Chrome OS lacks capacity to safely disconnect external USB hard drives
Reported by
ethan.y...@gmail.com,
Feb 7 2017
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Issue descriptionChrome Version : 55.0.2883.105 OS Version: 8872.76.0 URLs (if applicable) : https://productforums.google.com/d/msg/chromebook-central/u6kxXlLKsKs/NiQ5EsWFDgAJ What steps will reproduce the problem? 1.Attach external HDD to full desktop OS (i'm using Ubuntu 14.04), assess SMART #192 count 2. Power off, remove and re-attach using correct procedures to confirm that #192 does not increase 3. Attach external HDD to Chromebook, eject and remove; Reattach HDD to full desktop OS and assess SMART 192 count to confirm whether #192 increases What is the expected result? Parameter #192 should never increase upon following OS procedures for disconnecting an external drive. What happens instead of that? Parameter #192 increases by a count of one, indicating some hard drives undergo an emergency shut down and head park procedure instead of a safe planned shut down procedure. Please provide any additional information below. Attach a screenshot if possible. UserAgentString: Mozilla/5.0 (X11; CrOS x86_64 8872.76.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.105 Safari/537.36
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Feb 7 2017
I could reproduce this bug with a Seagate but not with a WD hard drive. I can safely remove any hard drive using gnome-disk-utility, by clicking the "turn over power to external drive" option. This is a bug that can cause potential loss of data.
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Nov 3 2017
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Nov 3 2017
Adding Platform>Apps>FileManager to get this in front of the people responsible for the "eject" button in the Files app.
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Feb 20 2018
<files-triage>
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Feb 28 2018
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Mar 28 2018
We need to review that "Eject" button.
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Mar 28 2018
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Apr 12 2018
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Jul 2
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Jul 2
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Comment 1 by ethan.y...@gmail.com
, Feb 7 2017