New issue
Advanced search Search tips

Issue 702977 link

Starred by 1 user

Issue metadata

Status: WontFix
Owner: ----
Closed: Apr 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



Sign in to add a comment

Chrome auto mutes its self..

Reported by lorented...@gmail.com, Mar 19 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Safari/537.36

Example URL:
Random

Steps to reproduce the problem:
1. Randomly open a chrome window make a phone call through facebook or other web voice service.
2. 
3. 

What is the expected behavior?
The expected behvior is that Chrome never mutes its self unless i specifically tell it to be muted on my own.. 

What went wrong?
I have noteced very random times where chrome will get muted for no reason in the windows volume manager.. I have tried to figure out what exactly causes this but have not been able to find a solution..

Did this work before? N/A 

Is it a problem with Flash or HTML5? N/A

Does this work in other browsers? N/A

Chrome version: 56.0.2924.87  Channel: n/a
OS Version: 10.0
Flash Version: Shockwave Flash 25.0 r0

Contents of chrome://gpu: 
Graphics Feature Status
Canvas: Hardware accelerated
Flash: Hardware accelerated
Flash Stage3D: Hardware accelerated
Flash Stage3D Baseline profile: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
Rasterization: Software only. Hardware acceleration disabled
Video Decode: Hardware accelerated
Video Encode: Hardware accelerated
VPx Video Decode: Hardware accelerated
WebGL: Hardware accelerated
WebGL2: Hardware accelerated
Driver Bug Workarounds
clear_uniforms_before_first_program_use
disable_discard_framebuffer
disable_dxgi_zero_copy_video
disable_framebuffer_cmaa
exit_on_context_lost
force_cube_complete
scalarize_vec_and_mat_constructor_args
texsubimage_faster_than_teximage
Problems Detected
Some drivers are unable to reset the D3D device in the GPU process sandbox
Applied Workarounds: exit_on_context_lost
TexSubImage is faster for full uploads on ANGLE
Applied Workarounds: texsubimage_faster_than_teximage
Clear uniforms before first program use on all platforms: 124764, 349137
Applied Workarounds: clear_uniforms_before_first_program_use
Always rewrite vec/mat constructors to be consistent: 398694
Applied Workarounds: scalarize_vec_and_mat_constructor_args
ANGLE crash on glReadPixels from incomplete cube map texture: 518889
Applied Workarounds: force_cube_complete
Framebuffer discarding can hurt performance on non-tilers: 570897
Applied Workarounds: disable_discard_framebuffer
Limited enabling of Chromium GL_INTEL_framebuffer_CMAA: 535198
Applied Workarounds: disable_framebuffer_cmaa
Zero-copy NV12 video displays incorrect colors on NVIDIA drivers.: 635319
Applied Workarounds: disable_dxgi_zero_copy_video
Accelerated rasterization has been disabled, either via blacklist, about:flags or the command line.
Disabled Features: rasterization
Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
Disabled Features: native_gpu_memory_buffers
Version Information
Data exported	3/19/2017, 12:46:36 PM
Chrome version	Chrome/56.0.2924.87
Operating system	Windows NT 10.0.14393
Software rendering list version	12.06
Driver bug list version	9.24
ANGLE commit id	a4aaa2de57dc
2D graphics backend	Skia/56 bf2d9e02d58ea01f1c239f7e2fc024cba140ccb1
Command Line Args	Files (x86)\Google\Chrome\Application\chrome.exe" --flag-switches-begin --flag-switches-end
Driver Information
Initialization time	46
In-process GPU	false
Sandboxed	false
GPU0	VENDOR = 0x10de, DEVICE= 0x1b81 *ACTIVE*
GPU1	VENDOR = 0x8086, DEVICE= 0x1912
Optimus	false
AMD switchable	false
Desktop compositing	Aero Glass
Diagonal Monitor Size of \\.\DISPLAY3	24.9"
Diagonal Monitor Size of \\.\DISPLAY2	40.1"
Diagonal Monitor Size of \\.\DISPLAY1	27.5"
Driver vendor	NVIDIA
Driver version	21.21.13.7878
Driver date	2-23-2017
Pixel shader version	5.0
Vertex shader version	5.0
Max. MSAA samples	8
Machine model name	
Machine model version	
GL_VENDOR	Google Inc.
GL_RENDERER	ANGLE (NVIDIA GeForce GTX 1070 Direct3D11 vs_5_0 ps_5_0)
GL_VERSION	OpenGL ES 3.0 (ANGLE 2.1.0.a4aaa2de57dc)
