New issue
Advanced search Search tips

Issue 706572 link

Starred by 2 users

Issue metadata

Status: Untriaged
Owner: ----
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



Sign in to add a comment

"Unable to upload the data to storage." errors from Google Cloud Print

Project Member Reported by derat@chromium.org, Mar 29 2017

Issue description

Google Chrome	57.0.2987.123 (Official Build) (64-bit)
Platform	9202.56.1 (Official Build) stable-channel panther

I got persistent "Unable to upload the data to storage." errors while trying to print a locally-saved PDF to protontorpedo-color using Google Cloud Print this morning. At first I thought it was due to the PDF being password-protected, but the problems persisted even after saving a subset of the pages to their own unprotected PDF. When I clicked Print, the dialog would hang for ~30 seconds before displaying the error.

I was able to print the same document to the same printer from Linux using the "lpr" command. Now, several hours later, I was also able to print the first page of https://www.irs.gov/pub/irs-pdf/f1040es.pdf to the same printer via GCP without any problems.

I don't see any relevant errors in my user log besides the following:

[604:604:0329/104544.319517:ERROR:CONSOLE(1060)] "Google Cloud Print Error: (416) Unable to upload the data to storage.", source: chrome://print/print_preview.js (1060)
[604:604:0329/105226.451578:ERROR:CONSOLE(1060)] "Google Cloud Print Error: (416) Unable to upload the data to storage.", source: chrome://print/print_preview.js (1060)

I see a similar error reported in a mailing list thread several days ago, but there are no replies: https://groups.google.com/forum/#!topic/gcp-developers/nfhAHs1uknw
 
Screenshot 2017-03-29 at 10.53.58.png
12.4 KB View Download
This got fixed, right?

Sign in to add a comment