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No videos load on the Chrome webstore for ANY extension
Reported by
1gaurang...@gmail.com,
Mar 6 2017
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Safari/537.36 Example URL: https://chrome.google.com/webstore/detail/grammarly-for-chrome/kbfnbcaeplbcioakkpcpgfkobkghlhen?hl=en Steps to reproduce the problem: 1. Just open the URL (although any extension URL will work) 2. Visit the first slide (hover over the first dot), it's supposed to be the promo video What is the expected behavior? Promo video loads. You click the play button and it plays. What went wrong? Black slide. No video loads. Did this work before? Yes At least two months back. (How am I supposed to recall versions :/) Is it a problem with Flash or HTML5? N/A Does this work in other browsers? Yes, in Firefox 51 stable. Chrome version: 56.0.2924.87 Channel: stable OS Version: 10.0 Flash Version: Contents of chrome://gpu: Graphics Feature Status Canvas: Hardware accelerated Flash: Hardware accelerated Flash Stage3D: Hardware accelerated Flash Stage3D Baseline profile: Hardware accelerated Compositing: Hardware accelerated Multiple Raster Threads: Enabled Native GpuMemoryBuffers: Software only. Hardware acceleration disabled Rasterization: Software only, hardware acceleration unavailable Video Decode: Hardware accelerated Video Encode: Hardware accelerated VPx Video Decode: Software only, hardware acceleration unavailable WebGL: Hardware accelerated WebGL2: Hardware accelerated Driver Bug Workarounds clear_uniforms_before_first_program_use disable_discard_framebuffer disable_framebuffer_cmaa exit_on_context_lost force_cube_complete msaa_is_slow scalarize_vec_and_mat_constructor_args texsubimage_faster_than_teximage Problems Detected GPU rasterization should only be enabled on NVIDIA Pascal and Maxwell, Intel Broadwell+, and AMD RX-R5 GPUs for now.: 643850 Disabled Features: gpu_rasterization Accelerated VPx decoding is hanging on some videos.: 654111 Disabled Features: accelerated_vpx_decode Some drivers are unable to reset the D3D device in the GPU process sandbox Applied Workarounds: exit_on_context_lost TexSubImage is faster for full uploads on ANGLE Applied Workarounds: texsubimage_faster_than_teximage Clear uniforms before first program use on all platforms: 124764, 349137 Applied Workarounds: clear_uniforms_before_first_program_use Always rewrite vec/mat constructors to be consistent: 398694 Applied Workarounds: scalarize_vec_and_mat_constructor_args ANGLE crash on glReadPixels from incomplete cube map texture: 518889 Applied Workarounds: force_cube_complete On Intel GPUs MSAA performance is not acceptable for GPU rasterization: 527565 Applied Workarounds: msaa_is_slow Framebuffer discarding can hurt performance on non-tilers: 570897 Applied Workarounds: disable_discard_framebuffer Limited enabling of Chromium GL_INTEL_framebuffer_CMAA: 535198 Applied Workarounds: disable_framebuffer_cmaa Native GpuMemoryBuffers have been disabled, either via about:flags or command line. Disabled Features: native_gpu_memory_buffers Version Information Data exported 06/03/2017, 18:47:36 Chrome version Chrome/56.0.2924.87 Operating system Windows NT 10.0.14393 Software rendering list version 12.06 Driver bug list version 9.24 ANGLE commit id a4aaa2de57dc 2D graphics backend Skia/56 bf2d9e02d58ea01f1c239f7e2fc024cba140ccb1 Command Line Args --profile-directory="Profile 2" --flag-switches-begin --enable-devtools-experiments --javascript-harmony --enable-experimental-extension-apis --flag-switches-end Driver Information Initialization time 417 In-process GPU false Sandboxed false GPU0 VENDOR = 0x8086, DEVICE= 0x0102 Optimus false AMD switchable false Desktop compositing Aero Glass Diagonal Monitor Size of \\.