PDFs displaying as a black screen today but not yesterday
Reported by
docbf...@gmail.com,
Feb 17 2017
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.76 Safari/537.36 Example URL: http://www.judiciary.state.nj.us/forms/10200_records_req.pdf http://www.uclahawaii.com/UCLA_2017_brochure.pdf Steps to reproduce the problem: 1. Go to uclahawaii.com and activate the pdf hyperlink 2. Go to http://www.judiciary.state.nj.us/superior/copies_court_rec.html and activate the hyperlink for records request form 3. What is the expected behavior? The PDF should be displayed What went wrong? No pdf only a black screen where the pdf content should be Does it occur on multiple sites: Yes Is it a problem with a plugin? Yes Chrome PDF Viewer Did this work before? Yes ??? Does this work in other browsers? Yes Chrome version: 56.0.2924.76 Channel: n/a OS Version: 10.0 Flash Version: Shockwave Flash 24.0 r0 The pdf viewer worked yesterday but today it doesn't on Chrome. I don't like the other browsers but the pdfs do display correctly
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Feb 20 2017
Unable to reproduce the issue on windows 7, Ubuntu 14.04 and Mac 10.12.3 using chrome version 56.0.2924.87. Able to open both pdfs without any issues. Please find the attached screen cast for the same. Request you once please try the issue by upgrading chrome to latest stable and update the thread if the issue still persists. Thanks,
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Feb 20 2017
Thank you for your help. The problem seems to have resolved itself!???!
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Feb 27 2017
Thank you for providing more feedback. Adding requester "kavvaru@chromium.org" for another review and adding "Needs-Review" label for tracking. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Feb 27 2017
Did this happen after having Chrome open for a long time without closing it? Did it get fixed after restarting Chrome? This seems to be a problem that happens rarely and gets fixed just by restarting the browser. But I got this problem yesterday on my personal computer. When it happened to me, only a blank (grey) screen would show up when trying to open any PDF. There were no crash logs. It would be nice if we can figure out a way to more reliably reproduce this, and bisect.
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Feb 27 2017
The problem seems to have resolved itself on its own.
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Feb 28 2017
Based on comment 3 and comment 6, it sounds like there's no interest in further exploring this issue. So I'll close it. |
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Comment 1 by ranjitkan@chromium.org
, Feb 20 2017