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Issue 691439 link

Starred by 2 users

Issue metadata

Status: Unconfirmed
Owner: ----
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Closing the browser logs-out the user and removes extensions

Reported by 1000g...@gmail.com, Feb 13 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Safari/537.36

Steps to reproduce the problem:
1. Close the browser with 'X'
2. Start it again and user is not logged in
3. There are no extensions until the user logs in again

What is the expected behavior?

What went wrong?
Missing extensions until the user logs in again

WebStore page: 

Did this work before? N/A 

Chrome version: 56.0.2924.87  Channel: stable
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version: 

I think I already reported that issue through the 'Report an issue ... and seems it's not

64bit Chrome stable

 
Labels: Needs-Triage-M56
Cc: rbasuvula@chromium.org
Labels: Needs-Feedback
Tested in chrome # 56.0.2924.87 and Canary #58.0.3013.0 on win 7 and not able to reproduce the issue.Please find the screen shots for your reference.
Steps followed:
1.Added multiple extensions user logged in stage.
2.Close the browser with x
3.Again launched the chrome with out login observed the extensions.

@1000gbps: Could you please let me know if i have missed anything and if possible, provide us with a extensions URL of the issue which would help us to triage the issue further.

Thanks in Advance.
691439.png
191 KB View Download

Comment 3 by 1000g...@gmail.com, Feb 15 2017

Ok, trying again - 14 tabs opened, same extensions (ABP, uOrigin, Ghostery, FBPurity)

Comment 4 by 1000g...@gmail.com, Feb 15 2017

Nope, again not saved on the same version is 56.0.2924.87 (64-bit). This time and the tabs were not restored
Project Member

Comment 5 by sheriffbot@chromium.org, Feb 23 2017

Labels: -Needs-Feedback Needs-Review
Owner: rbasuvula@chromium.org
Thank you for providing more feedback. Adding requester "rbasuvula@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 6 by 1000g...@gmail.com, Feb 26 2017

The issue is still here, I'm logged out after restart - now only with two active tabs, same extensions, same version
Labels: -Needs-Review Needs-Feedback
Owner: ----
Tested in chrome # 56.0.2924.87 and Canary #58.0.3027.0 on win 7 and not able to reproduce the issue.Please find the screen shots for your reference.

@1000gbps: Could you please let me know if i have missed anything and if possible, Please check in latest canary build provide us with observation of the issue which would help us to triage the issue further.

Thanks in Advance.
691439.png
135 KB View Download

Comment 8 by 1000g...@gmail.com, Mar 6 2017

The issue is still here - same extensions (ABP, uOrigin, Ghostery, FBPurity), 2 wikipedia tabs opened

Google Chrome	56.0.2924.87 (Official Build) (64-bit)
Revision	0e9a9a6f3676ae439b78cd9b3f62b4193c3ac7d5-refs/branch-heads/2924@{#895}
OS	Windows 
JavaScript	V8 5.6.326.50
Flash	24.0.0.221 C:\Users\mobileshit\AppData\Local\Google\Chrome\User Data\PepperFlash\24.0.0.221\pepflashplayer.dll
Project Member

Comment 9 by sheriffbot@chromium.org, Mar 6 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "rbasuvula@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cc: krajshree@chromium.org
Labels: Needs-Feedback
Unable to reproduce the issue on Win-10 using chrome reported version #56.0.2924.87 and latest canary #59.0.3032.0.

Attached a screen cast for reference.

Following are the steps followed to reproduce the issue.
------------
1. Opened chrome browser and signed into a test account.
2. Added all 4 extensions i.e ABP, uOrigin, Ghostery, FBPurity to chrome.
3. Also opened 2 wikipedia tabs.
4. Closed the browser by clicking the "x" button.
5. Opened the browser and observed that it retained all the extensions and the user also did not log out.

1000gbps@ - Could you please check this issue on latest canary #59.0.3032.0 by creating a new profile without any apps and extensions and please let us know if the issue still persist or not.

