Inconsistent: Experiencing echo issues during conference calls.
Reported by
hema...@telaverge.com,
Mar 20 2017
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Safari/537.36 Steps to reproduce the problem: 1. It is an inconsistent issue. 2. Just we got into conference and sometimes .. we can experience the echo problem. What is the expected behavior? No echo. What went wrong? Not sure. Did this work before? N/A Chrome version: 56.0.2924.87 Channel: stable OS Version: 6.1 (Windows 7, Windows Server 2008 R2) Flash Version:
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Mar 20 2017
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Mar 21 2017
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Mar 21 2017
This could be same as Issue 700719 hence cc'ing maxmorin@ for help in further investigation and confirmation. hemanth@: When this happens could you please go to chrome://webrtc-internals and under "Create Dump" check "Enable disagnostic audio recordings" and "Enable diagnostic packet and event recording"? Then upload the resulting files here for further debugging.
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Apr 11 2017
Max: can you check comment #4?
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Apr 11 2017
Impossible to say without a recording or some other sort of debug information.
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Apr 18 2017
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May 29 2017
Regarding #4: It is very likely not the same as that issue. ajha@: Can you please get back with a recording and ask for a more thorough description of the issue? Otherwise, I think we should link this to an existing echo issue and close if, as it is known that there are echo issues, and as we are rolling out a new AEC solution which is designed to fix issues like this.
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May 29 2017
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Apr 23 2018
Waiting for dump file as per C#4 and for confirmation whether this is still an issue on the latest stable.
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Apr 24 2018
[Re-triage] It's been four weeks without reply, so I'm closing this and we can re-open if reporter comes back with the needed data. hemanth@: if you encounter this again, please follow the instructions in comment #4 and re-open the bug. |
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Comment 1 by dtapu...@chromium.org
, Mar 20 2017