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Issue metadata

Status: WontFix
Owner: ----
Closed: Feb 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux , Windows
Pri: 2
Type: Bug-Regression



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Error loading video clip in Chrome 56 - ffmpeg demuxer, no supported streams

Reported by jor...@hofker.org, Feb 16 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Safari/537.36

Example URL:
http://vg.hudl.com/zzo/mzp/5adbc8c4-d941-46b5-bc09-fb73fa0b5090/t3649/5imzgq3xc8sbxx39_3000.mp4

Steps to reproduce the problem:
1. Open http://vg.hudl.com/zzo/mzp/5adbc8c4-d941-46b5-bc09-fb73fa0b5090/t3649/5imzgq3xc8sbxx39_3000.mp4 in Chrome 56
2. Observe that video player controls show, but no video

What is the expected behavior?
Expect that the video clip loads and plays back.

What went wrong?
Loading the url will give an error in the console:
Failed to load resource: the server responded with a status of 412 (Precondition Failed)

Did this work before? Yes 55.0.2883.95

Is it a problem with Flash or HTML5? HTML5

Does this work in other browsers? Yes

Chrome version: 56.0.2924.87  Channel: stable
OS Version: 10.0
Flash Version: Shockwave Flash 24.0 r0

Contents of chrome://gpu: 
Graphics Feature Status
Canvas: Hardware accelerated
Flash: Hardware accelerated
Flash Stage3D: Hardware accelerated
Flash Stage3D Baseline profile: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
Rasterization: Software only. Hardware acceleration disabled
Video Decode: Hardware accelerated
Video Encode: Hardware accelerated
VPx Video Decode: Hardware accelerated
WebGL: Hardware accelerated
WebGL2: Hardware accelerated
Driver Bug Workarounds
clear_uniforms_before_first_program_use
disable_discard_framebuffer
disable_dxgi_zero_copy_video
disable_framebuffer_cmaa
exit_on_context_lost
force_cube_complete
scalarize_vec_and_mat_constructor_args
texsubimage_faster_than_teximage
Problems Detected
Some drivers are unable to reset the D3D device in the GPU process sandbox
Applied Workarounds: exit_on_context_lost
TexSubImage is faster for full uploads on ANGLE
Applied Workarounds: texsubimage_faster_than_teximage
Clear uniforms before first program use on all platforms: 124764, 349137
Applied Workarounds: clear_uniforms_before_first_program_use
Always rewrite vec/mat constructors to be consistent: 398694
Applied Workarounds: scalarize_vec_and_mat_constructor_args
ANGLE crash on glReadPixels from incomplete cube map texture: 518889
Applied Workarounds: force_cube_complete
Framebuffer discarding can hurt performance on non-tilers: 570897
Applied Workarounds: disable_discard_framebuffer
Limited enabling of Chromium GL_INTEL_framebuffer_CMAA: 535198
Applied Workarounds: disable_framebuffer_cmaa
Zero-copy NV12 video displays incorrect colors on NVIDIA drivers.: 635319
Applied Workarounds: disable_dxgi_zero_copy_video
Accelerated rasterization has been disabled, either via blacklist, about:flags or the command line.
Disabled Features: rasterization
Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
Disabled Features: native_gpu_memory_buffers
Version Information
Data exported	2/16/2017, 11:16:52 AM
Chrome version	Chrome/56.0.2924.87
