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ChromeOS locking up and Chrome eventually crashing, several times a day |
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Issue descriptionChrome Version: 57.0.2987.32 dev OS: ChromeOS (Minnie) What steps will reproduce the problem? (1) Use ChromeOS for a while. I have a dozen tabs open, and use Chrome Remote Desktop a fair bit, though I wasn't using it at the time of this latest hang. (2) When ChromeOS stops responding, leave it for a minute or so. What is the expected result? Expect that ChromeOS does not lock up several times a day. What happens instead? It locks up several times a day. Each lock-up is apparently a Chrome hang, not an OS issue, since eventually Chrome re-loads and the user is usually offered the option of Restoring their session. Crash reports e6b4ed4f80000000 and 4b0ae7d580000000 correspond to this; unfortunately crash reports from this device are once again missing symbols :( Tentatively tagging as a GPU issue, since this matches the behaviour we'd expect if the GPU watchdog kicked in, I think.
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Feb 13 2017
danakj: Can you help triage this? Seems a pretty serious regression, and I cluelessly assert GPU hang/watchdog as the prime suspect. :P
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Feb 13 2017
can you please manually unwind the stack here? It seems crash reports from ARM boards are busted again.
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Feb 13 2017
Gpu watchdog crashes the gpu process not the browser, so it wouldn't require you to log in again.
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Feb 13 2017
It looks like there is no code identifier, debug file name and debug identifier for thr chrome module: module[0] MDRawModule base_of_image = 0x30c73000 size_of_image = 0x505a000 checksum = 0x0 time_date_stamp = 0x0 1970-01-01 00:00:00 module_name_rva = 0x5e420 version_info.signature = 0x0 version_info.struct_version = 0x0 version_info.file_version = 0x0:0x0 version_info.product_version = 0x0:0x0 version_info.file_flags_mask = 0x0 version_info.file_flags = 0x0 version_info.file_os = 0x0 version_info.file_type = 0x0 version_info.file_subtype = 0x0 version_info.file_date = 0x0:0x0 cv_record.data_size = 0 cv_record.rva = 0x0 misc_record.data_size = 0 misc_record.rva = 0x0 (code_file) = "/opt/google/chrome/chrome" (code_identifier) = "id" (cv_record) = (null) (misc_record) = (null) (debug_file) = "" (debug_identifier) = "" (version) = ""
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Feb 13 2017
> Chrome re-loads and the user is usually offered the option of Restoring their session That sounds like a browser process crash.
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Feb 13 2017
Re #5: I've filed issue 691797 for the symbols regression. Re #6: Thanks Dana; sorry, I thought that the watchdog might be terminating the browser process to get things un-stuck in some situation - my mistake.
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Feb 14 2017
Is this observed on the latest 9202.18.0 Beta build?
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Feb 14 2017
Re #8: I only have Dev and Canary channel devices right now. I'm only observing the issue on Minnie (ARM). A colleague was seeing a hang/crash with a Pixel (v1) but they were running Stable, so not sure whether it's the same issue.
