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Issue metadata

Status: Duplicate
Merged: issue 687004
Owner: ----
Closed: Feb 2017
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Hardware acceleration not working with Intel HD Graphics 4600

Reported by phael...@gmail.com, Feb 22 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Safari/537.36

Example URL:
https://get.webgl.org/

Steps to reproduce the problem:
Open Chrome using Intel HD Graphics 4600.

What is the expected behavior?
Hardware acceleration should be enabled.

What went wrong?
Hardware acceleration is disabled.

Does it occur on multiple sites: Yes

Is it a problem with a plugin? No 

Did this work before? N/A 

Does this work in other browsers? Yes

Chrome version: 56.0.2924.87  Channel: stable
OS Version: 10.0
Flash Version: 

I first noticed it when trying to develop something using WebGL. I tried to check to see if the iGPU was blacklisted. According to Kronos, it doesn't seem to be. When I got to check the gpu page, I noticed that not only WebGL didn't work, but there was no hardware acceleration at all.

I have searched to see if it was blacklisted by Chrome, but besides not finding anything, it made no sense, as iGPU from Pentium chips work with Chrome just fine.

No current active issues mention this chip either.

As the attached gpu page suggests, I have switchable graphics:
- https://ark.intel.com/products/75116/Intel-Core-i7-4700HQ-Processor-6M-Cache-up-to-3_40-GHz
- AMD Radeon R9 M265X

However, I can't switch to the dedicated graphics as AMD locks its settings for some applications (web browsers, media players, etc).

 
gpu.txt
6.0 KB View Download
Labels: Needs-Triage-M56
Labels: TE-Hardware-Dependency
Unable to reproduce this issue on Windows-10 using chrome stable-56.0.2924.87 (Reported version) & Canary-58.0.3021.0 as per comment#0.
Please find the attached screencast for reference.
Could anyone from dev team please look into this issue as chrome-hyd team do not have Windows-Intel HD Graphics 4600 card.
Thanks.

Components: -Blink Internals>GPU>VendorSpecific

Comment 4 by ericrk@chromium.org, Feb 23 2017

Mergedinto: 687004
Status: Duplicate (was: Unconfirmed)
Seems like this is a duplicate of  bug 687004 .

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