GL_EXTENSIONS	GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
Disabled Extensions	
Window system binding vendor	Google Inc. (adapter LUID: 000000000000b501)
Window system binding version	1.4 (ANGLE 2.1.0.a4aaa2de57dc)
Window system binding extensions	EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource
Direct rendering	Yes
Reset notification strategy	0x8252
GPU process crash count	0
Compositor Information
Tile Update Mode	One-copy
Partial Raster	Enabled
GpuMemoryBuffers Status
ATC	Software only
ATCIA	Software only
DXT1	Software only
DXT5	Software only
ETC1	Software only
R_8	Software only
RG_88	Software only
BGR_565	Software only
RGBA_4444	Software only
RGBX_8888	Software only
RGBA_8888	Software only
BGRX_8888	Software only
BGRA_8888	Software only
YVU_420	Software only
YUV_420_BIPLANAR	Software only
UYVY_422	Software only
Diagnostics
0
b3DAccelerationEnabled	true
b3DAccelerationExists	true
bAGPEnabled	true
bAGPExistenceValid	true
bAGPExists	true
bCanRenderWindow	true
bDDAccelerationEnabled	true
bDriverBeta	false
bDriverDebug	false
bDriverSigned	false
bDriverSignedValid	false
bNoHardware	false
dwBpp	32
dwDDIVersion	12
dwHeight	1200
dwRefreshRate	59
dwWHQLLevel	0
dwWidth	1920
iAdapter	1
lDriverSize	16850256
lMiniVddSize	0
szAGPStatusEnglish	Enabled
szAGPStatusLocalized	Enabled
szChipType	GeForce GTX 1070
szD3DStatusEnglish	Enabled
szD3DStatusLocalized	Enabled
szDACType	Integrated RAMDAC
szDDIVersionEnglish	12
szDDIVersionLocalized	12
szDDStatusEnglish	Enabled
szDDStatusLocalized	Enabled
szDXVAHDEnglish	Supported
szDXVAModes	
szDescription	NVIDIA GeForce GTX 1070
szDeviceId	0x1B81
szDeviceIdentifier	{D7B71E3E-58C1-11CF-356D-9AA51BC2D835}
szDeviceName	\\.\DISPLAY1
szDisplayMemoryEnglish	24437 MB
szDisplayMemoryLocalized	24437 MB
szDisplayModeEnglish	1920 x 1200 (32 bit) (59Hz)
szDisplayModeLocalized	1920 x 1200 (32 bit) (59Hz)
szDriverAssemblyVersion	21.21.13.7878
szDriverAttributes	Final Retail
szDriverDateEnglish	2/22/2017 7:00:00 PM
szDriverDateLocalized	2/22/2017 19:00:00
szDriverLanguageEnglish	English
szDriverLanguageLocalized	English
szDriverModelEnglish	WDDM 2.1
szDriverModelLocalized	WDDM 2.1
szDriverName	C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2a6e383a1adc0e24\nvd3dumx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2a6e383a1adc0e24\nvwgf2umx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2a6e383a1adc0e24\nvwgf2umx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2a6e383a1adc0e24\nvwgf2umx.dll
szDriverNodeStrongName	oem65.inf:0f066de361866ac3:Section088:21.21.13.7878:pci\ven_10de&dev_1b81
szDriverSignDate	Unknown
szDriverVersion	21.21.0013.7878
szKeyDeviceID	Enum\PCI\VEN_10DE&DEV_1B81&SUBSYS_85971043&REV_A1
szKeyDeviceKey	\Registry\Machine\System\CurrentControlSet\Control\Video\{21B35ECB-EE7E-4565-948D-2AD527F9C5DC}\0000
szManufacturer	NVIDIA
szMiniVdd	unknown
szMiniVddDateEnglish	Unknown
szMiniVddDateLocalized	unknown
szMonitorMaxRes	Unknown
szMonitorName	Generic PnP Monitor
szNotesEnglish	No problems found.
szNotesLocalized	No problems found.
szOverlayEnglish	Supported
szRankOfInstalledDriver	00D12001
szRegHelpText	Unknown
szRevision	Unknown
szRevisionId	0x00A1
szSubSysId	0x85971043
szTestResultD3D7English	Not run
szTestResultD3D7Localized	Not run
szTestResultD3D8English	Not run
szTestResultD3D8Localized	Not run
szTestResultD3D9English	Not run
szTestResultD3D9Localized	Not run
szTestResultDDEnglish	Not run
szTestResultDDLocalized	Not run
szVdd	unknown
szVendorId	0x10DE
1
b3DAccelerationEnabled	true
b3DAccelerationExists	true
bAGPEnabled	true
bAGPExistenceValid	true
bAGPExists	true
bCanRenderWindow	true
bDDAccelerationEnabled	true
bDriverBeta	false
bDriverDebug	false
bDriverSigned	false
bDriverSignedValid	false
bNoHardware	false
dwBpp	32
dwDDIVersion	12
dwHeight	1080
dwRefreshRate	60
dwWHQLLevel	0
dwWidth	1920
iAdapter	2
lDriverSize	16850256
lMiniVddSize	0
szAGPStatusEnglish	Enabled
szAGPStatusLocalized	Enabled
szChipType	GeForce GTX 1070
szD3DStatusEnglish	Enabled
szD3DStatusLocalized	Enabled
szDACType	Integrated RAMDAC
szDDIVersionEnglish	12
szDDIVersionLocalized	12
szDDStatusEnglish	Enabled
szDDStatusLocalized	Enabled