Operating system	Windows NT 10.0.14393
Software rendering list version	12.06
Driver bug list version	9.24
ANGLE commit id	a4aaa2de57dc
2D graphics backend	Skia/56 bf2d9e02d58ea01f1c239f7e2fc024cba140ccb1
Command Line Args	Files (x86)\Google\Chrome\Application\chrome.exe" --remote-debugging-port=9222 --flag-switches-begin --enable-md-feedback --enable-features=MaterialDesignHistory,MaterialDesignSettings,MaterialDesignUserMenu --flag-switches-end
Driver Information
Initialization time	37
In-process GPU	false
Sandboxed	false
GPU0	VENDOR = 0x10de, DEVICE= 0x13c2
Optimus	false
AMD switchable	false
Desktop compositing	Aero Glass
Diagonal Monitor Size of \\.\DISPLAY3	23.5"
Diagonal Monitor Size of \\.\DISPLAY1	27.8"
Diagonal Monitor Size of \\.\DISPLAY2	23.5"
Driver vendor	NVIDIA
Driver version	21.21.13.7653
Driver date	12-29-2016
Pixel shader version	5.0
Vertex shader version	5.0
Max. MSAA samples	8
Machine model name	
Machine model version	
GL_VENDOR	Google Inc.
GL_RENDERER	ANGLE (NVIDIA GeForce GTX 970 Direct3D11 vs_5_0 ps_5_0)
GL_VERSION	OpenGL ES 3.0 (ANGLE 2.1.0.a4aaa2de57dc)
GL_EXTENSIONS	GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
Disabled Extensions	
Window system binding vendor	Google Inc. (adapter LUID: 0000000000009f87)
Window system binding version	1.4 (ANGLE 2.1.0.a4aaa2de57dc)
Window system binding extensions	EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource
Direct rendering	Yes
Reset notification strategy	0x8252
GPU process crash count	0
Compositor Information
Tile Update Mode	One-copy
Partial Raster	Enabled
GpuMemoryBuffers Status
ATC	Software only
ATCIA	Software only
DXT1	Software only
DXT5	Software only
ETC1	Software only
R_8	Software only
RG_88	Software only
BGR_565	Software only
RGBA_4444	Software only
RGBX_8888	Software only
RGBA_8888	Software only
BGRX_8888	Software only
BGRA_8888	Software only
YVU_420	Software only
YUV_420_BIPLANAR	Software only
UYVY_422	Software only
Diagnostics
0
b3DAccelerationEnabled	true
b3DAccelerationExists	true
bAGPEnabled	true
bAGPExistenceValid	true
bAGPExists	true
bCanRenderWindow	true
bDDAccelerationEnabled	true
bDriverBeta	false
bDriverDebug	false
bDriverSigned	false
bDriverSignedValid	false
bNoHardware	false
dwBpp	32
dwDDIVersion	12
dwHeight	2160
dwRefreshRate	60
dwWHQLLevel	0
dwWidth	4096
iAdapter	0
lDriverSize	17749624
lMiniVddSize	0
szAGPStatusEnglish	Enabled
szAGPStatusLocalized	Enabled
szChipType	GeForce GTX 970
szD3DStatusEnglish	Enabled
szD3DStatusLocalized	Enabled
szDACType	Integrated RAMDAC
szDDIVersionEnglish	12
szDDIVersionLocalized	12
szDDStatusEnglish	Enabled
szDDStatusLocalized	Enabled
szDXVAHDEnglish	Supported
szDXVAModes	
szDescription	NVIDIA GeForce GTX 970
szDeviceId	0x13C2
szDeviceIdentifier	{D7B71E3E-5082-11CF-1746-79091BC2D835}
szDeviceName	\\.\DISPLAY1
szDisplayMemoryEnglish	20412 MB
szDisplayMemoryLocalized	20412 MB
szDisplayModeEnglish	4096 x 2160 (32 bit) (60Hz)
szDisplayModeLocalized	4096 x 2160 (32 bit) (60Hz)
szDriverAssemblyVersion	21.21.13.7653
szDriverAttributes	Final Retail
szDriverDateEnglish	12/28/2016 6:00:00 PM
szDriverDateLocalized	12/28/2016 18:00:00
szDriverLanguageEnglish	English
szDriverLanguageLocalized	English
szDriverModelEnglish	WDDM 2.1
