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Issue metadata

Status: Archived
Owner: ----
Closed: Apr 2017
Cc:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



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Got Chrome crash tab after restarting for AU.

Project Member Reported by alberto@chromium.org, Mar 10 2017

Issue description

https://feedback.corp.google.com/#/Report/54725165326 

CHROME VERSION: 57.0.2987.85 beta
CHROMEOS_AUSERVER: <URL: 3>
CHROMEOS_RELEASE_BOARD: kevin-signed-mpkeys
CHROMEOS_RELEASE_DESCRIPTION: 9202.43.0 (Official Build) beta-channel kevin
CHROMEOS_RELEASE_TRACK: beta-channel
CHROMEOS_RELEASE_VERSION: 9202.43.0

Confirm the exact timing of the reboot from POWERD.PREVIOUS:

[0309/124417:INFO:daemon.cc(1148)] Got RequestRestart message from :1.26
[0309/124417:INFO:display_power_setter.cc(80)] Asking Chrome to turn all displays off
[0309/124417:INFO:internal_backlight_controller.cc(674)] Setting brightness to 0 (0%) over 0 ms
[0309/124417:INFO:daemon.cc(1504)] Restarting, reason: system-update
[0309/124417:INFO:main.cc(240)] Launching "/usr/bin/powerd_setuid_helper --action=reboot"
[0309/124417:INFO:suspend_delay_controller.cc(76)] Unregistering suspend delay 90308609 (shill) on behalf of :1.10
[0309/124417:INFO:suspend_delay_controller.cc(76)] Unregistering dark suspend delay 90341377 (shill) on behalf of :1.10
[0309/124417:INFO:daemon.cc(1431)] Session state changed to stopped
[0309/124417:INFO:state_controller.cc(757)] Updated settings: dim=5m screen_off=6m lock=6m10s idle_warn=0s idle=10m (suspend) lid_closed=no-op use_audio=1 use_video=1
[0309/124420:INFO:suspend_delay_controller.cc(76)] Unregistering suspend delay 90308613 (session_manager) on behalf of :1.6
[0309/124421:INFO:suspend_delay_controller.cc(123)] Unregistering suspend delay 90308612 (chrome) due to D-Bus client :1.348 going away
[0309/124421:INFO:suspend_delay_controller.cc(123)] Unregistering dark suspend delay 90341379 (chrome) due to D-Bus client :1.348 going away

--

Check SYSLOG.  See these things:

2017-03-09T12:44:17.655224-08:00 INFO session_manager[1449]: [INFO:browser_job.cc(157)] Terminating process: 
2017-03-09T12:44:17.656030-08:00 INFO session_manager[1449]: [INFO:system_utils_impl.cc(110)] Sending 15 to 3005 as 1000
...
2017-03-09T12:44:20.825232-08:00 WARNING session_manager[1449]: [WARNING:browser_job.cc(165)] Aborting child process 3005's process group 3 seconds after sending signal
2017-03-09T12:44:20.825319-08:00 INFO session_manager[1449]: [INFO:browser_job.cc(149)] Terminating process group: Browser took more than 3 seconds to exit after signal.
2017-03-09T12:44:20.825369-08:00 INFO session_manager[1449]: [INFO:system_utils_impl.cc(110)] Sending 6 to -3005 as 1000
...
2017-03-09T12:44:20.875199-08:00 WARNING crash_reporter[5911]: [user] Received crash notification for chrome[3024] sig 6, user 1000 (ignoring call by kernel - chrome crash; waiting for chrome to call us directly)
...
2017-03-09T12:44:21.170887-08:00 WARNING crash_reporter[5925]: Received crash notification for chrome[3005] user 1000 (called directly)
...
2017-03-09T12:44:21.179391-08:00 WARNING crash_reporter[5927]: Received crash notification for chrome-crash-unknown-process[3290] user 1000 (called directly)
...
2017-03-09T12:44:21.204327-08:00 WARNING crash_reporter[5928]: [user] Received crash notification for chrome[3050] sig 6, user 1000 (ignoring call by kernel - chrome crash; waiting for chrome to call us directly)
...
2017-03-09T12:44:21.266571-08:00 WARNING crash_reporter[5936]: Received crash notification for chrome[3050] user 1000 (called directly)
...
2017-03-09T12:44:21.284474-08:00 WARNING crash_reporter[5946]: [user] Received crash notification for chrome[3084] sig 6, user 1000 (ignoring call by kernel - chrome crash; waiting for chrome to call us directly)
2017-03-09T12:44:21.302586-08:00 WARNING crash_reporter[5945]: Received crash notification for chrome-crash-unknown-process[3409] user 1000 (called directly)
...
2017-03-09T12:44:21.312069-08:00 WARNING crash_reporter[5954]: [user] Received crash notification for chrome[3005] sig 6, user 1000 (ignoring call by kernel - chrome crash; waiting for chrome to call us directly)
...
2017-03-09T12:44:21.491669-08:00 CRIT ui-post-stop-unkillable[5972]:  3005 Z<sl [chrome] <defunct>
2017-03-09T12:44:21.491680-08:00 CRIT ui-post-stop-unkillable[5972]:  3050 Z<l  [chrome] <defunct>
2017-03-09T12:44:21.491685-08:00 CRIT ui-post-stop-unkillable[5972]:  5931 Zs   [gpu-process_cra] <defunct>

