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Issue metadata

Status: Assigned
Owner:
OOO until 2019-01-24
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux
Pri: 2
Type: Compat



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i965_dri.so segfaults during GPU process startup

Reported by mli...@gmail.com, Feb 3 2017

Issue description

UserAgent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.76 Safari/537.36

Example URL:

Steps to reproduce the problem:
1. Launch Google Chrome
2. GPU process crashes
3. i965_dri.so segfaults

What is the expected behavior?

What went wrong?
WebGL (and graphics HW acceleration) is still not available in Google Chrome stable 56.0.2924.76 for me. The GPU process crashes multiple times on Chrome start.

chrome://gpu displays the following:

Graphics Feature Status
Canvas: Software only, hardware acceleration unavailable
Flash: Software only, hardware acceleration unavailable
Flash Stage3D: Software only, hardware acceleration unavailable
Flash Stage3D Baseline profile: Software only, hardware acceleration unavailable
Compositing: Software only, hardware acceleration unavailable
Multiple Raster Threads: Unavailable
Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
Rasterization: Software only, hardware acceleration unavailable
Video Decode: Software only, hardware acceleration unavailable
Video Encode: Software only, hardware acceleration unavailable
VPx Video Decode: Software only, hardware acceleration unavailable
WebGL: Unavailable
WebGL2: Unavailable
Driver Bug Workarounds
adjust_src_dst_region_for_blitframebuffer
clear_uniforms_before_first_program_use
count_all_in_varyings_packing
decode_encode_srgb_for_generatemipmap
disable_framebuffer_cmaa
disable_post_sub_buffers_for_onscreen_surfaces
msaa_is_slow
remove_invariant_and_centroid_for_essl3
scalarize_vec_and_mat_constructor_args
Problems Detected
GPU process was unable to boot: GPU access is disabled in chrome://settings.
Disabled Features: all
Clear uniforms before first program use on all platforms: 124764, 349137
Applied Workarounds: clear_uniforms_before_first_program_use
Mesa drivers in Linux handle varyings without static use incorrectly: 333885
Applied Workarounds: count_all_in_varyings_packing
Disable partial swaps on Mesa drivers (detected with GL_RENDERER): 339493
Applied Workarounds: disable_post_sub_buffers_for_onscreen_surfaces
Always rewrite vec/mat constructors to be consistent: 398694
Applied Workarounds: scalarize_vec_and_mat_constructor_args
On Intel GPUs MSAA performance is not acceptable for GPU rasterization: 527565
Applied Workarounds: msaa_is_slow
Timer queries crash on Intel GPUs on Linux: 540543, 576991
Limited enabling of Chromium GL_INTEL_framebuffer_CMAA: 535198
Applied Workarounds: disable_framebuffer_cmaa
Disable partial swaps on Mesa drivers (detected with GL_VERSION): 339493
Applied Workarounds: disable_post_sub_buffers_for_onscreen_surfaces
Decode and encode before generateMipmap for srgb format textures on os except macosx: 634519
Applied Workarounds: decode_encode_srgb_for_generatemipmap
adjust src/dst region if blitting pixels outside read framebuffer on Linux Intel: 664740
Applied Workarounds: adjust_src_dst_region_for_blitframebuffer
Mesa driver GL 3.3 requires invariant and centroid to match between shaders: 639760, 641129
Applied Workarounds: remove_invariant_and_centroid_for_essl3
Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
Disabled Features: native_gpu_memory_buffers
Version Information
Data exported	2/3/2017, 7:32:40 PM
Chrome version	Chrome/56.0.2924.76
Operating system	Linux 4.8.11-desktop-1.mga6
Software rendering list version	0
Driver bug list version	9.24
ANGLE commit id	555009cefe4c
2D graphics backend	Skia/56 bf2d9e02d58ea01f1c239f7e2fc024cba140ccb1
Command Line Args	--force-device-scale-factor=1 --high-dpi-support=1 --flag-switches-begin --enable-canvas-2d-dynamic-rendering-mode-switching --enable-display-list-2d-canvas --enable-experimental-canvas-features --ignore-gpu-blacklist --disable-smooth-scrolling --top-chrome-md=material --flag-switches-end
Driver Information
Initialization time	67
In-process GPU	false
Sandboxed	true
GPU0	VENDOR = 0x8086, DEVICE= 0x0a16
Optimus	false
AMD switchable	false
Driver vendor	Mesa
Driver version	13.0.4