szDriverModelLocalized	WDDM 2.1
szDriverName	C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvd3dumx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvwgf2umx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvwgf2umx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvwgf2umx.dll
szDriverNodeStrongName	oem30.inf:0f066de3ad0bda5c:Section084:21.21.13.7653:pci\ven_10de&dev_13c2
szDriverSignDate	Unknown
szDriverVersion	21.21.0013.7653
szKeyDeviceID	Enum\PCI\VEN_10DE&DEV_13C2&SUBSYS_29743842&REV_A1
szKeyDeviceKey	\Registry\Machine\System\CurrentControlSet\Control\Video\{84439A39-1DFF-45D5-B889-01CC778BE1B4}\0000
szManufacturer	NVIDIA
szMiniVdd	unknown
szMiniVddDateEnglish	Unknown
szMiniVddDateLocalized	unknown
szMonitorMaxRes	Unknown
szMonitorName	Generic PnP Monitor
szNotesEnglish	No problems found.
szNotesLocalized	No problems found.
szOverlayEnglish	Supported
szRankOfInstalledDriver	00D12001
szRegHelpText	Unknown
szRevision	Unknown
szRevisionId	0x00A1
szSubSysId	0x29743842
szTestResultD3D7English	Not run
szTestResultD3D7Localized	Not run
szTestResultD3D8English	Not run
szTestResultD3D8Localized	Not run
szTestResultD3D9English	Not run
szTestResultD3D9Localized	Not run
szTestResultDDEnglish	Not run
szTestResultDDLocalized	Not run
szVdd	unknown
szVendorId	0x10DE
1
b3DAccelerationEnabled	true
b3DAccelerationExists	true
bAGPEnabled	true
bAGPExistenceValid	true
bAGPExists	true
bCanRenderWindow	true
bDDAccelerationEnabled	true
bDriverBeta	false
bDriverDebug	false
bDriverSigned	false
bDriverSignedValid	false
bNoHardware	false
dwBpp	32
dwDDIVersion	12
dwHeight	1080
dwRefreshRate	60
dwWHQLLevel	0
dwWidth	1920
iAdapter	1
lDriverSize	17749624
lMiniVddSize	0
szAGPStatusEnglish	Enabled
szAGPStatusLocalized	Enabled
szChipType	GeForce GTX 970
szD3DStatusEnglish	Enabled
szD3DStatusLocalized	Enabled
szDACType	Integrated RAMDAC
szDDIVersionEnglish	12
szDDIVersionLocalized	12
szDDStatusEnglish	Enabled
szDDStatusLocalized	Enabled
szDXVAHDEnglish	Supported
szDXVAModes	
szDescription	NVIDIA GeForce GTX 970
szDeviceId	0x13C2
szDeviceIdentifier	{D7B71E3E-5082-11CF-1746-79091BC2D835}
szDeviceName	\\.\DISPLAY2
szDisplayMemoryEnglish	20412 MB
szDisplayMemoryLocalized	20412 MB
szDisplayModeEnglish	1920 x 1080 (32 bit) (60Hz)
szDisplayModeLocalized	1920 x 1080 (32 bit) (60Hz)
szDriverAssemblyVersion	21.21.13.7653
szDriverAttributes	Final Retail
szDriverDateEnglish	12/28/2016 6:00:00 PM
szDriverDateLocalized	12/28/2016 18:00:00
szDriverLanguageEnglish	English
szDriverLanguageLocalized	English
szDriverModelEnglish	WDDM 2.1
szDriverModelLocalized	WDDM 2.1
szDriverName	C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvd3dumx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvwgf2umx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvwgf2umx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvwgf2umx.dll
szDriverNodeStrongName	oem30.inf:0f066de3ad0bda5c:Section084:21.21.13.7653:pci\ven_10de&dev_13c2
szDriverSignDate	Unknown
szDriverVersion	21.21.0013.7653
szKeyDeviceID	Enum\PCI\VEN_10DE&DEV_13C2&SUBSYS_29743842&REV_A1
szKeyDeviceKey	\Registry\Machine\System\CurrentControlSet\Control\Video\{84439A39-1DFF-45D5-B889-01CC778BE1B4}\0001
szManufacturer	NVIDIA
