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Issue 702112 link

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Issue metadata

Status: WontFix
Owner:
Closed: Apr 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: ----
Pri: 2
Type: Bug



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Chrome MSI installer gets stuck

Project Member Reported by pastarmovj@chromium.org, Mar 16 2017

Issue description

Reported from: https://productforums.google.com/forum/#!topic/chrome-admins/iNmxyFm-XhY;context-place=forum/chrome-admins

Exactly the same problem back in version 57.0.2987.98.

Hi!
Odd. Windows 7 Pro SP1 x64. Google Chrome setup 54.0.2840.71 & .87. On some devices (not on all!) msi-setup get stuck at same position (when to check log) ...
---
[...]
MSI (s) (88:BC) [11:18:24:870]: Executing op: ActionStart(Name=DoInstall,,)
MSI (s) (88:BC) [11:18:24:901]: Executing op: CustomActionSchedule(Action=DoInstall,ActionType=3074,Source=BinaryData,Target=/silent /install "appguid={8A69D345-D564-463c-AFF1-A69D9E530F96}&appname=Google Chrome&needsAdmin=True"&brand=GGRV&ap=x64-stable"" /installsource enterprisemsi /appargs "appguid={8A69D345-D564-463c-AFF1-A69D9E530F96}&installerdata=%7B%22distribution%22%3A%7B%22msi%22%3Atrue%2C%22system_level%22%3Atrue%2C%22verbose_logging%22%3Atrue%2C%22msi_product_id%22%3A%223E1821B2-8653-3E3F-83CB-3A532DB20D06%22%2C%22allow_downgrade%22%3Afalse%7D%7D",)
---
It does install new version (I logged in and Chrome seems to work ok), but also lefts behind setup TMP-dir in Program Files (x86). This started with latest .71 msi and seems to same is with .87. I checked back logs ... till Chrome setup 46.0.2490.71 (22.10.2015) and never seen this kind of setup stuck. And so far I was very confident with Chrome setup do accomplish wo any problems. So far!
Setup is done unattended using Windows system account.
Any ideas?
More thanks, Alar.
 

Comment 1 by grt@chromium.org, Mar 20 2017

I have responded to the poster directly asking for more info.

Comment 2 by grt@chromium.org, Mar 24 2017

Cc: gan...@chromium.org
Received first batch of logs from the admin. It appears that Chrome's installer exits, yet Google Update continues to run until killed. I'm asking the admin for GU logs to see if they provide any clues.

Comment 3 by grt@chromium.org, Apr 6 2017

Status: WontFix (was: Untriaged)
Admin reports that all installations of 57.0.2987.113 worked. Closing this issue for now. I'll let the admin know to contact me if issues arise again.

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