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Issue 700849 link

Starred by 2 users

Issue metadata

Status: Assigned
Owner:
Last visit > 30 days ago
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



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elm: "Videostream" plugin won't install (but doesn't claim incompatibility)

Project Member Reported by djkurtz@chromium.org, Mar 13 2017

Issue description

Chrome Version: 57.0.2987.75 beta
Chrome OS Version: 9202.37.0 beta-channel
Chrome OS Platform: elm

Steps To Reproduce:
(1) https://chrome.google.com/webstore/detail/videostream-for-google-ch/cnciopoikihiagdjbjpnocolokfelagl
(2) Click "Add To Chrome"
(3)

Expected Result:

Web App installs.

Actual Result:

Web App won't install.
A popup shows: "An error has occurred".  "Download interrupted".
A mole shows: "The server could not find the file.  From clients2.google.com".


How frequently does this problem reproduce? (Always, sometimes, hard to
reproduce?)

Always.
I have now seen this in three elm feedback reports:
12/7: https://feedback.corp.google.com/#/Report/18525589337
2/25: https://feedback.corp.google.com/#/Report/53946050744
3/9: https://feedback.corp.google.com/#/Report/54704281455


Note: 
The same link works on a Linux x86 Desktop (56.0.2924.87 & 57.0.2987.98), and on an x86 chromebook.
On both, the App installs and starts without crashing Chrome.

What is the impact to the user, and is there a workaround? If so, what is
it?

Cannot install this App.

Please provide any additional information below. Attach a screen shot or
log if possible.

For graphics-related bugs, please copy/paste the contents of the about:gpu
page at the end of this report.


 
Status: Untriaged (was: Unconfirmed)
This is reproduced only on elm device
Cc: diand...@chromium.org
@#1 - what other devices did you try?
Can someone please try this on kevin when they get a chance.
Labels: -Pri-3 Pri-2
Owner: alberto@chromium.org
I just tried the steps on my kevin (9202.53.0).  I got the same error.
Summary: elm: "Videostream" plugin won't install (but doesn't claim incompatibility) (was: elm: "Videostream" plugin won't install)
One last note is that I tried going to the site on my "peach pit" device.  There it has a big red "Not Compatible" warning, saying:

This application is not supported on this computer, installation has been disabled.  The following problems are detected:
* This is a native app incompatible with your CPU architecture.

So presumably the problem here is that on kevin and elm we're not properly detecting this incompatibility properly.
Cc: wuchengli@chromium.org
Status: Assigned (was: Untriaged)

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