szMiniVdd	unknown
szMiniVddDateEnglish	Unknown
szMiniVddDateLocalized	unknown
szMonitorMaxRes	Unknown
szMonitorName	Generic PnP Monitor
szNotesEnglish	No problems found.
szNotesLocalized	No problems found.
szOverlayEnglish	Supported
szRankOfInstalledDriver	00D12001
szRegHelpText	Unknown
szRevision	Unknown
szRevisionId	0x00A1
szSubSysId	0x29743842
szTestResultD3D7English	Not run
szTestResultD3D7Localized	Not run
szTestResultD3D8English	Not run
szTestResultD3D8Localized	Not run
szTestResultD3D9English	Not run
szTestResultD3D9Localized	Not run
szTestResultDDEnglish	Not run
szTestResultDDLocalized	Not run
szVdd	unknown
szVendorId	0x10DE
2
b3DAccelerationEnabled	true
b3DAccelerationExists	true
bAGPEnabled	true
bAGPExistenceValid	true
bAGPExists	true
bCanRenderWindow	true
bDDAccelerationEnabled	true
bDriverBeta	false
bDriverDebug	false
bDriverSigned	false
bDriverSignedValid	false
bNoHardware	false
dwBpp	32
dwDDIVersion	12
dwHeight	1080
dwRefreshRate	60
dwWHQLLevel	0
dwWidth	1920
iAdapter	2
lDriverSize	17749624
lMiniVddSize	0
szAGPStatusEnglish	Enabled
szAGPStatusLocalized	Enabled
szChipType	GeForce GTX 970
szD3DStatusEnglish	Enabled
szD3DStatusLocalized	Enabled
szDACType	Integrated RAMDAC
szDDIVersionEnglish	12
szDDIVersionLocalized	12
szDDStatusEnglish	Enabled
szDDStatusLocalized	Enabled
szDXVAHDEnglish	Supported
szDXVAModes	
szDescription	NVIDIA GeForce GTX 970
szDeviceId	0x13C2
szDeviceIdentifier	{D7B71E3E-5082-11CF-1746-79091BC2D835}
szDeviceName	\\.\DISPLAY3
szDisplayMemoryEnglish	20412 MB
szDisplayMemoryLocalized	20412 MB
szDisplayModeEnglish	1920 x 1080 (32 bit) (60Hz)
szDisplayModeLocalized	1920 x 1080 (32 bit) (60Hz)
szDriverAssemblyVersion	21.21.13.7653
szDriverAttributes	Final Retail
szDriverDateEnglish	12/28/2016 6:00:00 PM
szDriverDateLocalized	12/28/2016 18:00:00
szDriverLanguageEnglish	English
szDriverLanguageLocalized	English
szDriverModelEnglish	WDDM 2.1
szDriverModelLocalized	WDDM 2.1
szDriverName	C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvd3dumx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvwgf2umx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvwgf2umx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvwgf2umx.dll
szDriverNodeStrongName	oem30.inf:0f066de3ad0bda5c:Section084:21.21.13.7653:pci\ven_10de&dev_13c2
szDriverSignDate	Unknown
szDriverVersion	21.21.0013.7653
szKeyDeviceID	Enum\PCI\VEN_10DE&DEV_13C2&SUBSYS_29743842&REV_A1
szKeyDeviceKey	\Registry\Machine\System\CurrentControlSet\Control\Video\{84439A39-1DFF-45D5-B889-01CC778BE1B4}\0002
szManufacturer	NVIDIA
szMiniVdd	unknown
szMiniVddDateEnglish	Unknown
szMiniVddDateLocalized	unknown
szMonitorMaxRes	Unknown
szMonitorName	Generic PnP Monitor
szNotesEnglish	No problems found.
szNotesLocalized	No problems found.
szOverlayEnglish	Supported
szRankOfInstalledDriver	00D12001
szRegHelpText	Unknown
szRevision	Unknown
szRevisionId	0x00A1
szSubSysId	0x29743842
szTestResultD3D7English	Not run
szTestResultD3D7Localized	Not run
szTestResultD3D8English	Not run
szTestResultD3D8Localized	Not run
szTestResultD3D9English	Not run
szTestResultD3D9Localized	Not run
szTestResultDDEnglish	Not run
szTestResultDDLocalized	Not run
szVdd	unknown
szVendorId	0x10DE
Log Messages
