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Issue metadata

Status: Duplicate
Merged: issue 687060
Owner: ----
Closed: Feb 2017
EstimatedDays: ----
NextAction: ----
OS: ----
Pri: 3
Type: Bug



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Unable to update flash

Reported by srv...@gmail.com, Jan 31 2017

Issue description

Chrome Version       : 56.0.2924.76
URLs (if applicable) :
Other browsers tested:
  Add OK or FAIL, along with the version, after other browsers where you
have tested this issue:
     Safari:
    Firefox:
         IE:Ok

What steps will reproduce the problem?
(1) Logging in a regular user and attempting to open the browser which takes them to our intranet
(2) Browser is installed via policy using Chromes ADM file
(3)

What is the expected result?
Opening the browser and not seeing the Adobe Flash player needs an update bar at the top

What happens instead?
User opens Chrome, yellow bar comes up and says Flash is out-of-date. When attempting to update the component itself manually from v23.0.0.205 it goes through the process and then says component not updated. Doing it manually through Adobes site, per the instructions on Chromes Flash troubleshooting steps does not work either.  The installer just sits there saying installation will begin shortly.

Please provide any additional information below. Attach a screenshot if
possible.

my email: z@amtamassage.org
 
ProblemDetails.docx
259 KB Download

Comment 1 by srv...@gmail.com, Jan 31 2017

or the email associated with my account can be used to contact me if needed.
Labels: Needs-Triage-M56

Comment 3 by srv...@gmail.com, Feb 1 2017

Here are the policy settings we have in place.
ChromeSetup.htm
177 KB View Download
Labels: Prestable-56.0.2924.76
Mergedinto: 687060
Status: Duplicate (was: Unconfirmed)
Issue similar to the  bug 687060 .Hence merging this into 687060.
Please feel free to undupe if not similar.

Thanks,

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