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Click "Save as image" and Chrome closes the browser.
Reported by
ludovic...@gmail.com,
Feb 15 2017
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Safari/537.36 Steps to reproduce the problem: 1. Right any image on the internet 2.757167 3. What is the expected behavior? Chrome closes or crashes once you click save as image via context menu What went wrong? Not sure. But I tried all tutorials via this problem. I tried the google clean up tool, I tried google canary, google beta, and the stable version. I tried different profiles, resets of settings. everything. reset hardware accelewration - everythng. Crashed report ID: No, not on the days it happen. How much crashed? Whole browser Is it a problem with a plugin? No Did this work before? Yes idk Chrome version: 56.0.2924.87 Channel: stable OS Version: 10.0 Flash Version: Shockwave Flash 24.0 r0 People are reporting in forum, im suprised nobody can resolve issue via forum. https://productforums.google.com/forum/#!msg/chrome/Ne1DOMymiQQ/J2Lbl6waCAAJ https://productforums.google.com/forum/#!topic/chrome/0JZC51Igv8Q I believe I had the same experience. and when i first uninstalled google canary or something, and uninstall some extensions, it worked for like one day, and then it happened again with google beta still installed. in never had the stable version installed until now. still doesnt work with the beta now uninstalled.
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Feb 15 2017
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Feb 16 2017
Tested on windows 7 , 10 using chrome stable M56 #56.0.2924.87 and issue is not reproduced followed steps given in comment #1. Attached screencast for reference. @ludovick12-- Could you please check attached screencast and confirm us if we had missed out any steps in reproducing the issue . Also please try with fresh chrome profile without any extensions and flags and if you can still reproduce the issue , write us with your observations and crash id from chrome://crashes. Thanks!
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Feb 17 2017
Could you follow the instructions at https://www.chromium.org/for-testers/bug-reporting-guidelines/reporting-crash-bug and get us a crash ID?
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Feb 18 2017
I notice the problem the explorer. Save as image work on all other browser but google chrome... But I notice opening up the dialogue using a some desktop app close the app as well. So i suspect it had more to do with the explorer/dialogue from windows 10 than chrome. So i made an attempt to clean my computer, etc...long story short ccleaner fried my pc. So i started using my laptop which hardly ever use and notice the chrome symtop experienced on my pc. It's weird. all other browsers work. but chrome and apps. Now I remember the app. it was adobe illustrator. every time i try to import or open a file, adobe illustrator closes instantly. same for chrome. do you still want me to take a look at my crash -- if so, it only be done on my laptop because my pc is done for.
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Feb 20 2017
By comparing the stack trace of the provided report ID issue looks similar to bug 456263, Hence merging in to it. Feel free to undupe if it's a different issue. Thanks! |
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Comment 1 by ludovic...@gmail.com
, Feb 15 2017