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Issue 694047 link

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Issue metadata

Status: WontFix
Owner: ----
Closed: Oct 2017
Cc:
Components:
EstimatedDays: ----
NextAction: 2017-11-08
OS: Linux
Pri: 2
Type: Bug



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Multichannel sound card reports only 2 channels via Web Audio API

Reported by dar...@darrenmothersele.com, Feb 19 2017

Issue description

UserAgent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.116 Safari/537.36

Steps to reproduce the problem:
1. Launch Chromium with 4 channel soundcard activated.
2. Confirm all channels are working correctly using 
https://www2.iis.fraunhofer.de/AAC/multichannel.html
3. Open dev tools and enter `(new AudioContext).destination.maxChannelCount`
4. I expect to see 4, but I see 2.

What is the expected behavior?
I should see 4 reported as max number of channels. 
The soundcard has played back multiple channels using an audio element. But the Web Audio API reports only 2 channels.

What went wrong?
The Web Audio API is reporting the incorrect number of channels. It is only using 2 channels from my 4 channel soundcard. 

Did this work before? No 

Does this work in other browsers? N/A

Chrome version: 56.0.2924.87 (Developer Build) (64-bit)  Channel: n/a
OS Version: Arch Linux
Flash Version: 

I have confirmed that Audio played via an Audio element plays all 4 channels. It's just the Web Audio API that can only see 2 channels.

 
Labels: Needs-Triage-M56
Cc: krajshree@chromium.org
Labels: Needs-Feedback
Tested this issue on Ubuntu 14.04, Mac 10.12.2 and Win-10 using chrome reported version #56.0.2924.87 and latest canary #58.0.3018.0.

Attached a screen cast for reference.

Following are the steps followed to reproduce the issue.
------------
1. Navigated to URL: https://www2.iis.fraunhofer.de/AAC/multichannel.html
2. Opened dev tools and entered (new AudioContext).destination.maxChannelCount in console.
3. Web Audio API reported only 2 channels.

Note: same behavior is observed in firefox also.

Reporter@ - This doesn't seem to be a chrome specific issue. Could you please confirm the behavior on other browsers also.

Thanks...!!

694047.ogv
10.2 MB View Download

Comment 3 by rtoy@chromium.org, Mar 17 2017

And let us know what the sound card is.
Components: Internals>Media>Audio
FWIW, if this still happens, it is a linux-specific issue. Windows and OSX both support the multichannel audio output correctly. Adding Media>Audio to the component.

Comment 5 by rtoy@chromium.org, Oct 25 2017

NextAction: 2017-11-08
Without additional feedback on at least the sound card, there's nothing we can test.

Please help us help you.
This issue was with the Traktor Audio 2 soundcard from Native Instruments.
I don't currently have the device so I'm unable to continue with testing this.
Sorry, perhaps this issue should be closed?
Project Member

Comment 7 by sheriffbot@chromium.org, Oct 25 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "krajshree@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 8 by rtoy@chromium.org, Oct 25 2017

Status: WontFix (was: Unconfirmed)
Thanks for letting us know.  Since you don't have the card anymore, I'm going to close this.

If you run into this again, please re-open this issue or file a new one.
The NextAction date has arrived: 2017-11-08

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