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Menus in Mobile View are not working and iFrames, Accordions etc are not working correctly on desktop
Reported by
t.ap...@gmail.com,
Mar 12 2017
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/57.0.2987.98 Safari/537.36 Example URL: learnislam.org.uk Steps to reproduce the problem: 1. in mobile view try to select menu 2. usage any accordion on any page and the display jumps to an unexpected position 3. What is the expected behavior? For them to work as expected What went wrong? ? The strange thing is two mobiles with the same version of chrome seem to behave differently as one shows menu and the other does not Does it occur on multiple sites: Yes Is it a problem with a plugin? No Did this work before? Yes Does this work in other browsers? Yes Chrome version: 57.0.2987.98 Channel: stable OS Version: 10.0 Flash Version:
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Mar 13 2017
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Mar 13 2017
Yes I am one of the developers of the site
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Mar 13 2017
Thank you for providing more feedback. Adding requester "kojii@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Mar 13 2017
Thank you for the reply. Would it be possible for you to produce a smaller test case that demonstrates how your code is failing to run on Chrome and Firefox?
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Mar 13 2017
Hello, Thank you for the responces, please note we are mainly WordPress site developers and have limited experience with the backend technology used by WordPress and it's associated themes inorder to make the required functions work. We have determined the issues have become prevelant from Chrome version 57 as we had a member who was on version 56 and did not have any issues, as soon as they went to check the Chrome version and it self updated the issues stared for them too. We know these issues (iFrames not loading) are not currently shown in Microsoft Edge on the desktop. In regards to the Mobile Hamburger not functioning at all in Chrome also seems to be with the latest version of Chrome only as the previous versions are working fine and the menu is opening as expected. We have also been made aware some versions of Safari are experiencing the same problemishes which might indicate and issue with Apple Web kit. However this is only an assumption. Please do let us know if we can help further to resolve the issue.
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Mar 13 2017
Thank you for providing more feedback. Adding requester "kojii@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Mar 14 2017
Sorry for a lot of questions, but could you clarify what the problem is? When you said "in mobile view try to select menu", I thought it's the Hamburger menu, but your comment indicates it's not. What do you mean by "select menu"? Could you please be a little more specific where on the screen to click?
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Mar 14 2017
There are several issues across multiple sites on the domain, the main issue in mobile view is the hamburger menu (mobile view menu) near the top right under the header is totally unresponsive to touches on all pages. Further issues include iFrames not opening and instead reverting to show the page as a whole instead of in a frame. This can be seen on dua.learnislam.org. UK and by selecting the orange star (Kalimah) which should and use to open an iFrame to display the page, however this no longer happens and the page is loaded without any frame. Furthermore there are also many other quirks across all sites I.e tabs and accordions not displaying expected behaviour. Regards.
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Mar 14 2017
Thank you for providing more feedback. Adding requester "kojii@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Mar 14 2017
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Mar 15 2017
I'm terribly sorry but I'm unable to understand what you're talking about. Asked a few people around to see what I'm missing but it didn't help. Maybe I'm missing something, or my English isn't great, but I don't know how to proceed. Where is the menu you're talking about, and where'e the IFRAME? Could you take a screenshot, mark where you click and show how it's not working?
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Mar 15 2017
One more thing, when you say this issue happens on multiple sites that use WordPress template, is there any other sites, hopefully a simpler site, to understand the problem better?
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Mar 16 2017
Hello, There is a menu button (hamburger menu) on the top right hand side. It has 3 horizontal lines and once it is touched should open the main navigation menu on a mobile browser. Please can you confirm if you can see this menu button on your mobile and if it works for you. The same menu button is used across our other sites which are on the same domain. The addresses are provided below: video.learnislam.org.uk library.learnislam.org.uk salaah.learnislam.org.uk Our site is responsive and therefore the mobile menu only displays on mobile devices and not on desktops, on the desktop you will see the normal drop down menu which is working ok.
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Mar 16 2017
Thank you for providing more feedback. Adding requester "kojii@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Mar 20 2017
The hamburger menu appears to be working on all of those 4 websites you listed on a Nexus5X. Can you tell us what hardware you are experiencing this on? Possibly a recorded video of this from another device might help us understand it better. I've examined the site and I don't see anything that would cause such an issue. If you are experiencing this just on one device could it be that it has some specific flags set? (try chrome://flags - Reset all to Default)
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Apr 3 2017
Closing due to lack of feedback and ability to reproduce. If the issue still exists please provide the details we requested. |
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Comment 1 by kojii@chromium.org
, Mar 13 2017Labels: Needs-Feedback