also, I observed this with a clean profile (with no extensions other than the default).
Project Member

Comment 4 by sheriffbot@chromium.org, Apr 3 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "kkaluri@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
I've asked around and other people with comparable hardware and macOS 10.12.4 seem to be able to reproduce this reliably (with Chrome Stable, as they didn't have Canary installed).
Cc: jmukthavaram@chromium.org
Labels: Needs-Feedback
Thanks for the reply.
Unable to reproduce this issue on MacBook retina 10.12.4 with stable version-57.0.2987.133 ,Canary#59.0.3061.0 version & reported version-59.0.3060.0 .Didn't observed any iamge corruption/glitching of progress bar while loading the gmail in new tab.
Please find the attached screencast for reference.

707591.mp4
1.3 MB View Download
The attached capture shows it happening with 57.0.2987.133 just now.

Probably dependent on the graphics card type. I've tested this on 4 different macbooks from different people, not all exactly the same model, but all with the same type of graphics card, which not the same you have (see the attached screenshot). Maybe this is a driver bug but, if it is, Chrome is the only application that triggers it.
sierra-model.jpg
185 KB View Download
Project Member

Comment 8 by sheriffbot@chromium.org, Apr 4 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "jmukthavaram@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Reattaching screen capture as MP4.
chrome-stable-glitch.mp4
108 KB View Download

Comment 10 by rtoy@chromium.org, Apr 4 2017

Components: -Blink Blink>Animation
Labels: Needs-TestConfirmation
Seems like there is some issue with test confirmation here. Marking as such since I don't have a Mac device handy at the moment. 
Labels: TE-NeedsTriageFromMTV TE-Hardware-Dependency
Tested this issue with the below Mac book-Graphic cards & unable to reproduce the issue.
Retina->Intel Iris Pro 1536MB
Retina->Intel HD Graphics 4000 1536MB
Pro Air->Intel HD Graphics 5000 1536MB

Since chrome-hyd team do not have the above mentioned graphic card(Intel Iris Graphics 6100 1536MB) in comment#7,assigning to MTV team to look into this issue.
Thanks in advance!!


We have 7 customers who have reported a similar problem where images from other websites are displaying within our web page.  It is only happening to people who have upgraded to Mac OS 10.12.4.

The problem is only happening in areas of the page where we are using CSS background-image: linear-gradient and -webkit-linear-gradient.

I've attached a screen shot showing the problem and you can see that the weird images came from the google play tab that was also open at the same time.

We are asking each customer to send us their hardware specs, as we're wondering if it's only affecting a specific generation of MacBook, perhaps with a specific graphics card.

We can post the results back here if that is helpful.
Screen_Shot_2017-04-07_at_8_15_38_AM.png
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Screen_Shot_2017-04-07_at_8_15_40_AM.png
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This issue is likely not specific to Chrome. See also https://discussions.apple.com/thread/7908354?start=0&tstart=0
That may very well be the case, and I've opened an issue in the Apple Bug Reporter too. 

But almost a month after I've opened this issue, Chrome is still the *only* place where I've seen this happening (and still does with 58.0.3029.81).
we have updated our app to not use CSS background-image: linear-gradient and -webkit-linear-gradient, and the problem has not appeared since. If we re-enable those features, the problem is back for previous generation macs running mac os 10.12.4.  current generation macs seem to be unaffected.

Comment 17 by suzyh@chromium.org, Apr 26 2017

Cc: flackr@chromium.org
Components: -Blink>Animation Internals>Compositing
Since this appears to be hardware-dependent, Blink>Animation doesn't seem to be the right place for this. Redirecting to compositing team.
Labels: -TE-NeedsTriageFromMTV
MTV team also do not have specific machine configuration (Retina, Intel Iris Graphics 6100 1536 MB) to repro the bug.
Cc: ericrk@chromium.org
Components: Internals>GPU
Labels: Needs-Feedback
Can you send the output from chrome://gpu for one of the problem machines?

Sure, see the attached file.
gpu.html
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Project Member

Comment 21 by sheriffbot@chromium.org, Apr 29 2017

Cc: shrike@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "shrike@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Mergedinto: 710443
Status: Duplicate (was: Unconfirmed)
Duplicate of 710443 - will try to bump that and raise priority.

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