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[Chrome][M55][Android7.0] Keyboard input becomes slow when enabling "Switch Access" service from Accessibility setting
Reported by
seiyon.p...@gmail.com,
Feb 3 2017
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Issue descriptionSteps to reproduce the problem: 1. Go to Settings > Accessibility 2. Enable "Switch Access" service 3. Force stop Chrome 4. Launch Chrome 5. Go to "http://pgr21.com/pb/pb.php?id=freedom&no=69979" 6. Type characters on text window at upper side of page What is the expected behavior? Keyboard input should not be slow. What went wrong? When enabling "Switch Access" service from Accessibility setting, keyboard input becomes slow. Did this work before? N/A Chrome version: 55.0.2883.87 Channel: stable OS Version: 7.0 Flash Version: Shockwave Flash 24.0 r0 According to https://bugs.chromium.org/p/chromium/issues/detail?id=588889, Chrome performance has been improved. But when page have a lot of division, keyboard input gets slow. So it would be great if Chrome performance is improved when "Switch Access" is on. Or it would be also great if Chrome provides notification pop up which is saying "enabling Switch Access can impact on Chrome performance.
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Feb 6 2017
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Feb 6 2017
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Feb 6 2017
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Feb 6 2017
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Feb 6 2017
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Feb 6 2017
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Feb 8 2017
Gentle reminder
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Feb 9 2017
Not able to repro with Chrome stable 55.0.2883.87 and Playstore release '55.0.2883.91' based on Comment 1. Device: Nexus 5X Android version: 7.1.1
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Feb 9 2017
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Feb 9 2017
Could you try this on 7.0 N OS device? And also could you check the reproducible steps in description field? The key point is that page have many node to render. So page with many comment like http://pgr21.com/pb/pb.php?id=freedom&no=69979 is a good example here.
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Feb 9 2017
sure. will re-test on OS 7.0 (LG) with the url mentioned.
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Feb 9 2017
Device: LG V20 Android version: NRD90M(7.0) 1. Enable Switch access service from Accessibility 2. Force quit the app 3. Visit the "http://pgr21.com/pb/pb.php?id=freedom&no=69979" link 4. Type text in the upper right edit field. No issue with keyboard input is being observed. Please provide what device was specifically used for this test case. Thanks.
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Feb 9 2017
I can see this a clear issue on LG G5/NRD90C, using the link "http://pgr21.com/pb/pb.php?id=freedom&no=69979" Will bisect issue.
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Feb 9 2017
I doubt this is new. Enabling any accessibility service slows down Chrome / WebView somewhat.
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Feb 10 2017
It appears that this issue is not 100% repro. Please check the video upload. Device: LGUS992 Android version: 7.0 NRD90C Thanks.
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Feb 10 2017
Please find the video upload at: http://go/chrome-androidlogs1/6/688278
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Feb 10 2017
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Feb 13 2017
It is reproducible on all android devices and reproducible on Nexus device, as well. You can see slow typing and browsing at "google.com" when following steps as below. 1. Go to Settings > Accessibility 2. Enable "Switch Access" service 3. Force stop Chrome 4. Launch Chrome 5. Go to "www.google.com" 6. Search "assistant" and move to "IMAGES" tab to see matched images 7. Type characters for searching (typing is slow)
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Feb 13 2017
Device: Nexus 6/MOB31S Chrome: 55.0.2883.91 Result: Not able to repro based on comment 19 test steps. Please check the screen record at: http://go/chrome-androidlogs1/6/688278
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Feb 14 2017
Using the link "http://pgr21.com/pb/pb.php?id=freedom&no=69979" is the easiest way to reproduce this issue. Could you check it again with "http://pgr21.com/pb/pb.php?id=freedom&no=69979"?
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Feb 14 2017
1. Start Chrome. 2. Enable 'Switch Access' accessibility 3. Visit "http://pgr21.com/pb/pb.php?id=freedom&no=69979" 4. Translate the web page in English. 5. Press in the left most edit field and type text 6. Press in the right most edit field and input text. Text entry is slow at start and then picks up. Is this what you see?
