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Issue 687148 link

Starred by 2 users

Issue metadata

Status: Verified
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Closed: Mar 2017
Cc:
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OS: Chrome
Pri: 2
Type: Feature

Blocking:
issue 687146



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Get Help: Add Device Name to Contact Support URL

Project Member Reported by weifangsun@chromium.org, Jan 31 2017

Issue description

Feature description: Add the name of the Device to the Contact Support URL.

Current URL - https://support.google.com/chromebook/answer/4514391?p=gethelp_contact

Proposed URL - https://support.google.com/chromebook/answer/4514391?p=gethelp_contact&b=kevin

"&cid" = customization Id if applicable

"&mds" = managed Device Status if available

Three signals in all to be added as urlParameters. 
 
Blocking: 687146
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Comment 6 by morsed@google.com, Feb 17 2017

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Comment 7 by morsed@google.com, Feb 17 2017

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Comment 8 by morsed@google.com, Mar 7 2017

Status: Fixed (was: Assigned)
Contact Support Button URL now appears as follows for Reks device: 

https://support.google.com/chromebook/answer/4514391?p=gethelp_contact&b=reks&cid=LENOVO-REKS4&mds=not%20managed   


Chromium chromeosInfoPrivate managedDeviceStatus signal landed in 9313.0.0/58.0.3021.0 

Get Help app Contact Support button urlParameters (board, customizationId, and managedDeviceStatus) landed in 9332.0.0/58.0.3027.0 
Status: Verified (was: Fixed)

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