Google chrome hangs or crashes whenever the internet connection is slow or gone.
Reported by
chetanp...@gmail.com,
Mar 16 2017
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Safari/537.36 Steps to reproduce the problem: 1. Open a lot of tabs 2. Work on the tabs 3. The browser hangs anytime the internet bandwidth decreases. What is the expected behavior? The browser hangs completely. everything freezes. Have to wait for a long time for the browser to become workable again. What went wrong? I am not sure. Have tried everything from reinstalling windows from scratch to removing every plugin but not sure what is causing this issue. I am using a dell laptop with i7 processor, 8 GB ram and a SSD so can't expect the system hardware to be the cause of this. Crashed report ID: No How much crashed? Whole browser Is it a problem with a plugin? N/A Did this work before? N/A Chrome version: 56.0.2924.87 Channel: n/a OS Version: 10.0 Flash Version: Have spoken to dell and did all that I could to rectify the issue but nothing has helped so far. Please let me know if there is any solution to the problem. Should I go back to using windows 7 which would be my last option.
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Mar 22 2017
Thanks for filing the issue. chetanpant@,It would be more helpful if you provide us the crash id from "chrome://crashes" link to triage the issue further.
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Mar 22 2017
Crash ID 996973f0-38e9-4e68-97d5-eb7f79152fd8 Crash ID fd979d48-aaa9-4f0f-89e1-eff247cc84a6 Crash ID 973244c6-08c1-43ed-87a9-78c5c397653b Crash ID 3f73deba-040b-4823-99ed-10f142434886 These are the crash ID's generated by chrome.
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Mar 22 2017
Thank you for providing more feedback. Adding requester "jmukthavaram@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Mar 22 2017
Cool. Thank you for addressing the issue.
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Mar 23 2017
chetanpant@, Could you please provide us the server id from chrome://crashes( which is highlighted in the attached screenshot ) to triage the issue. Thank you!!
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Mar 23 2017
PFA screenshot of chrome://crashes from my browser.
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Mar 23 2017
Thank you for providing more feedback. Adding requester "jmukthavaram@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Mar 24 2017
Thanks for the reply!! As per comment#7 (server Id's), Seems stack trace of this crash is similar to #613701. Hence merging this issue. Please feel free to undup if this is not similar. |
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Comment 1 by nyerramilli@chromium.org
, Mar 16 2017