New issue
Advanced search Search tips

Issue 703084 link

Starred by 5 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Apr 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



Sign in to add a comment

Inconsistent: Experiencing echo issues during conference calls.

Reported by hema...@telaverge.com, Mar 20 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Safari/537.36

Steps to reproduce the problem:
1. It is an inconsistent issue.
2. Just we got into conference and sometimes .. we can experience the echo problem.

What is the expected behavior?
No echo.

What went wrong?
Not sure.

Did this work before? N/A 

Chrome version: 56.0.2924.87  Channel: stable
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version:
 
Components: -Blink Blink>WebRTC

Comment 2 by guidou@chromium.org, Mar 20 2017

Components: -Blink>WebRTC Blink>WebRTC>Audio
Labels: Needs-Milestone

Comment 4 by ajha@chromium.org, Mar 21 2017

Cc: ajha@chromium.org maxmorin@chromium.org
Labels: Needs-Feedback
This could be same as  Issue 700719  hence cc'ing maxmorin@ for help in further investigation and confirmation.

hemanth@: When this happens could you please go to chrome://webrtc-internals and under "Create Dump" check "Enable disagnostic audio recordings" and "Enable diagnostic packet and event recording"? Then upload the resulting files here for further debugging. 
Max: can you check comment #4?
Impossible to say without a recording or some other sort of debug information.
Status: Available (was: Unconfirmed)

Comment 8 by peah@chromium.org, May 29 2017

Owner: ajha@chromium.org
Regarding #4: It is very likely not the same as that issue.

ajha@: Can you please get back with a recording and ask for a more thorough description of the issue?
Otherwise, I think we should link this to an existing echo issue and close if, as it is known that there are echo issues, and as we are rolling out a new AEC solution which is designed to fix issues like this.

Comment 9 by peah@chromium.org, May 29 2017

Cc: peah@chromium.org

Comment 10 by ajha@chromium.org, Apr 23 2018

Owner: ----
Status: Unconfirmed (was: Available)
Waiting for dump file as per C#4 and for confirmation whether this is still an issue on the latest stable.
Status: WontFix (was: Unconfirmed)
[Re-triage] It's been four weeks without reply, so I'm closing this and we can re-open if reporter comes back with the needed data.

hemanth@: if you encounter this again, please follow the instructions in comment #4 and re-open the bug.

Sign in to add a comment