USB device picker API does not detect the devices |
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Issue descriptionSteps: 1. Install the App from below: https://chrome.google.com/webstore/detail/usb-device-info/igkmggljimacfdfalpeelenjeicmfnll 2. Open the USB Device info App 3. Connect a Phone with Serial number 4. Click on Add Device on the USB Device info app Expected: The connected Device name along with the serial number should be seen under the Device list when Add Device is clicked. Actual: The connected Device info is not displayed. Additional info: ================= On Window 10: ------------- Detected : LG Nexus 5(Android/7.0.99 ; Build/MRA20) is detected fine on Stable # 56.0.2924.87 and Canary # 58.0.3018.0. Did not detect on restart as well -------------------------- Samsung Galaxy Nexus(Android/4.2.1;Build/JOP40D) Samsung Nexus 10(5.0.1/LRX22C) Samsung Galaxy S3(4.3.0/JSS15J) iPhone6S(10.21) On Mac 10.12.3 --------------- Detected: LG Nexus 5 Samsung Nexus 10 Samsung Galaxy S3 iPhone6S(10.21) Detected upon restart Samsung Galaxy Nexus Ubuntu 14.04: ============= Samsung Galaxy S3 LG Nexus 5 Samsung Nexus 10 Samsung Galaxy Nexus iPhone6S(10.21) Note : On canary the serial number of the device is not displayed.
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Feb 21 2017
This issue is marked as a regression. On what version of Chrome were all these devices successfully detected?
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Feb 21 2017
Durga, please provide the information requested in # 2.
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Feb 21 2017
Before you start a bisect it may be possible that this never worked for some devices. Windows is particularly picky about what devices it allows applications like Chrome to detect. For the devices which are not detected please attach screenshots of the Windows Device Manager showing the device connected.
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Feb 22 2017
Tried the above on Win 10 again with Canary 58.0.3020.0. and Stable 56.0.2924.87 and 45.0.2454.101. Looks like the USB cables or Devices USB ports available here are not in good conditions/loose fitting, but at least its working fine for (LG Nexus 5) and (Samsung Nexus 10) with bit fluctuations in detecting by Device Picker API. (Samsung Galaxy S3) and (Samsung Galaxy Nexus) are detected under the Windows Device manager but not at all detected by Device Picker API on any version of chrome.Attached Device manager screen-shot for it and its same for both the devices. Have not tried for iPhone6S(10.21). A screen-cast of the same is shared here. https://goto.google.com/xncxp Hence considering this as non-regression issue since M45. Please let me know if any further information is required.
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Feb 22 2017
On Windows what Chrome is going to detect about the device is the ADB debugging interface. Make sure that USB debugging is enabled on all of these phones and that the ADB drivers (https://developer.android.com/studio/run/win-usb.html, and see the note about the Samsung Galaxy Nexus) are installed.
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Aug 14
Closing stale bugs. |
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Comment 1 by nyerramilli@chromium.org
, Feb 21 2017