Driver date	
Pixel shader version	3.30
Vertex shader version	3.30
Max. MSAA samples	8
Machine model name	
Machine model version	
GL_VENDOR	Intel Open Source Technology Center
GL_RENDERER	Mesa DRI Intel(R) Haswell Mobile
GL_VERSION	3.3 (Core Profile) Mesa 13.0.4
GL_EXTENSIONS	GL_3DFX_texture_compression_FXT1 GL_AMD_conservative_depth GL_AMD_draw_buffers_blend GL_AMD_performance_monitor GL_AMD_seamless_cubemap_per_texture GL_AMD_shader_trinary_minmax GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_APPLE_object_purgeable GL_ARB_ES2_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_compressed_texture_pixel_storage GL_ARB_compute_shader GL_ARB_conditional_render_inverted GL_ARB_conservative_depth GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_draw_indirect GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_shader GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gpu_shader5 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_occlusion_query2 GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_sprite GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior GL_ARB_robustness GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_atomic_counter_ops GL_ARB_shader_atomic_counters GL_ARB_shader_bit_encoding GL_ARB_shader_clock GL_ARB_shader_draw_parameters GL_ARB_shader_image_load_store GL_ARB_shader_image_size GL_ARB_shader_objects GL_ARB_shader_storage_buffer_object GL_ARB_shader_subroutine GL_ARB_shader_texture_image_samples GL_ARB_shader_texture_lod GL_ARB_shader_viewport_layer_array GL_ARB_shading_language_420pack GL_ARB_shading_language_packing GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_barrier GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map_array GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_binding GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ATI_blend_equation_separate GL_ATI_texture_float GL_EXT_abgr GL_EXT_blend_equation_separate GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_sRGB GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_pixel_buffer_object GL_EXT_polygon_offset_clamp GL_EXT_provoking_vertex GL_EXT_shader_integer_mix GL_EXT_shader_samples_identical GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_texture_shared_exponent GL_EXT_texture_snorm GL_EXT_texture_swizzle GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_IBM_multimode_draw_arrays GL_INTEL_performance_query GL_KHR_blend_equation_advanced GL_KHR_context_flush_control GL_KHR_debug GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_MESA_pack_invert GL_MESA_shader_integer_functions GL_MESA_texture_signed_rgba GL_NV_conditional_render GL_NV_depth_clamp GL_NV_packed_depth_stencil GL_NV_texture_barrier GL_OES_EGL_image GL_OES_read_format GL_S3_s3tc
Disabled Extensions	GL_ARB_timer_query GL_EXT_timer_query
Window system binding vendor	SGI
Window system binding version	1.4
Window system binding extensions	GLX_ARB_create_context GLX_ARB_create_context_profile GLX_ARB_create_context_robustness GLX_ARB_fbconfig_float GLX_ARB_framebuffer_sRGB GLX_ARB_multisample GLX_EXT_create_context_es_profile GLX_EXT_create_context_es2_profile GLX_EXT_fbconfig_packed_float GLX_EXT_framebuffer_sRGB GLX_EXT_import_context GLX_EXT_libglvnd GLX_EXT_texture_from_pixmap GLX_EXT_visual_info GLX_EXT_visual_rating GLX_MESA_copy_sub_buffer GLX_OML_swap_method GLX_SGI_make_current_read GLX_SGI_swap_control GLX_SGIS_multisample GLX_SGIX_fbconfig GLX_SGIX_pbuffer GLX_SGIX_visual_select_group GLX_INTEL_swap_event
Window manager	awesome
Compositing manager	No
Direct rendering	Yes
Reset notification strategy	0x8252
GPU process crash count	3
System visual ID	32
RGBA visual ID	111
Compositor Information
Tile Update Mode	One-copy
Partial Raster	Enabled
GpuMemoryBuffers Status
ATC	Software only
ATCIA	Software only
DXT1	Software only
DXT5	Software only
ETC1	Software only
R_8	Software only
RG_88	Software only
BGR_565	Software only
RGBA_4444	Software only
RGBX_8888	Software only
RGBA_8888	Software only
BGRX_8888	Software only
BGRA_8888	Software only
YVU_420	Software only
YUV_420_BIPLANAR	Software only
UYVY_422	Software only
Log Messages
GpuProcessHostUIShim: The GPU process crashed!
GpuProcessHostUIShim: The GPU process crashed!
GpuProcessHostUIShim: The GPU process crashed!

