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Issue metadata

Status: Available
Owner: ----
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Feature



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Display better errors to the user in print preview for failed setup

Project Member Reported by skau@chromium.org, Mar 30 2017

Issue description

Chrome Version: 59
Chrome OS Version: N/A
Chrome OS Platform: All
Network info: N/A

Please specify Cr-* of the system to which this bug/feature applies (add
the label below).

Steps To Reproduce:
(1) Open Print Preview
(2) Select a printer
(3) Printer fails in setup

Expected Result:
A readable, actionable error is reported.

Actual Result:
There might be a helpful message in the logs.  No way to differentiate between PPD not found, No Internet, or other errors.

How frequently does this problem reproduce? (Always, sometimes, hard to
reproduce?)
Always

What is the impact to the user, and is there a workaround? If so, what is
it?
It's annoying
 

Comment 1 by skau@chromium.org, Feb 15 2018

Labels: Bolton-FixIt-2018
Status: Assigned (was: Available)
Cc: weifangsun@chromium.org
Labels: -Bolton-FixIt-2018 Bolton-UI
Owner: ----
Status: Available (was: Assigned)

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