New issue
Advanced search Search tips
Note: Color blocks (like or ) mean that a user may not be available. Tooltip shows the reason.

Issue 694767 link

Starred by 1 user

Issue metadata

Status: WontFix
Owner: ----
Closed: Feb 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug-Regression



Sign in to add a comment

I can't access Google Accounts, Gmail, Support, etc. from my Chrome browser.

Reported by catanom...@gmail.com, Feb 21 2017

Issue description

UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/602.4.8 (KHTML, like Gecko) Version/10.0.3 Safari/602.4.8

Steps to reproduce the problem:
1. Open Chrome. 
2. Click on "Gmail".
3. Receive error message.

What is the expected behavior?
I expect to open Chrome and be able to access my Google Accounts.

What went wrong?
I receive the attached error message each time I try to access a Google-owned site (Accounts, Gmail, Support, YouTube, etc.). My IT people have cleared my cache, reinstalled Chrome, and generally tinkered around, but are unable to fix the problem. Since I can reach these sites via Safari (I'm on a Mac), they don't believe it's a firewall, network, or proxy issue. Frankly, they're stumped.

Did this work before? Yes Not sure, but I was able to access Gmail using Chrome as recently as last week.

Chrome version: Version 56.0.2924.87 (64-bit)  Channel: n/a
OS Version: OS X 10.11.6
Flash Version: 24.0.0.221

Would love to be able to use Chrome again.

 

Comment 1 by ajha@chromium.org, Feb 22 2017

Labels: Needs-Triage-M56
Cc: kavvaru@chromium.org
Components: -UI Platform>Apps
Labels: Needs-Feedback
Unable to reproduce the issue on windows 7, Mac 10.12.3 using chrome version 56.0.2924.87.Able to use google accounts,gmail without any error messages.

Could you please try the issue on new profile and if the issue still persists please provide the error message and screen shot for better triaging the issue.

Thanks,
Weird thing happened. Our IT guy came down and had me update Mac's OS.
That solved the problem!
Anyway, thanks for looking into this bug,
Erik
Status: WontFix (was: Unconfirmed)

Sign in to add a comment