szDXVAHDEnglish	Supported
szDXVAModes	
szDescription	NVIDIA GeForce GTX 1070
szDeviceId	0x1B81
szDeviceIdentifier	{D7B71E3E-58C1-11CF-356D-9AA51BC2D835}
szDeviceName	\\.\DISPLAY2
szDisplayMemoryEnglish	24437 MB
szDisplayMemoryLocalized	24437 MB
szDisplayModeEnglish	1920 x 1080 (32 bit) (60Hz)
szDisplayModeLocalized	1920 x 1080 (32 bit) (60Hz)
szDriverAssemblyVersion	21.21.13.7878
szDriverAttributes	Final Retail
szDriverDateEnglish	2/22/2017 7:00:00 PM
szDriverDateLocalized	2/22/2017 19:00:00
szDriverLanguageEnglish	English
szDriverLanguageLocalized	English
szDriverModelEnglish	WDDM 2.1
szDriverModelLocalized	WDDM 2.1
szDriverName	C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2a6e383a1adc0e24\nvd3dumx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2a6e383a1adc0e24\nvwgf2umx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2a6e383a1adc0e24\nvwgf2umx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2a6e383a1adc0e24\nvwgf2umx.dll
szDriverNodeStrongName	oem65.inf:0f066de361866ac3:Section088:21.21.13.7878:pci\ven_10de&dev_1b81
szDriverSignDate	Unknown
szDriverVersion	21.21.0013.7878
szKeyDeviceID	Enum\PCI\VEN_10DE&DEV_1B81&SUBSYS_85971043&REV_A1
szKeyDeviceKey	\Registry\Machine\System\CurrentControlSet\Control\Video\{21B35ECB-EE7E-4565-948D-2AD527F9C5DC}\0001
szManufacturer	NVIDIA
szMiniVdd	unknown
szMiniVddDateEnglish	Unknown
szMiniVddDateLocalized	unknown
szMonitorMaxRes	Unknown
szMonitorName	Generic PnP Monitor
szNotesEnglish	No problems found.
szNotesLocalized	No problems found.
szOverlayEnglish	Supported
szRankOfInstalledDriver	00D12001
szRegHelpText	Unknown
szRevision	Unknown
szRevisionId	0x00A1
szSubSysId	0x85971043
szTestResultD3D7English	Not run
szTestResultD3D7Localized	Not run
szTestResultD3D8English	Not run
szTestResultD3D8Localized	Not run
szTestResultD3D9English	Not run
szTestResultD3D9Localized	Not run
szTestResultDDEnglish	Not run
szTestResultDDLocalized	Not run
szVdd	unknown
szVendorId	0x10DE
2
b3DAccelerationEnabled	true
b3DAccelerationExists	true
bAGPEnabled	true
bAGPExistenceValid	true
bAGPExists	true
bCanRenderWindow	true
bDDAccelerationEnabled	true
bDriverBeta	false
bDriverDebug	false
bDriverSigned	false
bDriverSignedValid	false
bNoHardware	false
dwBpp	32
dwDDIVersion	12
dwHeight	1080
dwRefreshRate	60
dwWHQLLevel	0
dwWidth	1920
iAdapter	0
lDriverSize	16850256
lMiniVddSize	0
szAGPStatusEnglish	Enabled
szAGPStatusLocalized	Enabled
szChipType	GeForce GTX 1070
szD3DStatusEnglish	Enabled
szD3DStatusLocalized	Enabled
szDACType	Integrated RAMDAC
szDDIVersionEnglish	12
szDDIVersionLocalized	12
szDDStatusEnglish	Enabled
szDDStatusLocalized	Enabled
szDXVAHDEnglish	Supported
szDXVAModes	
szDescription	NVIDIA GeForce GTX 1070
szDeviceId	0x1B81
szDeviceIdentifier	{D7B71E3E-58C1-11CF-356D-9AA51BC2D835}
szDeviceName	\\.\DISPLAY3
szDisplayMemoryEnglish	24437 MB
szDisplayMemoryLocalized	24437 MB
szDisplayModeEnglish	1920 x 1080 (32 bit) (60Hz)
szDisplayModeLocalized	1920 x 1080 (32 bit) (60Hz)
szDriverAssemblyVersion	21.21.13.7878
szDriverAttributes	Final Retail
szDriverDateEnglish	2/22/2017 7:00:00 PM
szDriverDateLocalized	2/22/2017 19:00:00
szDriverLanguageEnglish	English
szDriverLanguageLocalized	English
szDriverModelEnglish	WDDM 2.1
szDriverModelLocalized	WDDM 2.1
szDriverName	C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2a6e383a1adc0e24\nvd3dumx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2a6e383a1adc0e24\nvwgf2umx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2a6e383a1adc0e24\nvwgf2umx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2a6e383a1adc0e24\nvwgf2umx.dll
szDriverNodeStrongName	oem65.inf:0f066de361866ac3:Section088:21.21.13.7878:pci\ven_10de&dev_1b81
szDriverSignDate	Unknown
szDriverVersion	21.21.0013.7878
szKeyDeviceID	Enum\PCI\VEN_10DE&DEV_1B81&SUBSYS_85971043&REV_A1
szKeyDeviceKey	\Registry\Machine\System\CurrentControlSet\Control\Video\{21B35ECB-EE7E-4565-948D-2AD527F9C5DC}\0002
szManufacturer	NVIDIA
szMiniVdd	unknown
szMiniVddDateEnglish	Unknown
szMiniVddDateLocalized	unknown
szMonitorMaxRes	Unknown
szMonitorName	Generic PnP Monitor
szNotesEnglish	No problems found.
