New issue
Advanced search Search tips

Issue 702088 link

Starred by 1 user

Issue metadata

Status: Duplicate
Owner: ----
Closed: Mar 2017
Cc:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



Sign in to add a comment

Google chrome hangs or crashes whenever the internet connection is slow or gone.

Reported by chetanp...@gmail.com, Mar 16 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Safari/537.36

Steps to reproduce the problem:
1. Open a lot of tabs
2. Work on the tabs
3. The browser hangs anytime the internet bandwidth decreases. 

What is the expected behavior?
The browser hangs completely. everything freezes. Have to wait for a long time for the browser to become workable again.

What went wrong?
I am not sure. Have tried everything from reinstalling windows from scratch to removing every plugin but not sure what is causing this issue. 

I am using a dell laptop with i7 processor, 8 GB ram and a SSD so can't expect the system hardware to be the cause of this. 

Crashed report ID: No

How much crashed? Whole browser

Is it a problem with a plugin? N/A 

Did this work before? N/A 

Chrome version: 56.0.2924.87  Channel: n/a
OS Version: 10.0
Flash Version: 

Have spoken to dell and did all that I could to rectify the issue but nothing has helped so far. Please let me know if there is any solution to the problem. Should I go back to using windows 7 which would be my last option.
 
Chrome hangs 1.PNG
270 KB View Download
Chrome hangs 2.PNG
60.9 KB View Download
Chrome hangs 3.PNG
2.3 MB View Download
Chrome hangs 4.PNG
75.8 KB View Download
Chrome hangs 5.PNG
2.2 MB View Download
Chrome hangs.PNG
56.1 KB View Download
Labels: Needs-Milestone
Cc: jmukthavaram@chromium.org
Labels: Needs-Feedback
Thanks for filing the issue.
chetanpant@,It would be more helpful if you provide us the crash id from "chrome://crashes" link to triage the issue further.
Crash ID 996973f0-38e9-4e68-97d5-eb7f79152fd8
Crash ID fd979d48-aaa9-4f0f-89e1-eff247cc84a6
Crash ID 973244c6-08c1-43ed-87a9-78c5c397653b
Crash ID 3f73deba-040b-4823-99ed-10f142434886

These are the crash ID's generated by chrome. 
Project Member

Comment 4 by sheriffbot@chromium.org, Mar 22 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "jmukthavaram@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cool. Thank you for addressing the issue. 
Labels: Needs-Feedback
chetanpant@,
Could you please provide us the server id from chrome://crashes( which is highlighted in the attached screenshot ) to triage the issue.
Thank you!!
702088.PNG
54.4 KB View Download
PFA screenshot of chrome://crashes from my browser.
Capture.PNG
58.4 KB View Download
Project Member

Comment 8 by sheriffbot@chromium.org, Mar 23 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "jmukthavaram@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Mergedinto: 613701
Status: Duplicate (was: Unconfirmed)
Thanks for the reply!!
As per comment#7 (server Id's), Seems stack trace of this crash is similar to #613701. Hence merging this issue.
Please feel free to undup if this is not similar.

Sign in to add a comment