web.whatsapp.com is taking a long time to load |
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Issue descriptionApp Version: 56.0.2924.79 stable iOS Version: 10.2.1 Device: iPhone URL: web.whatsapp.com Precondition: Set the Wifi on device to GIN 2g or 3G Steps to reproduce: 1. Set the Wifi network to 2G 2. Launch chrome. 3. Open URL : web.whatsapp.com 4. Chrome Menu --> Request desktop site Observed results: Notice that page remains in loading state for a long time. Expected results: Web version of whatsapp should be displayed with scanner code Number of times you were able to reproduce: 3/5 Bug reproducible after clean install: Yes Bug reproducible after clearing cache and cookies: Yes Bug reproducible on Chrome Mobile on Android: Not tested Bug reproducible on Safari/Firefox: Firefox: On firefox we have the option to request desktop for mobile version of website, but it is not displaying scanner code to access whatsapp web version (https://drive.google.com/a/google.com/file/d/0Bz2uwV55gGwDM3VqRE9aTklKSDA/view?usp=sharing) Safari: NA - Automatically directs to www.whatsapp.com and do not have option for request desktop Bug reproducible on current stable build (App Version, iOS Version): Yes Bug reproducible on the current beta channel build (App Version, iOS Version): Yes on M57.0.2987.74 Video : https://drive.google.com/file/d/0Bz2uwV55gGwDZm8zYzM3OUw4QkU/view
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Feb 22 2017
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Feb 22 2017
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Feb 22 2017
Hey Eugene, could you triage or take a look at this.
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Feb 22 2017
Mike, could you please check if this issue is reproducible with stock WKWebView.
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Feb 27 2017
I am not able to reproduce in the same way, even with 2g. When I test, the QR code always loads quicker than in the video. You can request desktop site in Safari (although the feature is quite hidden), can you please test and compare to Safari? (To request Desktop Site, choose "Open In" toolbar icon at center bottom of screen, then choose "Request Desktop Site" from the bottom page actions row.)
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Feb 28 2017
Thanks michaeldo! Checked on Safari Browser, its taking same amount of time on Safari too to load the page.
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Feb 28 2017
Thanks for checking, I don't think we can do anything to improve the loading speed in that case. It looks like this is an issue with WKWebView or with the number/size of resources the site is trying to download (or both). We could notify WhatsApp about this issue, but I didn't find a way to contact them outside of Twitter or Facebook on their website. Would users generally need to navigate to the Desktop version of this page on their phone's browser?
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Mar 2 2017
Yes. On mobile browsers web.whatsapp.com is displayed only on Desktop version.
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May 10 2017
Should we close this as WAI?
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May 11 2017
I think this is fine to close as WAI. |
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Comment 1 by vbarig...@chromium.org
, Feb 22 2017