szNotesLocalized	No problems found.
szOverlayEnglish	Supported
szRankOfInstalledDriver	00D12001
szRegHelpText	Unknown
szRevision	Unknown
szRevisionId	0x00A1
szSubSysId	0x85971043
szTestResultD3D7English	Not run
szTestResultD3D7Localized	Not run
szTestResultD3D8English	Not run
szTestResultD3D8Localized	Not run
szTestResultD3D9English	Not run
szTestResultD3D9Localized	Not run
szTestResultDDEnglish	Not run
szTestResultDDLocalized	Not run
szVdd	unknown
szVendorId	0x10DE
3
b3DAccelerationEnabled	true
b3DAccelerationExists	true
bAGPEnabled	true
bAGPExistenceValid	false
bAGPExists	false
bCanRenderWindow	false
bDDAccelerationEnabled	true
bDriverBeta	false
bDriverDebug	false
bDriverSigned	false
bDriverSignedValid	false
bNoHardware	false
dwBpp	0
dwDDIVersion	12
dwHeight	0
dwRefreshRate	0
dwWHQLLevel	0
dwWidth	0
iAdapter	0
lDriverSize	39510728
lMiniVddSize	0
szAGPStatusEnglish	Enabled
szAGPStatusLocalized	Enabled
szChipType	Intel(R) HD Graphics Family
szD3DStatusEnglish	Enabled
szD3DStatusLocalized	Enabled
szDACType	Internal
szDDIVersionEnglish	12
szDDIVersionLocalized	12
szDDStatusEnglish	Enabled
szDDStatusLocalized	Enabled
szDXVAHDEnglish	Unknown
szDXVAModes	Unknown
szDescription	Intel(R) HD Graphics 530
szDeviceId	0x1912
szDeviceIdentifier	Unknown
szDeviceName	Unknown
szDisplayMemoryEnglish	16445 MB
szDisplayMemoryLocalized	16445 MB
szDisplayModeEnglish	Unknown
szDisplayModeLocalized	unknown
szDriverAssemblyVersion	20.19.15.4463
szDriverAttributes	Final Retail
szDriverDateEnglish	5/24/2016 7:00:00 PM
szDriverDateLocalized	5/24/2016 19:00:00
szDriverLanguageEnglish	English
szDriverLanguageLocalized	English
szDriverModelEnglish	WDDM 2.0
szDriverModelLocalized	WDDM 2.0
szDriverName	igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll
szDriverNodeStrongName	oem28.inf:5f63e53470659c00:iSKLD_w10:20.19.15.4463:pci\ven_8086&dev_1912
szDriverSignDate	Unknown
szDriverVersion	20.19.0015.4463
szKeyDeviceID	Enum\PCI\VEN_8086&DEV_1912&SUBSYS_86941043&REV_06
szKeyDeviceKey	Unknown
szManufacturer	Intel Corporation
szMiniVdd	unknown
szMiniVddDateEnglish	Unknown
szMiniVddDateLocalized	unknown
szMonitorMaxRes	Unknown
szMonitorName	Unknown
szNotesEnglish	No problems found.
szNotesLocalized	No problems found.
szOverlayEnglish	Unknown
szRankOfInstalledDriver	00D12001
szRegHelpText	Unknown
szRevision	Unknown
szRevisionId	0x0006
szSubSysId	0x86941043
szTestResultD3D7English	Not run
szTestResultD3D7Localized	Not run
szTestResultD3D8English	Not run
szTestResultD3D8Localized	Not run
szTestResultD3D9English	Not run
szTestResultD3D9Localized	Not run
szTestResultDDEnglish	Not run
szTestResultDDLocalized	Not run
szVdd	unknown
szVendorId	0x8086
Log Messages
[4164:396:0319/121445.563:ERROR:mf_helpers.cc(12)] : Error in dxva_video_decode_accelerator_win.cc on line 1421
[4164:396:0319/121445.563:ERROR:mf_helpers.cc(12)] : Error in dxva_video_decode_accelerator_win.cc on line 619
[4164:396:0319/121445.563:ERROR:gpu_video_decode_accelerator.cc(373)] : HW video decode not available for profile 11
[4164:396:0319/121527.651:ERROR:mf_helpers.cc(12)] : Error in dxva_video_decode_accelerator_win.cc on line 1421
[4164:396:0319/121527.651:ERROR:mf_helpers.cc(12)] : Error in dxva_video_decode_accelerator_win.cc on line 619
[4164:396:0319/121527.651:ERROR:gpu_video_decode_accelerator.cc(373)] : HW video decode not available for profile 11
[4164:396:0319/121632.558:ERROR:mf_helpers.cc(12)] : Error in dxva_video_decode_accelerator_win.cc on line 1421
[4164:396:0319/121632.558:ERROR:mf_helpers.cc(12)] : Error in dxva_video_decode_accelerator_win.cc on line 619
[4164:396:0319/121632.558:ERROR:gpu_video_decode_accelerator.cc(373)] : HW video decode not available for profile 11
[4164:396:0319/121701.155:ERROR:mf_helpers.cc(12)] : Error in dxva_video_decode_accelerator_win.cc on line 1421
[4164:396:0319/121701.155:ERROR:mf_helpers.cc(12)] : Error in dxva_video_decode_accelerator_win.cc on line 619
[4164:396:0319/121701.155:ERROR:gpu_video_decode_accelerator.cc(373)] : HW video decode not available for profile 11
GpuProcessHostUIShim: The GPU process exited normally. Everything is okay.

