New issue
Advanced search Search tips
Note: Color blocks (like or ) mean that a user may not be available. Tooltip shows the reason.

Issue 702529 link

Starred by 1 user

Issue metadata

Status: Archived
Owner: ----
Closed: Apr 2018
Cc:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Compat



Sign in to add a comment

"Inbox by Gmail" right-side Chat does not load when Chrome restores previous session

Reported by mr.ber...@gmail.com, Mar 17 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/57.0.2987.98 Safari/537.36

Example URL:
https://inbox.google.com/u/0/

Steps to reproduce the problem:
0. Be sure to select "Continue where you left off" on chrome://settings/search#left%20off
1. Open https://inbox.google.com/u/0/ in tab 1
2. Go to about:flags in tab 2
3. Toggle any flag on and off again
4. Click "Relaunch now"

What is the expected behavior?
5. Chrome restarts and reloads Inbox by Gmail in tab 1 completely

What went wrong?
5. 5. Chrome restarts and reloads Inbox by Gmail in tab 1 *in*completely; Chat is missing, spinner is spinning instead.

Does it occur on multiple sites: No

Is it a problem with a plugin? N/A 

Did this work before? N/A 

Does this work in other browsers? Yes

Chrome version: 57.0.2987.98  Channel: n/a
OS Version: 10.0
Flash Version: Shockwave Flash 25.0 r0

Works on hangouts.google.com and the old Gmail interface

Windows 10, Chrome 57.0.2987.98 (Official Build) (64-bit)

All extensions disabled

"C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --flag-switches-begin --enable-password-generation --enable-tab-audio-muting --save-page-as-mhtml --enable-features=enable-manual-password-generation,enable-password-force-saving,password-import-export --flag-switches-end
 

Comment 1 by mr.ber...@gmail.com, Mar 17 2017

Capture.PNG
22.5 KB View Download

Comment 2 by mr.ber...@gmail.com, Mar 17 2017

Some more observations:
- I can repro the issue on 59.0.3043.0 (Official Build) canary (64-bit), all extensions disabled.
- I can repro the issue about 50% of the time in both browsers.
- Reloading the tab always (100%) loads Chat successfully in both browsers.
Labels: Needs-Triage-M57
Cc: brajkumar@chromium.org
Labels: Needs-Feedback
Unable to reproduce this issue on Windows-10 using chrome latest stable #57.0.2987.110 by following steps mentioned in the original comment. Observed the inbox page loads completely with no lags as expected.

Reporter@ Could you please confirm is this issue reproducible on incognito mode as well? Please recheck this issue on latest stable #57.0.2987.110 and kindly update the latest behavior.

Thanks!

Comment 5 by mr.ber...@gmail.com, Mar 24 2017

@brajkumar: Still reproduces on stable and Canary. This makes it the following versions that I have tested:

57.0.2987.98 (Official Build) (64-bit)
57.0.2987.110 (Official Build) (64-bit)
59.0.3043.0 (Official Build) canary (64-bit)
59.0.3049.1 (Official Build) canary SyzyASan (32-bit)

I can't test incognito mode, though: this issue only reproduces when Chrome restores previously loaded web sites. I see no way to make incognito mode do that.
Project Member

Comment 6 by sheriffbot@chromium.org, Mar 24 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "brajkumar@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 7 by hdodda@chromium.org, Mar 31 2017

Labels: Needs-Feedback
Unable to reproduce this issue on Windows-10  & 7 using chrome latest stable #57.0.2987.110 by following steps mentioned in the original comment. Observed the inbox page loads completely with no lags as expected.

Reporter@ Could you pleasecheck attached screencast and please provide us the screencast of the issue if you can consistently reproduce the issue .

Thanks!

702529.mp4
5.1 MB View Download

Comment 8 by hdodda@chromium.org, Mar 31 2017

Cc: hdodda@chromium.org
#7 Please note the title of this bug:

> "Inbox by Gmail" ***right-side Chat*** does not load when Chrome restores previous session



Also, please note the "What went wrong" description:

> 5. 5. Chrome restarts and reloads Inbox by Gmail in tab 1 *in*completely; ***Chat is missing***, spinner is spinning instead.



Also, please note the screenshot attached to #1. ***It shows the chat missing on the right side, with a spinner in its place.***



So, again, it's the chat on the right side that is not loading for me. Your screencast shows that the menu on the left side, and the Google services button on the right side are loading fine. This is not the issue. The issue is with the Chat not loading. Obviously, to test this, you need to open the chat before restarting Chrome. Sorry for not including this in the original repro steps, I assumed this was obvious.
Project Member

Comment 10 by sheriffbot@chromium.org, Apr 7 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "hdodda@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Project Member

Comment 11 by sheriffbot@chromium.org, Apr 9 2018

Status: Archived (was: Unconfirmed)
Issue has not been modified or commented on in the last 365 days, please re-open or file a new bug if this is still an issue.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Sign in to add a comment