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Issue 691671 link

Starred by 2 users

Issue metadata

Status: Fixed
Owner:
Closed: Apr 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Feature



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Add policy template to set print dialog default to system

Reported by dkuij...@rallsr2.k12.mo.us, Feb 13 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:51.0) Gecko/20100101 Firefox/51.0

Steps to reproduce the problem:
There's currently no option to alter the google print dialog to the system print dialog through Windows Group Policy administrative template.

The only options are through altering the desktop shortcut by appending "--args --disable-print-preview", or through Google GSUITE Chrome Management user settings.

The second option requires the user to be logged in to a Chrome profile using their GSUITE credentials.

What is the expected behavior?
1. Set Google print preview to disabled per GPO.
2. Google print dialog/preview is not displayed for print preview.

What went wrong?
1. User runs report which generates a pdf file.
2. User clicks 'print' icon.
3. Google Print preview appears.
4. User clicks 'print' button.
5. Printer rejects print job.

Did this work before? N/A 

Chrome version: 56.0.2924.87  Channel: stable
OS Version: 10.0
Flash Version:

 

Comment 1 by ajha@chromium.org, Feb 14 2017

Labels: Needs-Triage-M56
Labels: -Type-Bug -Needs-Triage-M56 Hotlist-Enterprise Type-Feature
Thanks for the report. Tagging as Feature request.
Cc: georgesak@chromium.org blumberg@chromium.org pastarmovj@chromium.org
Owner: jawag@chromium.org
Assigning to cloud print PM for an update on this.
Labels: M-58
Status: Untriaged (was: Unconfirmed)
Marking it as Untriaged as it is a feature request
I believe the root problem seems to stem primarily from the Chrome browser  print preview/dialog not adhering to default shared printer driver settings.

In my case, most users are not allowed to print color to centralized copiers and the default driver settings are set to grayscale/b&w only. Any source documents with color are automatically be converted to allow printing.

Conversely, print jobs of source documents with any color sent with Google Chrome using the chrome print preview get rejected at the copier as they are processed as a color print job.

Disabling the google print dialog and using system dialog in Chrome does not exhibit this problem, thus the desire to disable the preview/dialog. As I've several hundreds of AD domain joined Windows machines with Chrome deployed, the preferred method would be through AD Google Chrome Group Policy Template, but the current collection does not offer a way to disable this feature.

Google Cloud Chrome settings do have the option, and works as intended, but only for users signed into their Google Domain profile in the browser to pull the settings. The majority of users do not sign in.

The only remaining way to disable the print preview, is through editing all local Chrome shortcuts. This requires too much manual intervention to be a sustainable alternative for my environment.
Cc: ligim...@chromium.org
Status: Assigned (was: Untriaged)

Comment 7 by jawag@chromium.org, Feb 16 2017

We're indeed considering adding a policy to enable administrators to set the system print dialogue as the default, but no definitive timelines for this as of now.
Cc: -georgesak@chromium.org jawag@chromium.org
Owner: georgesak@chromium.org
Assigning this to myself, I'll work on adding that policy soon.
So it looks like we already have a DisablePrintPreview policy that got deprecated (see 374321).

Since the functionality is still there, as well as command line option (disable-print-preview), all that's needed here is to un-deprecate the existing policy.

Am I missing something?
Components: Internals>Printing
dkuijper: Can you tell us how the B&W color setting policy gets applied to printing with the system dialog?

We can certainly put back the DisablePrintPreview policy, but it sounds like what we are really missing is a policy to control the color setting in print preview.
Project Member

Comment 11 by bugdroid1@chromium.org, Mar 21 2017

The following revision refers to this bug:
  https://chromium.googlesource.com/chromium/src.git/+/cc65a6c44dc84e130f0d3f01e41d92afc93fb229

commit cc65a6c44dc84e130f0d3f01e41d92afc93fb229
Author: georgesak <georgesak@chromium.org>
Date: Tue Mar 21 16:48:00 2017

Un-deprecated DisablePrintPreview policy.

See  crbug.com/374321  for history on why DisablePrintPreview was disabled. The functionality as well as the command line where never removed.

This CL reinstates that policy, as it's a demand from enterprise users.

BUG= 691671 , 374321 

Review-Url: https://codereview.chromium.org/2724073002
Cr-Commit-Position: refs/heads/master@{#458438}

[modify] https://crrev.com/cc65a6c44dc84e130f0d3f01e41d92afc93fb229/components/policy/resources/policy_templates.json

Status: Fixed (was: Assigned)
Marking this as fixed.

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