\DISPLAY1 18.5" Driver vendor Intel Corporation Driver version 9.17.10.4229 Driver date 5-27-2015 Pixel shader version 4.1 Vertex shader version 4.1 Max. MSAA samples 4 Machine model name Machine model version GL_VENDOR Google Inc. GL_RENDERER ANGLE (Intel(R) HD Graphics Direct3D11 vs_4_1 ps_4_1) GL_VERSION OpenGL ES 3.0 (ANGLE 2.1.0.a4aaa2de57dc) GL_EXTENSIONS GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object Disabled Extensions Window system binding vendor Google Inc. (adapter LUID: 0000000000008105) Window system binding version 1.4 (ANGLE 2.1.0.a4aaa2de57dc) Window system binding extensions EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource Direct rendering Yes Reset notification strategy 0x8252 GPU process crash count 0 Compositor Information Tile Update Mode One-copy Partial Raster Enabled GpuMemoryBuffers Status ATC Software only ATCIA Software only DXT1 Software only DXT5 Software only ETC1 Software only R_8 Software only RG_88 Software only BGR_565 Software only RGBA_4444 Software only RGBX_8888 Software only RGBA_8888 Software only BGRX_8888 Software only BGRA_8888 Software only YVU_420 Software only YUV_420_BIPLANAR Software only UYVY_422 Software only Diagnostics ... loading ... Log Messages [4804:8912:0306/152841.085:ERROR:gles2_cmd_decoder.cc(16945)] : [.DisplayCompositor-095A5180]GL ERROR :GL_INVALID_OPERATION : glCreateAndConsumeTextureCHROMIUM: invalid mailbox name [4804:8912:0306/152841.085:ERROR:gles2_cmd_decoder.cc(16945)] : [.DisplayCompositor-095A5180]GL ERROR :GL_INVALID_OPERATION : glCreateAndConsumeTextureCHROMIUM: invalid mailbox name [4804:8912:0306/152841.085:ERROR:gles2_cmd_decoder.cc(16945)] : [.DisplayCompositor-095A5180]GL ERROR :GL_INVALID_OPERATION : glCreateAndConsumeTextureCHROMIUM: invalid mailbox name [4804:8912:0306/152841.085:ERROR:gles2_cmd_decoder.cc(9408)] : [.DisplayCompositor-095A5180]RENDER WARNING: texture bound to texture unit 1 is not renderable. It maybe non-power-of-2 and have incompatible texture filtering. [4804:8912:0306/152841.086:ERROR:gles2_cmd_decoder.cc(9408)] : [.DisplayCompositor-095A5180]RENDER WARNING: texture bound to texture unit 2 is not renderable. It maybe non-power-of-2 and have incompatible texture filtering. [4804:8912:0306/152841.086:ERROR:gles2_cmd_decoder.cc(9408)] : [.DisplayCompositor-095A5180]RENDER WARNING: texture bound to texture unit 3 is not renderable. It maybe non-power-of-2 and have incompatible texture filtering. [4804:8912:0306/180548.003:ERROR:gles2_cmd_decoder.cc(16945)] : [.DisplayCompositor-095A5180]GL ERROR :GL_INVALID_OPERATION : glCreateAndConsumeTextureCHROMIUM: invalid mailbox name [4804:8912:0306/180548.036:ERROR:gles2_cmd_decoder.cc(9408)] : [.DisplayCompositor-095A5180]RENDER WARNING: texture bound to texture unit 0 is not renderable. It maybe non-power-of-2 and have incompatible texture filtering. Ignore the "specific URL". The issue appears for ANY EXTENSION on the store which has a video. I checked this issue on a clean slate of Chrome profile with default settings, along with incognito mode. I also checked with my friend. He has the same issue.
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Mar 7 2017
Unable to reproduce the issue on Win-10 using chrome reported version #56.0.2924.87 and latest canary #59.0.3032.0. Attached a screen cast for reference. Following are the steps followed to reproduce the issue. ------------ 1. Just open the URL: https://chrome.google.com/webstore/detail/grammarly-for-chrome/kbfnbcaeplbcioakkpcpgfkobkghlhen?hl=en 2. Visited the first slide i.e promo video. 3. Observed that promo video loaded and played without any issues. 1gaurangtandon@ - Could you please check this issue on latest canary #59.0.3032.0 by creating a new profile without any apps and extensions and please let us know if the issue still persist or not. Thanks...!!
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Mar 7 2017
Hi krajshree, I installed Chrome Canary, checked the version number you said, and somehow the video plays in Canary. I rechecked on Chrome main build, and the video does NOT load in Chrome main build.
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Mar 7 2017
Thank you for providing more feedback. Adding requester "krajshree@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Mar 14 2017
1gaurangtandon@ - Could you please upgrade to latest stable #57.0.2987.98 and please check the issue. Please let us know if the issue still persist. Thanks...!!
,
Mar 14 2017
It's fixed. Thanks!
,
Mar 14 2017
Thank you for providing more feedback. Adding requester "krajshree@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Mar 15 2017
Mark it as WontFix since as per comment #6 provided by reporter.Feel free to raise a new issue if sill facing. Thank You!
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Mar 15 2017
Hi rbasuvula, i don't think "wontfix" is appropriate here since the issue self-fixed itself. |
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Comment 1 by nyerramilli@chromium.org
, Mar 7 2017