--

Cheat and search crash for crashes with the same client ID and PID 3005:

ClientID='<ID>' OMIT RECORD IF SOME(ProductData.key='pid' AND ProductData.value='3005') = 0

Find report f321193920000000

--

In report f321193920000000, we can find Chrome log for the appropriate timeframe (chrome_20170309-124331):

[3005:3005:0309/124417.490703:ERROR:device_event_log_impl.cc(140)] [12:44:17.490] Network: network_state_handler.cc:920 Default network in unexpected state: v1904-5G (/service/0)State: idle
[3005:3005:0309/124417.503725:VERBOSE1:arc_net_host_impl.cc(629)] No default network
[3005:3005:0309/124417.519750:INFO:remote_commands_invalidator.cc(45)] Shutdown RemoteCommandsInvalidator.
[3005:3005:0309/124417.519889:INFO:remote_commands_invalidator.cc(68)] Stopping RemoteCommandsInvalidator.
[3005:3005:0309/124417.520152:INFO:remote_commands_invalidator.cc(167)] Unregister RemoteCommandsInvalidator.
[3005:3005:0309/124417.670605:ERROR:shill_service_client.cc(48)] Failed to call org.chromium.shill.Service.GetProperties for: /service/648: org.freedesktop.DBus.Error.ServiceUnknown: The name org.chromium.flimflam was not provided by any .service files
[3005:3005:0309/124417.670985:ERROR:shill_service_client.cc(48)] Failed to call org.chromium.shill.Service.GetProperties for: /service/649: org.freedesktop.DBus.Error.ServiceUnknown: The name org.chromium.flimflam was not provided by any .service files
[3005:3005:0309/124417.671206:ERROR:shill_service_client.cc(48)] Failed to call org.chromium.shill.Service.GetProperties for: /service/650: org.freedesktop.DBus.Error.ServiceUnknown: The name org.chromium.flimflam was not provided by any .service files
[3005:3005:0309/124417.671342:ERROR:shill_service_client.cc(48)] Failed to call org.chromium.shill.Service.GetProperties for: /service/651: org.freedesktop.DBus.Error.ServiceUnknown: The name org.chromium.flimflam was not provided by any .service files
[3005:3005:0309/124417.671478:ERROR:shill_service_client.cc(48)] Failed to call org.chromium.shill.Service.GetProperties for: /service/647: org.freedesktop.DBus.Error.ServiceUnknown: The name org.chromium.flimflam was not provided by any .service files
[3005:3005:0309/124417.671615:ERROR:shill_service_client.cc(48)] Failed to call org.chromium.shill.Service.GetProperties for: /service/652: org.freedesktop.DBus.Error.ServiceUnknown: The name org.chromium.flimflam was not provided by any .service files
[3005:3005:0309/124417.671809:ERROR:shill_service_client.cc(48)] Failed to call org.chromium.shill.Service.GetProperties for: /service/653: org.freedesktop.DBus.Error.ServiceUnknown: The name org.chromium.flimflam was not provided by any .service files
[3005:3005:0309/124418.013036:ERROR:shill_service_client.cc(48)] Failed to call org.chromium.shill.Service.GetProperties for: /service/654: org.freedesktop.DBus.Error.ServiceUnknown: The name org.chromium.flimflam was not provided by any .service files
[3005:3005:0309/124418.056876:VERBOSE1:arc_bridge_host_impl.cc(211)] Mojo connection lost
[3005:3005:0309/124418.060980:VERBOSE1:arc_policy_bridge.cc(345)] ArcPolicyBridge::OnPolicyInstanceClosed
[3005:3042:0309/124419.515791:ERROR:connection_factory_impl.cc(386)] Failed to connect to MCS endpoint with error -131
[3005:3005:0309/124419.521672:WARNING:feedback_uploader_delegate.cc(58)] FEEDBACK: Submission to feedback server (https://www.google.com/tools/feedback/chrome/__submit) status: No connection to server.
[3005:3048:0309/124421.086478:ERROR:crash_handler_host_linux.cc(435)] Failed to write crash dump for pid 3290
[3005:3048:0309/124421.087143:ERROR:crash_handler_host_linux.cc(435)] Failed to write crash dump for pid 3409
[3005:3048:0309/124421.097783:ERROR:crash_handler_host_linux.cc(435)] Failed to write crash dump for pid 3347


So it sorta looks like Chrome was busy at the time of the restart and didn't respond to the request to exit...
 
Status: Archived (was: Untriaged)
There are 2 crash reports from that machine around that time and none since. Unfortunately that build on kevin had an issue that prevented getting usable call stacks. Archived since there isn't anything actionable here.

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