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Issue 686401 link

Starred by 3 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Apr 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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Recording SketchUp Application from Window Picker Results in Blank Canvas"

Reported by johnwood...@gmail.com, Jan 28 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.87 Safari/537.36

Steps to reproduce the problem:
1. I follow normal recording process having selected a specific window to record (in the case of this problem 'SketchUp'
2. Recording proceeds normally 
3. But the end result is that only the tool-bar and mouse-cursor are recorded. The central window (ie the computer 3D model I intended to record) is completely blank. Just white. 

What is the expected behavior?
The expected behaviour is for the main window (ie the computer SketchUp model) to have been recorded perfectly

What went wrong?
Described in Steps to reproduce the problem above 

WebStore page: https://chrome.google.com/webstore/detail/loom-video-recorder-scree/liecbddmkiiihnedobmlmillhodjkdmb

Did this work before? Yes No change so far as I am aware 

Chrome version: 55.0.2883.87  Channel: n/a
OS Version: 10.0
Flash Version: Shockwave Flash 24.0 r0

NA. Covered in the above comments
 

Comment 1 by vi...@opentest.co, Jan 29 2017

Hey Chrome team,

I'm one of the creators of Loom (the Chrome extension that's exhibiting this behavior). We are simply using chooseDesktopMedia + MediaRecorder to record our videos. Seems like the issue may lie in chooseDesktopMedia in this case and the way it may handle how SketchUp renders its layers.

Vinay
Labels: Needs-Milestone

Comment 3 by ajha@chromium.org, Feb 3 2017

Cc: ajha@chromium.org
Components: Blink>GetUserMedia>Desktop
Labels: Needs-Feedback
Somwhow I was unable to reproduce the issue on the latest stable(56.0.2924.87) on Windows-10. Attached is the screen-cast of the same.

johnwoodgardendesign@: Could you please check the same on the latest stable and confirm if the issue still persists? Please also review the attached screen-cast if anything being missed here.

686401.mp4
6.2 MB View Download
Status: WontFix (was: Unconfirmed)

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