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Issue metadata

Status: Archived
Owner: ----
Closed: Sep 13
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Complete browser hang when returning from hibernate

Project Member Reported by phistuck@gmail.com, Mar 27 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/57.0.2987.110 Safari/537.36

Steps to reproduce the problem:
I hibernated Windows 7 for a few days. I turned the computer on, it resumed Windows. The rest of the applications worked fine, but my two instances of Chrome were completely hung.
Not only that, but terminating all of the processes using Process Explorer did not work. The browser processes (one for each of the instances) did not terminate. I had to go over its handles and close them one by one until the browser exited.
I believe I used WebRTC during the session before I hibernated using one of the instances.

What is the expected behavior?

What went wrong?
No hang.

Did this work before? N/A 

Chrome version: 57.0.2987.110  Channel: stable
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version: 

I captured mini dumps using Process Explorer, but since they contain personally/corporate identifying information, they are shared privately using Google Drive. Just ask for access permission.
Instance 1 -
https://drive.google.com/file/d/0Bxwga4EKqxwPTjFkN3RwVWdYalE/view?usp=sharing
Instance 2 -
https://drive.google.com/file/d/0Bxwga4EKqxwPU2lpTEFuZE1EUTg/view?usp=sharing
 
Components: UI>Browser>Core
Labels: Stability-Hang
Status: Untriaged (was: Unconfirmed)
I forgot to mention that even after I terminated all of the processes (after closing the handles), launching Chrome again still did not work (though I might have only terminated one instance and it was not the one I tried to re-launch. I am suddenly not so sure...).
The same is happening on my computer since a while now (Chrome 60.0.3112.113 on Windows 10)
Status: Archived (was: Untriaged)
Archiving old bugs that haven't been actively assigned in over 180 days.

If you feel this issue should still be addressed, feel free to reopen it or to file a new issue. Thanks!
Archiving old bugs that haven't been actively assigned in over 180 days.

If you feel this issue should still be addressed, feel free to reopen it or to file a new issue. Thanks!
Archiving old bugs that haven't been actively assigned in over 180 days.

If you feel this issue should still be addressed, feel free to reopen it or to file a new issue. Thanks!
Archiving old bugs that haven't been actively assigned in over 180 days.

If you feel this issue should still be addressed, feel free to reopen it or to file a new issue. Thanks!

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