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Issue 704284 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner:
Closed: Nov 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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Blacks are clipped in chrome

Reported by shanisha...@gmail.com, Mar 22 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.79 Safari/537.36 Edge/14.14393

Steps to reproduce the problem:
1. Open any low-key photo in chrome 
2. e.g https://www.facebook.com/photo.php?fbid=10153899500817783&set=t.609872782&type=3&theater
3. See blacks are clipped (in 2 separate monitors)
4. In edge blacks are fine. It used to be OK in chrome as well, only noticed this problem this week.

What is the expected behavior?
See attached photo chrome (left) vs. Edge (right)

What went wrong?
Similar or same as  bug 492379  which is closed. I tried to change the color profile but it didn't help.

Did this work before? Yes 

Chrome version: 51.0.2704.79  Channel: stable
OS Version: 10.0
Flash Version: Shockwave Flash 25.0 r0

Similar or same as  bug 492379  which is closed.
 
bug.jpg
584 KB View Download
Labels: Needs-Triage-M57
Cc: rbasuvula@chromium.org
Labels: Needs-Feedback
Tested in chrome # 57.0.2987.110 and Canary #59.0.3053.0 on Windows 10 & 7 and not able to reproduce the issue.Please find the screen shot for your reference.

@Reporter: Could you please let me know if i have missed anything and if possible, please create new profile without extensions and apps.Re-check once in stable #57.0.2987.110 and Canary #59.0.3053.0 and let us know the observation of the issue which would help us to triage the issue further.

Thanks in Advance.
704284.PNG
656 KB View Download
I've reinstalled chrome with no extensions and another profile, after
deleting all chrome files from my computer. This did not help. I now have
chrome 57.0.2987.133 not sure how I can install 57.0.2987.110.  I've also
installed Canary 59.0.3056.0  and the issue is still there.
In all attached examples the rightis Edge, left is Chrome
Project Member

Comment 4 by sheriffbot@chromium.org, Mar 30 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "rbasuvula@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cc: krajshree@chromium.org
Labels: Needs-Feedback
Unable to reproduce the issue in Mac 10.12.3, Win-10 and Ubuntu 14.04 using chrome stable #57.0.2987.133 and latest canary #59.0.3067.0.

Following are the steps followed to reproduce the issue.
------------
1. Opened chrome and navigated to URL :https://www.facebook.com/photo.php?fbid=10153899500817783&set=t.609872782&type=3&theater
2. Observed that no black was seen clipped and it was same as in other browsers.

Attaching screen shot for reference.

shanishalgi@ - Could you please check this issue on latest chrome stable #57.0.2987.133 by creating a new profile without any apps and extensions and please let us know if the issue still persist or not.

Thanks...!!

chrome@M57.png
775 KB View Download
Components: Blink>Paint

Comment 7 by woxxom@gmail.com, Nov 8 2017

Might be caused by an incorrect monitor color profile in OS - see  issue 768724 , which was fixed in 62.0.3202.47.
Owner: ccameron@chromium.org
Status: Assigned (was: Unconfirmed)
Seems related to https://crbug.com/650456

What happens if you turn off color correction in chrome://flags?

Please attach any color profiles you have installed on your machine.
Components: Internals>Images>Codecs
This might also be an image decoder issue.
WOW Thanks for getting back to me! I changed:
Force color profile to sRGB (instead of default) and my problem was solved!!!
It was  issue 768724 , thank you @woxxom !!!
Status: WontFix (was: Assigned)
This is definitely an issue with your default color profile -- for some additional background on how to disable that profile for all apps (not just chrome), see:
https://docs.google.com/document/d/1jMokB_OBkZVELu22li8vnHxAUoL1eGnLedP-1Gttv40/edit?usp=sharing
I don't think so. The problem was solely on chrome (I'm a photographer, I look at photos on my screen all the time, I switched to Edge/Firefox for viewing photos). Changing the flag in chrome worked.
Edge and Firefox ignore your color profile (most applications do, unfortunately). The document discusses how this is an awkward situation on Windows.
OK, thank you.

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