[18520:12172:0215/085553.247:ERROR:mf_helpers.cc(12)] : Error in dxva_video_decode_accelerator_win.cc on line 1449
[18520:12172:0215/085553.247:ERROR:mf_helpers.cc(12)] : Error in dxva_video_decode_accelerator_win.cc on line 619
[18520:12172:0215/085553.257:ERROR:gpu_video_decode_accelerator.cc(373)] : HW video decode not available for profile 12
[18520:12172:0215/092636.386:ERROR:mf_helpers.cc(12)] : Error in dxva_video_decode_accelerator_win.cc on line 1449
[18520:12172:0215/092636.386:ERROR:mf_helpers.cc(12)] : Error in dxva_video_decode_accelerator_win.cc on line 619
[18520:12172:0215/092636.395:ERROR:gpu_video_decode_accelerator.cc(373)] : HW video decode not available for profile 12
[18520:12172:0215/092717.543:ERROR:mf_helpers.cc(12)] : Error in dxva_video_decode_accelerator_win.cc on line 1449
[18520:12172:0215/092717.543:ERROR:mf_helpers.cc(12)] : Error in dxva_video_decode_accelerator_win.cc on line 619
[18520:12172:0215/092717.551:ERROR:gpu_video_decode_accelerator.cc(373)] : HW video decode not available for profile 12
[18520:12172:0215/092833.971:ERROR:mf_helpers.cc(12)] : Error in dxva_video_decode_accelerator_win.cc on line 1449
[18520:12172:0215/092833.971:ERROR:mf_helpers.cc(12)] : Error in dxva_video_decode_accelerator_win.cc on line 619
[18520:12172:0215/092833.980:ERROR:gpu_video_decode_accelerator.cc(373)] : HW video decode not available for profile 12
[18520:12172:0215/130130.845:ERROR:mf_helpers.cc(12)] : Error in dxva_video_decode_accelerator_win.cc on line 1421
[18520:12172:0215/130130.845:ERROR:mf_helpers.cc(12)] : Error in dxva_video_decode_accelerator_win.cc on line 619
[18520:12172:0215/130130.846:ERROR:gpu_video_decode_accelerator.cc(373)] : HW video decode not available for profile 11
[18520:12172:0215/151040.534:ERROR:mf_helpers.cc(12)] : Error in dxva_video_decode_accelerator_win.cc on line 1449
[18520:12172:0215/151040.534:ERROR:mf_helpers.cc(12)] : Error in dxva_video_decode_accelerator_win.cc on line 619
[18520:12172:0215/151040.544:ERROR:gpu_video_decode_accelerator.cc(373)] : HW video decode not available for profile 12
[18520:12172:0215/151138.859:ERROR:mf_helpers.cc(12)] : Error in dxva_video_decode_accelerator_win.cc on line 1449
[18520:12172:0215/151138.859:ERROR:mf_helpers.cc(12)] : Error in dxva_video_decode_accelerator_win.cc on line 619
[18520:12172:0215/151138.871:ERROR:gpu_video_decode_accelerator.cc(373)] : HW video decode not available for profile 12
[18520:12172:0215/151723.648:ERROR:mf_helpers.cc(12)] : Error in dxva_video_decode_accelerator_win.cc on line 1449
[18520:12172:0215/151723.648:ERROR:mf_helpers.cc(12)] : Error in dxva_video_decode_accelerator_win.cc on line 619
[18520:12172:0215/151723.657:ERROR:gpu_video_decode_accelerator.cc(373)] : HW video decode not available for profile 12
[18520:12172:0215/152334.058:ERROR:mf_helpers.cc(12)] : Error in dxva_video_decode_accelerator_win.cc on line 1449
[18520:12172:0215/152334.058:ERROR:mf_helpers.cc(12)] : Error in dxva_video_decode_accelerator_win.cc on line 619
[18520:12172:0215/152334.066:ERROR:gpu_video_decode_accelerator.cc(373)] : HW video decode not available for profile 12
GpuProcessHostUIShim: The GPU process exited normally. Everything is okay.

