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Issue 686588 link

Starred by 3 users

Issue metadata

Status: WontFix
Owner: ----
Closed: May 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux
Pri: 3
Type: Bug



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"Print..." appears in context menu even though printing is disabled in preferences

Reported by khym.cha...@gmail.com, Jan 29 2017

Issue description

UserAgent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.76 Safari/537.36

Steps to reproduce the problem:
1. Start Chrome with "printing" set to {"enabled": false} in the Preferences file
2. Right click on a page

What is the expected behavior?
No "Print..." in not the context menu.

What went wrong?
"Print..." is present, but greyed out.

Did this work before? Yes 

Chrome version: 56.0.2924.76  Channel: stable
OS Version: Fedora 25
Flash Version: Shockwave Flash 24.0 r0

See http://superuser.com/questions/729239/
 
Labels: Needs-Bisect Needs-Triage-M56
Labels: Pri-1
Cc: krajshree@chromium.org
Labels: Needs-Feedback
Tested the issue on Ubuntu 14.04 and Win-10 using chrome reported version #56.0.2924.76.

Following are the steps followed to reproduce the issue.
------------
1. Changed preferences file present at path ..\Local\Google\Chrome\User Data\Default\Preferences by adding "printing": {"enabled": false}, line.
2. Saved the file.
3. Opened a webpage and right clicked on it.
4. Print option is present in the context menu.

Reporter@ - Could you please verify the screen cast and please let us know if anything missed from our side.
Also could you please elaborate more on this issue. A screen cast will be more helpful.

Thanks...!!

686588.mp4
2.3 MB View Download
You have to restart Chrome after having changed the Preferences file.  Also, I think you might need to edit the Preferences file while Chrome isn't running, in case Chrome writes to Preferences on shutdown.

Comment 5 Deleted

Unable to reproduce the issue on Ubuntu 14.04 and Win-10 using chrome reported version #56.0.2924.76 and latest dev #57.0.2987.19.

Following are the steps followed to reproduce the issue.
------------
1. Changed preferences file present at path ..\Local\Google\Chrome\User Data\Default\Preferences by adding "printing": {"enabled": false}, line when chrome was not running.
2. Saved the file and restarted chrome.
3. Opened a webpage and right clicked on it.
4. Print option is present in the context menu.

Reporter@ - Reporter@ - Could you please verify the screen cast and please let us know if anything missed from our side.


Thanks...!!
686588.ogv
12.4 MB View Download
Strange.  For you, setting "printing: enabled" to "false" does nothing, while for me it disables the Print menu item.  But it *should* remove the entry entirely.  So I guess you're sort of reproducing my bug, but even worse?
Cc: kkaluri@chromium.org
Components: Internals>Printing
Labels: -Needs-Bisect
Tested this issue on Ubuntu 14.04 and unable to reproduce the scenario.

These are the steps followed 
1. Changed preferences file present at path ..\Local\Google\Chrome\User Data\Default\Preferences by adding "printing": {"enabled": false}, line when chrome was not running.
2. Saved the file and restarted chrome.
3. Opened a chrome and right clicked on it.
4. Print option is present in the context menu.

Observations:
---------------
After step 3, when we look at the Preference file. the added line ""printing": {"enabled": false}," was got removed.

can anyone from the print team would look into this issue ???
Removing the bisect label for now, please add it when we have the repro steps.

Thank You...
Project Member

Comment 9 by sheriffbot@chromium.org, Feb 13 2017

Labels: -Needs-Feedback Needs-Review
Owner: krajshree@chromium.org
Thank you for providing more feedback. Adding requester "krajshree@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: -Needs-Review
Owner: ----
Requesting printing team to please have a look into this issue.

Thanks...!!
Labels: -Needs-Triage-M56 M-58
Labels: Needs-Feedback
khym.chanur@ could you please try the issue once on latest stable 58.0.3029.81 and update the thread if the issue still persists.

Thanks,
Labels: -Pri-1 -Type-Bug-Regression -M-58 Pri-3 Type-Bug
I went as far back as Chromium 47, and when printing.enabled is set to false, the "Print..." context menu has always been visible but grayed out. So I don't believe the "Did this work before? Yes" portion of the original bug report is accurate. Thus I don't believe this is a regression. If it really is a regression, please let us know what was the last version that actually worked.

Assuming it's not a regression, I'm inclined to not fix this. Really, what's the harm in having a visible, but grayed out context menu item? We show it for Forward as well, even when the browser cannot go forward.
Status: WontFix (was: Unconfirmed)
As there is no action on this issue for long time closing this issue. Request you to update your Chrome to latest #66.0.3359.181 and verify. Feel free to file a new issue if the issue is still reproduced at your end.

Thanks!

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