Chrome Version: ToT
Steps To Reproduce:
(1) Browse as Guest
(2) Open Downloads folder.
(3) Create a new folder.
(4) Right-click the folder and choose "Zip selection" to create a .zip file.
(5) Double click on Zipped File.
Actual Result:
The dialog contains a link to Chrome web store in its the error message.
https://cs.chromium.org/chromium/src/chrome/app/chromeos_strings.grdp?type=cs&q=%22This+file+type+is+not+supported%22&l=1003
"""
This file type is not supported. Please visit the <<Chrome Web Store>> to find an app that can open this type of file. <<Learn More>>
"""
Guest users would not be able to install and use the app. Therefore we may need a different message for such cases.
Therefore my suggestion is to change the message like this when user wouldn't be able to install apps.
"""
This file type is not supported. <<Learn More>>
"""
The landing page of "Learn More" anchor is here: https://support.google.com/chromebook/answer/1700055.
"types of files on your Chromebook" in that page links to:
https://support.google.com/chromebook/answer/183093
The page contains description for this situation.
> Note: If you're using your Chromebook at work or school, some devices
> or files might not work with your Chromebook. For more help, contact
> your administrator.
Chrome Version: ToT
Steps To Reproduce:
(1) Browse as Guest
(2) Open Downloads folder.
(3) Create a new folder.
(4) Right-click the folder and choose "Zip selection" to create a .zip file.
(5) Double click on Zipped File.
Actual Result:
It'll show an error dialog as user cannot use Zip unpacker extension in Guest mode (this is WAI).
The error message dialog contains a link to Chrome web store in its the error message.
https://cs.chromium.org/chromium/src/chrome/app/chromeos_strings.grdp?type=cs&q=%22This+file+type+is+not+supported%22&l=1003
"""
This file type is not supported. Please visit the <<Chrome Web Store>> to find an app that can open this type of file. <<Learn More>>
"""
Guest users would not be able to install and use the app. Therefore we may need a different message for such cases.
Therefore my suggestion is to change the message like this when user wouldn't be able to install apps.
"""
This file type is not supported. <<Learn More>>
"""
The landing page of "Learn More" anchor is here: https://support.google.com/chromebook/answer/1700055.
"types of files on your Chromebook" in that page links to:
https://support.google.com/chromebook/answer/183093
The page contains description for this situation.
> Note: If you're using your Chromebook at work or school, some devices
> or files might not work with your Chromebook. For more help, contact
> your administrator.
Chrome Version: ToT
Steps To Reproduce:
(1) Browse as Guest
(2) Open Downloads folder.
(3) Create a new folder.
(4) Right-click the folder and choose "Zip selection" to create a .zip file.
(5) Double click on Zipped File.
Actual Result:
It'll show an error dialog as user cannot use Zip unpacker extension in Guest mode (this is WAI).
The message contains a link to Chrome web store.
https://cs.chromium.org/chromium/src/chrome/app/chromeos_strings.grdp?type=cs&q=%22This+file+type+is+not+supported%22&l=1003
"""
This file type is not supported. Please visit the <<Chrome Web Store>> to find an app that can open this type of file. <<Learn More>>
"""
Guest users would not be able to install and use the app. Therefore we may need a different message for such cases.
Therefore my suggestion is to change the message like this when user wouldn't be able to install apps.
"""
This file type is not supported. <<Learn More>>
"""
The landing page of "Learn More" anchor is here: https://support.google.com/chromebook/answer/1700055.
"types of files on your Chromebook" in that page links to:
https://support.google.com/chromebook/answer/183093
The page contains description for this situation.
> Note: If you're using your Chromebook at work or school, some devices
> or files might not work with your Chromebook. For more help, contact
> your administrator.
Chrome Version: ToT
Steps To Reproduce:
(1) Browse as Guest
(2) Open Downloads folder.
(3) Create a new folder.
(4) Right-click the folder and choose "Zip selection" to create a .zip file.
(5) Double click on Zipped File.
Actual Result:
It'll show an error dialog as user cannot use Zip unpacker extension in Guest mode (this is WAI).
The message contains a link to Chrome web store.
https://cs.chromium.org/chromium/src/chrome/app/chromeos_strings.grdp?type=cs&q=%22This+file+type+is+not+supported%22&l=1003
"""
This file type is not supported. Please visit the <<Chrome Web Store>> to find an app that can open this type of file. <<Learn More>>
"""
Guest users would not be able to install and use the app. Therefore we may need a different message for such cases.
My suggestion is to change the message like this:
"""
This file type is not supported. <<Learn More>>
"""
The landing page of "Learn More" anchor is here: https://support.google.com/chromebook/answer/1700055.
"types of files on your Chromebook" in that page links to:
https://support.google.com/chromebook/answer/183093
The page contains description for this situation.
> Note: If you're using your Chromebook at work or school, some devices
> or files might not work with your Chromebook. For more help, contact
> your administrator.
Comment 1 by yamaguchi@chromium.org
, Mar 8 2017Summary: Better messaging when opening unknown type file but the user cannot install apps (was: Better messaging when opening unknown type file but the user cannot Chrome web store)