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Issue metadata

Status: WontFix
Owner: ----
Closed: Feb 2017
Cc:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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Memory leak and crash when I'm trying to click «Download as PDF» in Google Docs

Reported by michel.b...@gmail.com, Feb 15 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3004.3 Safari/537.36

Steps to reproduce the problem:
1. Open any Google Docs Text Document
2. Type something
3. Try to click «Download as PDF».

What is the expected behavior?
Download the PDF file

What went wrong?
Chrome freezes, then Windows claims that there is no enough memory. In task bar, one of Chrome's processes takes up to 4.5 Gb RAM. Chrome generates dump and crashes.

Crashed report ID: N/A

How much crashed? Whole browser

Is it a problem with a plugin? No 

Did this work before? Yes 57

Chrome version: 58.0.3004.3  Channel: dev
OS Version: 10.0
Flash Version: Shockwave Flash 25.0 r0

Google Chrome	58.0.3004.3 (Official Build) dev (64-bit)
Revision	748a9b8eaae6a2a2d9870544166f8adf670b7a80-refs/branch-heads/3004@{#4}
OS	Windows
JavaScript	V8 5.8.110
Flash	25.0.0.104 C:\Users\User\AppData\Local\Google\Chrome\User Data\PepperFlash\25.0.0.104\pepflashplayer.dll
User Agent	Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3004.3 Safari/537.36
Command Line	"C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --flag-switches-begin --google-profile-info --secondary-ui-md --enable-features=UsePasswordSeparatedSigninFlow --flag-switches-end
Executable Path	C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Profile Path	C:\Users\User\AppData\Local\Google\Chrome\User Data\Profile 1



 
9C1.tmp
36.4 KB Download
A743.tmp
36.4 KB Download
FAD6.tmp
36.4 KB Download

Comment 1 by ajha@chromium.org, Feb 20 2017

Labels: Needs-Triage-M58 Needs-Bisect
Cc: sureshkumari@chromium.org
Labels: Needs-Feedback
Unable to reproduce the issue on Windows-10, Windows-7,Mac-10.12.2 and Linux Ubuntu-14.04 using chrome stable version 56.0.2924.87 and canary 58.0.3017.0 and reported version 58.0.3004.3 with the steps mentioned in comment#0.

Reporter@ Could you please check the issue in a clean profile without any apps/extensions and please let us know your observations if the issue still persists.

Thanks..

I tried to reproduce again on 58.0.3013.3 and currently no result, but previously I had a stable reproduction, Chrome even generated 3 dumps, which are attached to the original post.

I'll update this thread if I'll face the problem again.
Status: WontFix (was: Unconfirmed)
As per comment#3, changing the status to 'Wontfix'.
Please feel free to log a new defect if the issue occurs again.
Thank you!!

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