PC Specs and information.

Operating System: Windows 10 Pro 64-bit
Processor: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
Processor Overclock: 4.5GHz
Cooling: 360mm Custom Water Loop EKL360 
Case Cooling: 4 x120mm fans
PC Case: V31 Thermaltake Case
USB Pcie Card x2:
Memory: 2 X 16GB 32GB total
Graphics Card: NVIDIA GeForce GTX 1070 8GB GDDR5
Motherboard: ASUS PRIME Z270-P
Keyboard: Aukey KM-G3 Mechanical Keyboard
Mouse: Corsair Harpoon RGB Mouse Model:RGP00030
Headphones: Tascam th-200x
Headphones: Philips Model SHB8750NC
Microphone: Lyx Pro SMU-1
Monitors: 40 Inch Hisense TV and 25 Inch Acer IPS
Hard Drives
C:\ Main OS Samsung 250GB 750 EVO SSD SATA III 2.5" MZ-750250BW 
E:\ Gaming Storage Drive Western Digital Enterprise Drive 500GB
F:\ Video Recording Storage Western Digital RE4-GP WD2003FYPS 2TB 64MB Cache
 
Labels: Needs-Milestone
Cc: kkaluri@chromium.org
Labels: Needs-Feedback
Unable to reproduce the issue on Windows 10 with chrome version #56.0.2924.87 & #57.0.2987.110

These are steps followed 

1. Launched chrome and logged into facebook.com
2. Clicked on the online friend.
3. It opened a new pop up window and initiated video call for approx 45 min

Observed that in 45 Min, didn't observe the call tab going into mute in sound manager.

lorentedford@ could you please help us with consistent repro steps for further triage.

Thank You...  
no response from bug opener for 1 month. resolve as won't fix.
Status: WontFix (was: Unconfirmed)

Sign in to add a comment