New issue
Advanced search Search tips
Note: Color blocks (like or ) mean that a user may not be available. Tooltip shows the reason.

Issue 699238 link

Starred by 0 users

Issue metadata

Status: WontFix
Owner:
Last visit > 30 days ago
Closed: Apr 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows , Chrome
Pri: 2
Type: Bug



Sign in to add a comment

White screen when connecting from Pixel 1 to Windows 7 with Curtain Mode

Project Member Reported by ajnolley@chromium.org, Mar 7 2017

Issue description

Chrome Version 58.0.3027.0 (Official Build) dev (64-bit)
CRD 57.0.2987.84 host
CRD 57.0.2987.37 client

1.Connect to Windows 7 Host with curtain mode from Pixel 1 device
2.White Screen on connection. This is where the windows login screen should be

This is a regression in the web app. Checking with the release web app, the issue does not occur

 
note to Rohit: this is a bug in the app in test, not the release app
Also this appears to be specific to the Pixel 1. Could not repro on two other CrOS devices. 
Cc: vsu...@chromium.org
ajnolley@ feel free to mark it as a blocker if needed.
Cc: posciak@chromium.org
ajnolley@, what is "CRD"? Simply the Chrome browser version on your host/client? Could you specify the build version on the Pixel 1? Also, if we wanted to try a repro, would we be able to access the test web app? 
vsuley: CRD is Chrome Remote Desktop. Since we have our own release process, the web app is still in test and has not been released to the public. However, if you would like to confirm the issue, the URL for the web app is: https://pantheon.corp.google.com/m/cloudstorage/b/chrome-unsigned/o/desktop-5c0tCh/57.0.2987.84/precise64/remoting-webapp.v2.zip.

The build version info is:
Google Chrome	58.0.3027.0 (Official Build) dev (64-bit)
Revision	0
Platform	9331.0.0 (Official Build) dev-channel link
Firmware Version	Google_Link.2695.1.169
Cc: -posciak@chromium.org -rohi...@chromium.org -vsu...@chromium.org ajnolley@chromium.org
AJ, does the M57 webapp on ChromeOS connecting to M57 Win10 host (with curtain mode) fail in the same way?

Does M57 ChromeOS webapp connecting to Win7 non-curtain mode have this problem?

Can you grab some client and host logs for the failure and send them to me?  It is tough to know why this is occurring otherwise.

Comment 7 by joedow@chromium.org, Mar 14 2017

Labels: -Pri-1 Pri-2
Per discussion with AJ, this issue isn't a regression from the last release and can be reproduced with the M52 webapp and M56 host.

Reading through the attached log it seems like it might be signaling related as the client and host connect but then I see a bunch of channel negotiation and eventually a disconnect.
Sawbuck.rtf
4.4 MB Download
Owner: sergeyu@chromium.org
Status: Assigned (was: Untriaged)
Owner: ajnolley@chromium.org
From the log it looks like the host fails to to establish P2P connection.
AJ, can you please attach client logs?
Status: WontFix (was: Assigned)
After auto update, this issue no longer occurs. Closing

Sign in to add a comment