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Feb 15 2017
Yes, that's what I see.
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Feb 17 2017
After enabling "Switch Access" service in Accessibility setting, typing/scrolling get slow. And after installing an flash alert app and enabling its own service in Accessibility setting, it's reproducible as well. It is not that frequent to enable "Switch Access" service but it is quite frequent to enable accessibility service of flash alert apps. For example, here are popular flash alert apps which add their own service to Accessibility for receiving notification. - Package name : com.fantasticdroid.flashalerts (Flash Alerts on Call / Sms) / Service added to Accessibility: Flash Alerts - Package name : net.megawave.flashalerts (Falsh Alerts 2) / Service added to Accessibility:Flash Alerts 2 - Package name : com.flexi.flashblinkalert (Flash Alert on Call) / Service added to Accessibility: Flash Alert on Call App notifications included in"com.fantasticdroid.flashalerts" has users get flash alerts when users receive any Facebook feed if users enable "Flash Alerts 2" service in Accessibility setting. But the problem is that users can't catch the reason of slow Chrome and don't try to disable services. So Chrome performance improvement could be the solution for it.
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Feb 17 2017
User test reveals that enabling accessibility is the root cause of slow Chrome. 168 issues are reported when conducting usability and 2 issues are relevant to accessibility on.
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Feb 17 2017
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Mar 13 2017
I've implemented the way displaying warning pop up when enabling accessibility. Warning pop up says "browser application get slower". But I'd like Chrome to improve its performance under accessibility and I'll revoke warning pop up once Chrome performance is improved. So could you take a look at this?
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Mar 17 2017
Gentle reminder
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Mar 21 2017
Not able to repro with latest M58 dev release on LG V20 Conditions: Enable 'Switch Access' accessibility Device: LG V20/NRD90M Web site tesed on: "http://pgr21.com/pb/pb.php?id=freedom&no=69979"
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Mar 21 2017
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Mar 27 2017
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Apr 7 2017
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Apr 7 2017
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Apr 7 2017
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Apr 7 2017
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Apr 7 2017
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Apr 7 2017
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Apr 7 2017
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Apr 7 2017
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Apr 7 2017
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Apr 7 2017
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Apr 7 2017
Hi Chrome team. Could you let me upload video and log? The video and log are about slow browsing symptom on "http://pgr21.com/pb/pb.php?id=freedom&no=69979". video - ChromeBeta_v58.0.3029.42.zip log - bugreport_nexus5x.txt
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Apr 7 2017
Can you share video with us? Not able to unarchive the zip file on my linux box. Thanks.
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Apr 7 2017
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Apr 10 2017
Hi Chrome team, I will upload video to https://drive.google.com. Could you let me know your account in order to give the account access right? All I can know here is "ram...@chromium.org" which is abbreviated.
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Apr 10 2017
Could not find the reference video in the google drive. can yo attach to this bug report? Thanks
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Apr 11 2017
You could find a video with https://drive.google.com/file/d/0B5mJ6sdg-C-5ZWw2LWNxd2JnTTQ/view?usp=sharing.
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Apr 11 2017
Using latest chrome M58, was not able to repro on LG G5/NRD90M. - Accessibility -> switch access is on - web site: "http://pgr21.com/pb/pb.php?id=freedom&no=69979" Was able to enter characters and delete them with reasonable performance in corresponding edit fields.
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Apr 12 2017
Dear Chrome engineer, Thanks for reproducing it but I'm afraid that I don't agree. Even though it's a reasonable performance to you, the point is editing and browsing become slow when enabling switch access and it is impacting on user experience badly.
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Apr 21 2017
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Aug 7 2017
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Aug 8
This issue has been Available for over a year. If it's no longer important or seems unlikely to be fixed, please consider closing it out. If it is important, please re-triage the issue. Sorry for the inconvenience if the bug really should have been left as Available. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Sep 21
Closing issue. Please open this bug again if the issue is still occurring. Thanks! |
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Comment 1 by seiyon.p...@gmail.com
, Feb 6 201710.0 MB
10.0 MB Download