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Issue 694553 link

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Issue metadata

Status: Archived
Owner: ----
Closed: Mar 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 3
Type: Bug



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Chrome browser receiving "unexpectedly closed the connection.ERR_CONNECTION_CLOSED" error only when trying to reach google.com

Reported by perfetto...@gmail.com, Feb 21 2017

Issue description

<b>Chrome Version       : <Copy from: 'about:version'></b>
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
URLs (if applicable) :
Other browsers tested:
  Add OK or FAIL after other browsers where you have tested this issue:
     Safari 5: Did not try
  Firefox 4.x: OK
     IE 7/8/9: OK

What steps will reproduce the problem?
1. Attempt to go to https://google.com
2.
3.

What is the expected result? The google web page will show in my browser


What happens instead of that?


Please provide any additional information below. Attach a screenshot if
possible.



 
net-internals-log.json
136 KB View Download
Google Error.jpg
358 KB View Download
Cc: svaldez@chromium.org davidben@chromium.org
Components: Internals>Network>SSL
Are there any network proxies or firewalls running in the network that you're experiencing problems with? Including firewalls that are disabled (we've seen some firewalls/network inspection devices that attempt to parse secure transports even when they are disabled that have caused problems).

Could you also check whether you are getting the same error when visiting: 
https://cert-test.sandbox.google.com

Chrome Stable is shipping a modern, more secure version of the TLS protocol, unfortunately some middle-boxes and network security solutions behave unexpectedly with the new protocol.

Hello,

I encounter the same issue when trying to hit https://cert-test.sandbox.
google.com

Also, this is a corporate office with multiple firewalls and proxy setups.
Everything seems to be running correctly in all browsers. Multiple users
are having difficulties with chrome specifically. And the only site that
chrome seems to choke on is the https://google.com site. Only chrome seems
to have the issue going to google. I was hoping that the included
net-internals-log.json file would allow for a more specific indication of
the issue I could go to my network folks with.

Thanks,

Jason Perfetto
Could one of the users with the problem visit:

https://tls.ctf.network/test694553

They should get a 404 error if its working correctly, or else a PROTOCOL_ERROR.
I am receiving the same "ERR_CONNECTION_CLOSED" error as when I try to hit
google.com. I have attached the log file from the chrome://net-internals
application
Labels: Needs-Feedback
What proxy and firewalls do you use? (Product name/vendor and software version if you have that available.) This is likely caused by a bug in one of those products.
Labels: Needs-Milestone
Status: Archived (was: Unconfirmed)
Network bug triager here.  Archiving due to inactivity.   perfetto.jason@ if you still have the issue, please file a new bug with the information requested in comment #5.

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