Thanks...!!
691439.mp4
2.3 MB View Download
No improvement after updating to stable-57.0.2987.98 (64-bit) :(
Well, I already got used to manually login, this thingy arrised when I noticed >1.5GB memory was eaten by the browser and somewhat small sluggish pc performance, and this is fixable only with restarting it ...

Project Member

Comment 12 by sheriffbot@chromium.org, Mar 9 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "krajshree@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: Needs-Feedback
1000gbps@: Thank you for your continuous update on this thread, would you mind Uninstall and re-install Chrome freshly if it would fix it.
Before Re-Installing please delete the complete google folder from below path. 
C:\Users\mobileshit\AppData\Local\

Comment 14 by 1000g...@gmail.com, Mar 12 2017

Same ... Uninstalled, deleted google folder in \Local\, installed again and the issue is still here

Btw I was blocked from deleting manually npGoogleUpdate3.dll file in C:\Users\mobileshit\AppData\Local\Google\Update\1.3.32.7 even that not a single google related process was started
Project Member

Comment 15 by sheriffbot@chromium.org, Mar 12 2017

Cc: durga.behera@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "durga.behera@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Could anyone from Platform>Extensions please have a look into this issue.

Thanks...!!
Update - issue is still here in version 57.0.2987.133 (64-bit)
Labels: Needs-triage

Comment 19 by 1000g...@gmail.com, Aug 27 2017

Update - my problem is still here in version 60.0.3112.113 (Official Build) 64bit


Comment 20 by 1000g...@gmail.com, Oct 23 2017

Update - my problem is still here in version 62.0.3202.62 (Official Build) (64-bit), same OS (Windows 7 Ultimate 64bit)

This time after the last update my last opened tabs were not reopened while before that I must click on 'Recently Opened ... '. Now they are not saved/remembered. Think we are in the same situation where a lot of Firefox versions used by me have the same problem
Cc: hdodda@chromium.org
Labels: Needs-Milestone
We are still unable to reproduce the issue on windows 10 & 7 using chrome M62 #62.0.3202.62 .

@Requesting someone from Platform>extensions team to look into this.

Thanks!

Comment 22 Deleted

Comment 23 by 1000g...@gmail.com, Oct 28 2017

Seems version 62.0.3202.75 (Official Build) (64-bit) remembers opened tabs in the "Recently Opened ..." but the main issue with user login state is still here
Unable to reproduce the issue on Win-7 and Win-10 using chrome latest stable #62.0.3202.75 and latest canary #64.0.3253.0.

Attached a screen cast for reference.

Following are the steps followed to reproduce the issue.
------------
1. Opened chrome browser and signed into a test account.
2. Added few extensions
3. Closed the browser by clicking the "x" button.
4. Opened the browser and observed that it retained all the extensions and the user also did not log out.

Could anyone from Platform>Extensions team please have a look into the issue.

Thanks...!!
691439.webm
7.2 MB View Download
Cc: vamshi.kommuri@chromium.org
Labels: TE-NeedsTriageHelp
As this issue is not able to be reproduced from TE end, hence adding label TE-NeedsTriageHelp and requesting someone from platform>Extensions team to have a look into this and help in further triaging it.

Thanks!

Comment 26 by 1000g...@gmail.com, Mar 16 2018

The issue is still here with version 65.0.3325.162 (Official Build) (64-bit)

Comment 27 by 1000g...@gmail.com, May 25 2018

The issue is still here with version 66.0.3359.181 (Official Build) (64-bit), same extensions. This time test was on freshly installed Windows 7 x64
There's a movement with this issue - on my second machine when I click the user button at the top right corner and choose (one and only) account the browser notifies about that my session will be synced to the account. Version on the both machines is 68.0.3440.106 (Official Build) (64-bit)
The issue is still here with version 69.0.3497.81 (Official Build) (64-bit)
On version 69.0.3497.100 (Official Build) (64-bit) after closing the browser and restarting the machine due to OS updates, the user was logged automatically without additional actions

Please, do not close this issue so I can update the status after the next major Chrome update

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