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Issue 688245 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner:
Last visit > 30 days ago
Closed: Feb 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux , Windows , Mac
Pri: 1
Type: Bug-Regression



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Regression : Gmail page goes unresponsive after cancelling the print preview.

Reported by yfulgaon...@etouch.net, Feb 3 2017

Issue description

Chrome Version : 58.0.3000.5 (Official Build) 4ca0a1345c9827247916c391673331b677a3223a-refs/branch-heads/3000@{#6} 32/64 bit
OS : Windows (7,8,10)

Precondition : Sign in to gmail account using valid credentials.

What steps will reproduce the problem?
1. In gmail inbox, open any mail thread and click on 'Print all' button. (print preview opens in a new tab)
2. In print preview, click on 'Cancel' button (print preview closes) and try to click anywhere on the page.
3. Observe.

Actual : Nothing works on page after cancelling the print preview and page goes unresponsive.
Expected : Gmail page should not go unresponsive after cancelling the print preview.

This is a regression issue broken in ‘M-58’, below is the Manual Regression range and will soon update other info.
Good build : 58.0.2999.0
Bad build : 58.0.3000.5
 
Actual_result.mp4
1.7 MB View Download
Expected_result.mp4
1.8 MB View Download
Labels: OS-Linux OS-Mac
Update :

Precondition : Freshly install chrome.

Note : Issue is also reproducible on Mac(10.12.1, 10.11.6, 10.12) and Linux 14.04 OS.
Cc: jmukthavaram@chromium.org
Labels: hasbisect-per-revision ReleaseBlock-Stable
Owner: reve...@chromium.org
Status: Assigned (was: Unconfirmed)
Please find the below per-revision bisect information :
Good build : 58.0.2999.0—Revision—447413
Bad build : 58.0.3000.5—Revision—447669

Bisect Tool Info:
You are probably looking for a change made after 447592 (known good), but no later than 447593 (first known bad).
CHANGELOG URL:
The script might not always return single CL as suspectas some perf builds might get missing due to failure.
https://chromium.googlesource.com/chromium/src/+log/03f7a2cb6811d08b7fc8dd2de21c1fefa34415b1..2cd69789c0cc1bf7b35f6c5673ba1db6f2273cf0

Review-Url: https://codereview.chromium.org/2666233002

Note:Able to reproduce the issue on latest canary-58.0.3001.0
reveman@Kindly take a look and please help us to reassign this issue to a right owner if not with respect to this change.

Thanks.

Comment 3 by ajha@chromium.org, Feb 8 2017

Cc: ajha@chromium.org
Labels: -ReleaseBlock-Stable
I was able to reproduce the issue on the reported version: 58.0.3000.5 Windows 10 and got the crash id(290178d580000000). However the same worked fine on the latest canary(58.0.3006.0) and no hang as such was seen. Therefore, removing the blocker label.

yfulgaonkar@: Could you please confirm if the issue is still seen on the latest canary as well. Add the blocker label back if this still happens or close if this doesn't repro.

Thank you!

Comment 4 by ajha@chromium.org, Feb 8 2017

Labels: Needs-Feedback
Labels: -Needs-Feedback
With response to comment #3

Rechecked above issue on latest canary build (58.0.3007.0) in Win 7 & Win 10 machines and issue is not reproducible. After cancelling the 'Print preview', everything works as expected on gmail page and page does not go unresponsive. It is working as intended.

Thank you.
Status: WontFix (was: Assigned)
As per the comment#5 closing the issue.

Thanks.

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