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Issue 701934 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Mar 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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64 bit will not install says 12 mins then 8 hrs 12 hrs etc

Reported by 777neuh...@gmail.com, Mar 15 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/57.0.2987.98 Safari/537.36

Steps to reproduce the problem:
1. Cleaned CCleaner
2. Restarted PC
3. Ran Malwarebytes

What is the expected behavior?
Will not install in hours of waiting

What went wrong?
Uninstalled due to the About Update would never finish only single digit percent, Reinstalls have failed to install

Did this work before? Yes 32 Bit now on Win10

Chrome version: 57.0.2987.98  Channel: stable
OS Version: 10.0
Flash Version: Shockwave Flash 25.0 r0
 
Cc: ranjitkan@chromium.org msrchandra@chromium.org nyerramilli@chromium.org grt@chromium.org
Labels: Needs-Triage-M57

Comment 2 by grt@chromium.org, Mar 16 2017

Labels: Needs-Feedback
Hi. It sounds like the updater is having trouble getting the download due to network issues. Could you look for C:\Windows\Temp\chrome_installer.log and %TEMP%\chrome_installer.log and attach either/both for analysis?

Please try the standalone installer and report back to let us know whether or not it worked:

https://www.google.com/intl/en/chrome/browser/desktop/index.html?standalone=1

Thanks.
Couldn’t find the LOGS but this time able to install using standalone 64Bit download. 

Thanks

Dennis Neuhart

 

From: g… via monorail [mailto:monorail+v2.304671779@chromium.org] 
Sent: Thursday, March 16, 2017 5:06 AM
To: 777neuhart@gmail.com
Subject:  Issue 701934  in chromium: 64 bit will not install says 12 mins then 8 hrs 12 hrs etc
Project Member

Comment 4 by sheriffbot@chromium.org, Mar 16 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "grt@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 5 by grt@chromium.org, Mar 17 2017

Labels: Needs-Feedback
Glad to hear it. What do you see if you visit chrome://help now? I'm curious to know if it reports that Chrome is up to date (indicating that it was able to talk to the update server) or if it reports an error. Thanks.
Updates are working now as well. Thanks Dennis

 

From: g… via monorail [mailto:monorail+v2.304671779@chromium.org] 
Sent: Friday, March 17, 2017 7:35 AM
To: 777neuhart@gmail.com
Subject:  Issue 701934  in chromium: 64 bit will not install says 12 mins then 8 hrs 12 hrs etc
Project Member

Comment 7 by sheriffbot@chromium.org, Mar 17 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "grt@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: -Needs-Triage-M57
Status: WontFix (was: Unconfirmed)
Closing this issue as of now based on the above comments # 3 & 6.
Please raise a new issue if you still have any issues using chrome further.

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