Works in Firefox, Safari, and Edge. (Latest versions)

 
Cc: hubbe@chromium.org
Components: -Internals>Media Internals>Network Internals>Media>Network

Comment 2 by hubbe@chromium.org, Feb 16 2017

Cc: -hubbe@chromium.org
Owner: hubbe@chromium.org
Status: WontFix (was: Unconfirmed)
This is a server-side problem.
The file is presented to chrome with an etag.
We make a request to the server with an if-match header using the same etag and the server says it does not match.

Earlier versions of chrome used an if-range header rather than an if-match header, but the result is basically the same.

You can either make sure that the server doesn't respond with an etag at all, or make sure that the etags match on secondary requests.

Comment 3 by jor...@hofker.org, Feb 16 2017

Thanks hubbe -- did that change occur in 56?

I installed Canary (58) to compare and the video file loads and plays back as expected. I see the If-Match on Canary and the response ETag matches in each case (this occurs on each request after the initial).
Request:
If-Match:"5de2c2803624fabbb074da43367d4107"

Response:
ETag:"5de2c2803624fabbb074da43367d4107"


In Stable, the first request for content has 
Range:bytes=0-

but no If-Match header set. 

The second request for content has both:
Range:bytes=3932160-
If-Match:"5de2c2803624fabbb074da43367d4107"

I'm glad that this appears to be fixed in Canary, but am hesitant to start making server-side changes when it worked previously, stopped working, and works in future versions.

Comment 4 by hubbe@chromium.org, Feb 16 2017

Weird, I went to go try this again, and now I'm seeing something different.
Not a 412 response code, but "FFmpegDemuxer: skipping invalid or unsupported video track". (go to chrome://media-internals) A recent build of chrome does not generate this error message. This problem doesn't match the description of this bug at all, so maybe it would be best to open a new bug for this problem.

Comment 5 by jor...@hofker.org, Feb 17 2017

Is there a way to edit this ticket with that information and re-categorize it? All of the data, expectations, and repro steps remain the same (plus the additional context in these comments).

We initially thought this was an issue with our Cloudfront setup and had an AWS support engineer looking at it, too. He was able to reproduce the issue simply:

>I have taken an mp4 video of mine and have uploaded it to my S3 bucket and have set the same metadata as your object: content-type video/mp4.
I see that when I access it directly I see the exact same issue where I get the error: FFmpegDemuxer: no supported streams

Comment 6 by hubbe@chromium.org, Feb 17 2017

Cc: dalecur...@chromium.org
Components: -Internals>Network -Internals>Media>Network Internals>Media>FFmpeg
Labels: OS-Linux
Owner: ----
Status: Untriaged (was: WontFix)
Summary: Error loading video clip in Chrome 56 - ffmpeg demuxer, no supported streams (was: Error loading video clip in Chrome 56 - HTTP 412)
I'll have a go at updating the ticket.

Comment 7 by jor...@hofker.org, Feb 17 2017

Thank you!
Status: WontFix (was: Untriaged)
I don't see this issue repro anymore on chrome 58.0.3018.3 build.

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