which is directly related to:
chrome[26448]: segfault at 8d40 ip 00007efc943eec20 sp 00007ffe19d131b0 error 4 in i965_dri.so[7efc9434c000+688000]

There has been a number of related bugs reported before. E.g. https://bugs.chromium.org/p/chromium/issues/detail?id=415681

None of the workarounds (disable DRI3, playing with sandboxing settings) have worked for me for a number of past stable versions up to 56.0.2924.76.

I'm currently using a kernel version 4.8.11 and Mesa 13.0.4. Also there is a libxshmfence 1.2 on my system.

Does it occur on multiple sites: N/A

Is it a problem with a plugin? No 

Did this work before? Yes 

Does this work in other browsers? Yes

Chrome version: 56.0.2924.76  Channel: stable
OS Version: 
Flash Version: Shockwave Flash 24.0 r0

Please let me know if I can provide any additional details.

 

Comment 1 by ajha@chromium.org, Feb 6 2017

Components: Internals>GPU
Labels: Needs-Triage-M56
Cc: jmukthavaram@chromium.org
Labels: Needs-Feedback
Unable to reproduce the issue on Linux Ubuntu 14.04 , Windows 7 & mac 10.12.2 with chrome reported version-56.0.2924.76 , stable-56.0.2924.87 & latest Canary-58.0.3017.0 as per steps mentioned in Comment#0 and not observed any crashes on launch chrome .
Please check the "Use Hardware acceleration available" checkbox in chrome://settings & check the issue.If still issue persists,please let us know the crash ID for further triage.

Please find the attached screencast for reference.
Thank you!!





688459.mp4
4.4 MB View Download

Comment 3 by mli...@gmail.com, Mar 15 2017

I can still reproduce the behavior with Chrome Version 57.0.2987.98 (64-bit). I have Use hardware acceleration when available obviously checked. Interestingly enough there is no crash ID associated with the GpuProcessHostUIShim: The GPU process crashed! crashes (an I have crash reports enabled).
Project Member

Comment 4 by sheriffbot@chromium.org, Mar 15 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "jmukthavaram@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 5 by danakj@chromium.org, Mar 22 2017

Cc: danakj@chromium.org thomasanderson@chromium.org
Labels: GPU-Intel
Owner: kbr@chromium.org
Status: Assigned (was: Unconfirmed)
I'm not sure what we do next in cases like this. Do we blacklist? Try repro on hardware?

Comment 6 by danakj@chromium.org, Mar 22 2017

I also found "Chrome causes segfault in i965_dri.so" https://bugs.launchpad.net/ubuntu/+source/mesa/+bug/1371834

One user confirms this with i915 driver on Lenovo x220.
Another on Toshiba satellite A200.

One user says this started in 38, occurs in 39 and 40. And did not occur in 37.

Another points out that it is kernel version dependent (for Chrome 38+, 37 was fine):
"Ok. Just tested quite a few kernels.
 Chrome 38+ does not segfault when browsing to chrome webshop with the following:
 linux-image-3.16.0-031600-generic
 linux-image-3.16.1-031601-generic
 linux-image-3.16.7-031607-generic
 linux-image-3.17.1-031701-generic
 linux-image-3.18.0-031800rc2-generic
 
 Chrome 38+ segfaults when browsing to chrome webshop with the following:
 linux-image-3.15.10-031510-generic
 linux-image-3.13.0-39-generic
 linux-image-3.13.0-32-generic
 and with every other kernel that I have tested with a version number lower than that."

The ubuntu bug points to  crbug.com/415681 . That bug was WontFix'd with a claim it was not reproducable in M46 (this bug has it in M56).

The ubuntu bug also claims a fix was released in 2015, I assume it means M46 stopped reproducing it. So maybe something regressed?

Comment 7 by danakj@chromium.org, Mar 22 2017

Summary: i965_dri.so segfaults during GPU process startup (was: GpuProcessHostUIShim: The GPU process crashed!)

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