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Feb 15 2017
After following and tweaking instructions from https://www.chromium.org/chromium-os/packages/crash-reporting/debugging-a-minidump; the best I can seem to come up with is a raw dump of function names on the stack. Even after converting the minidump back to the core file, I am not able to get a reliable backtrace. Going by symbols on the stack, this is what we get, _ZN4base5debug13BreakDebuggerEv+18 _ZN7logging10LogMessageD2Ev+444 _ZN7leveldb5Block4IterD0Ev _ZN5blink15FloatingObjects6removeEPNS_14FloatingObjectE+840 _ZN7leveldb6StatusC2ENS0_4CodeERKNS_5SliceES4_+166 _ZN8tcmalloc11ThreadCache10DeallocateEPvj+88 _ZN7leveldb7Version3GetERKNS_11ReadOptionsERKNS_9LookupKeyEPSsPNS0_8GetStatsE+488 _ZN7leveldbL9SaveValueEPvRKNS_5SliceES3_ _ZN7leveldbL11NewestFirstEPNS_12FileMetaDataES1_ _ZN4base8internal8LockImpl4LockEv+54 _ZN7leveldb6DBImpl3GetERKNS_11ReadOptionsERKNS_5SliceEPSs+220 _ZN12_GLOBAL__N_19do_mallocEj+160 _ZN8tcmalloc11ThreadCache10DeallocateEPvj+88 _ZN7logging10LogMessage4InitEPKci+268 _ZN4base12_GLOBAL__N_114OnNoMemorySizeEj.constprop.4+92 _ZN4base12_GLOBAL__N_110OnNoMemoryEv _ZN7leveldb9ReadBlockEPNS_16RandomAccessFileERKNS_11ReadOptionsERKNS_11BlockHandleEPNS_13BlockContentsE+564 _ZN7leveldb5Table11BlockReaderEPvRKNS_11ReadOptionsERKNS_5SliceE+378 _ZNK7content15LevelDBDatabase17ComparatorAdapter7CompareERKN7leveldb5SliceES5_ _ZNK7leveldb5Block4Iter5valueEv _ZN7leveldb12_GLOBAL__N_116TwoLevelIterator13InitDataBlockEv+130 _ZN7leveldb12_GLOBAL__N_116TwoLevelIterator4SeekERKNS_5SliceE+42 _ZN7leveldb15IteratorWrapper4SeekERKNS_5SliceE+20 _ZN7leveldb12_GLOBAL__N_115MergingIterator4SeekERKNS_5SliceE+42 _ZN7leveldb12_GLOBAL__N_115MergingIterator4SeekERKNS_5SliceE _ZN7leveldb12_GLOBAL__N_16DBIter4SeekERKNS_5SliceE+118 _ZN7content19LevelDBIteratorImpl4SeekERKN4base16BasicStringPieceISsEE+54 _ZN7content18LevelDBTransaction19TransactionIterator4SeekERKN4base16BasicStringPieceISsEE+58 _ZN7content21IndexedDBBackingStore6Cursor9FirstSeekEPN7leveldb6StatusE+110 _ZN7content21IndexedDBBackingStore21OpenObjectStoreCursorEPNS0_11TransactionExxRKNS_17IndexedDBKeyRangeEN5blink21WebIDBCursorDirectionEPN7leveldb6StatusE+332 _ZN7content17BrowserThreadImpl14PostTaskHelperENS_13BrowserThread2IDERKN15tracked_objects8LocationERKN4base8CallbackIFvvELNS7_8internal8CopyModeE1ELNSA_10RepeatModeE1EEENS7_9TimeDeltaEb+118 _ZN7content17BrowserThreadImpl10InitializeEv+36 _ZN7content17IndexedDBDatabase19OpenCursorOperationESt10unique_ptrINS0_25OpenCursorOperationParamsESt14default_deleteIS2_EEPNS_20IndexedDBTransactionE+312 _ZN7content12IndexedDBKeyD2Ev+38 _ZN4base8internal7InvokerINS0_9BindStateIMN7content17IndexedDBDatabaseEFN7leveldb6StatusESt10unique_ptrINS4_25OpenCursorOperationParamsESt14default_deleteIS8_EEPNS3_20IndexedDBTransactionEEJ13scoped_refptrIS4_ENS0_13PassedWrapperISB_EEEEEFS6_SD_EE3RunEPNS0_13BindStateBaseEOSD_+84 _ZN4base8internal7InvokerINS0_9BindStateIMN7content17IndexedDBDatabaseEFN7leveldb6StatusESt10unique_ptrINS4_25OpenCursorOperationParamsESt14default_deleteIS8_EEPNS3_20IndexedDBTransactionEEJ13scoped_refptrIS4_ENS0_13PassedWrapperISB_EEEEEFS6_SD_EE3RunEPNS0_13BindStateBaseEOSD_ _ZN7content20IndexedDBTransaction16ProcessTaskQueueEv+172 _ZNK4base9TimeDelta14InMillisecondsEv+36 _ZN3exo7wayland12_GLOBAL__N_117NowInMillisecondsEv+44 _ZN4base5debug13TaskAnnotator7RunTaskEPKcPNS_11PendingTaskE+184 _ZN8tcmalloc11ThreadCache21FetchFromCentralCacheEjj+256 _ZN7content20IndexedDBTransaction17RunTasksIfStartedEv+98 _ZN4base11MessageLoop6DoWorkEv+980 _ZN7content20IndexedDBTransaction17RunTasksIfStartedEv+98 _ZN4base13WaitableEvent14TimedWaitUntilERKNS_9TimeTicksE+320 _ZN7content20IndexedDBTransaction16ProcessTaskQueueEv+378 _ZN7content20IndexedDBTransaction16ProcessTaskQueueEv+378 _ZN7content20IndexedDBTransaction17RunTasksIfStartedEv+98 _ZN4base18MessagePumpDefault3RunEPNS_11MessagePump8DelegateE+32 _ZN4base7RunLoop3RunEv+78 _ZN4base6Thread10ThreadMainEv+180 _ZN4base12_GLOBAL__N_110ThreadFuncEPv+66 _ZN4base12_GLOBAL__N_110ThreadFuncEPv It does look like we start correctly, with the base thread and message loop functions. *If*, which is a big if, this stack is kinda accurate, it looks like that this is a problem with level6 db. The calls that lead up the the crash are (trying to clean them up), base::debug::BreakDebuggerEv+ logging::LogMessageD Ev+ leveldb::Block IterD Ev blink::FloatingObjects removeEPNS_ FloatingObjectE+ leveldb::StatusC ENS _ CodeERKNS_ SliceES _+ tcmalloc::ThreadCache DeallocateEPvj+ leveldb::Version GetERKNS_ ReadOptionsERKNS_ LookupKeyEPSsPNS _ GetStatsE+ leveldbL::SaveValueEPvRKNS_ SliceES _ leveldbL::NewestFirstEPNS_ FileMetaDataES _ base::internal LockImpl LockEv+ leveldb::DBImpl GetERKNS_ ReadOptionsERKNS_ SliceEPSs+ do_mallocEj+ tcmalloc::ThreadCache DeallocateEPvj+ logging::LogMessage InitEPKci+ base::OnNoMemorySizeEj.constprop. + base::OnNoMemoryEv leveldb ReadBlockEPNS_ RandomAccessFileERKNS_ ReadOptionsERKNS_ BlockHandleEPNS_ BlockContentsE+ leveldb Table BlockReaderEPvRKNS_ ReadOptionsERKNS_ SliceE+ _ZNK content::LevelDBDatabase ComparatorAdapter CompareERKN leveldb SliceES _ _ZNK leveldb Block Iter valueEv leveldb::TwoLevelIterator InitDataBlockEv+ leveldb::TwoLevelIterator SeekERKNS_ SliceE+ leveldb::IteratorWrapper SeekERKNS_ SliceE+ leveldb::MergingIterator SeekERKNS_ SliceE+ leveldb::MergingIterator SeekERKNS_ SliceE leveldb::_GLOBAL__N_ DBIter SeekERKNS_ SliceE+ content::LevelDBIteratorImpl SeekERKN base BasicStringPieceISsEE+ content::LevelDBTransaction TransactionIterator SeekERKN base BasicStringPieceISsEE+ content::IndexedDBBackingStore Cursor FirstSeekEPN leveldb StatusE+ content::IndexedDBBackingStore OpenObjectStoreCursorEPNS _ TransactionExxRKNS_ IndexedDBKeyRangeEN blink WebIDBCursorDirectionEPN leveldb StatusE+ content::BrowserThreadImpl PostTaskHelperENS_ BrowserThread IDERKN tracked_objects LocationERKN base CallbackIFvvELNS _ internal CopyModeE ELNSA_ RepeatModeE EEENS _ TimeDeltaEb+ content::BrowserThreadImpl InitializeEv+ Can anyone make sense of this?
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Feb 15 2017
djkurtz@/groeck@ - Is this something you can take a look at? This is currently beta blocking. Moving this to Stable till we confirm this is repro on beta as well.
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Feb 15 2017
#11: Not me. I don't know anything about chrome, and as far as I can see there is no kernel log available (which might tell us if the system is running out of memory or if there is a problem ineracting with the hardware).
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Feb 15 2017
folks, is the the same leveldb problem as issue 690517?
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Feb 16 2017
The stack looks very similar to the manually decoded stack in the partner tracker: https://code.google.com/p/chrome-os-partner/issues/detail?id=62731#c24
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Feb 17 2017
Yeah, we can dupe to 690517
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Feb 25 2017
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Mar 3 2017
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Comment 1 by danaleel...@gmail.com
, Feb 12 2017