New issue
Advanced search Search tips

Issue 685700 link

Starred by 2 users

Issue metadata

Status: Duplicate
Owner: ----
Closed: Jan 2017
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



Sign in to add a comment

Crash after link data

Reported by p...@hurunuicollege.school.nz, Jan 26 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.76 Safari/537.36

Steps to reproduce the problem:
1. setting  and sign in
2. click link data
3. 

What is the expected behavior?
it should connect to my personal settings with my tabs.

What went wrong?
After I sign in and click Link Data the browser closes.

Did this work before? Yes 

Chrome version: 56.0.2924.76  Channel: stable
OS Version: 10.0
Flash Version: Shockwave Flash 24.0 r0
 

Comment 1 by woxxom@gmail.com, Jan 26 2017

See if you can find the crash ID or DMP file as per https://www.chromium.org/for-testers/bug-reporting-guidelines/reporting-crash-bug
Possibly related:  issue 680404 
68e3e18a-633c-4d2b-beff-fa9a3d72164e (Server ID: b32a52c680000000)
crash ID 68e3e18a-633c-4d2b-beff-fa9a3d72164e (Server ID: b32a52c680000000)
Seems like a duplicate of issue 685996
is there anyway to resolve the issue?

Labels: Prestable-56.0.2924.76 Needs-Triage-M56
Mergedinto: 685996
Status: Duplicate (was: Unconfirmed)
The stack trace of crash id :b32a52c680000000 is as follows:

Thread 0 CRASHED [EXCEPTION_ACCESS_VIOLATION_WRITE @ 0x00000000 ] MAGIC SIGNATURE THREAD
Stack Quality100%Show frame trust levels
0x00007ffe2900dcfa	(chrome.dll -cloud_policy_manager.cc:127 )	policy::CloudPolicyManager::CreateComponentCloudPolicyService(std::basic_string<char,std::char_traits<char>,std::allocator<char> > const &,base::FilePath const &,scoped_refptr<net::URLRequestContextGetter> const &,policy::CloudPolicyClient *,policy::SchemaRegistry *)
0x00007ffe2901d5fa	(chrome.dll -user_cloud_policy_manager.cc:59 )	policy::UserCloudPolicyManager::Connect(PrefService *,scoped_refptr<net::URLRequestContextGetter>,std::unique_ptr<policy::CloudPolicyClient,std::default_delete<policy::CloudPolicyClient> >)
0x00007ffe2aa54d6d	(chrome.dll -user_policy_signin_service_base.cc:236 )	policy::UserPolicySigninServiceBase::InitializeUserCloudPolicyManager(std::basic_string<char,std::char_traits<char>,std::allocator<char> > const &,std::unique_ptr<policy::CloudPolicyClient,std::default_delete<policy::CloudPolicyClient> >)
0x00007ffe2aa556ca	(chrome.dll -user_policy_signin_service.cc:140 )	policy::UserPolicySigninService::InitializeUserCloudPolicyManager(std::basic_string<char,std::char_traits<char>,std::allocator<char> > const &,std::unique_ptr<policy::CloudPolicyClient,std::default_delete<policy::CloudPolicyClient> >)
0x00007ffe2a8b04b5	(chrome.dll -one_click_signin_sync_starter.cc:246 )	OneClickSigninSyncStarter::LoadPolicyWithCachedCredentials()
0x00007ffe2a8b014e	(chrome.dll -one_click_signin_sync_starter.cc:191 )	OneClickSigninSyncStarter::SigninDialogDelegate::OnContinueSignin()
0x00007ffe2b0dc4a4	(chrome.dll -profile_signin_confirmation_dialog_views.cc:248 )	ProfileSigninConfirmationDialogViews::ButtonPressed(views::Button *,ui::Event const &)
0x00007ffe2abaf8b5	(chrome.dll -custom_button.cc:465 )	views::CustomButton::NotifyClick(ui::Event const &)
0x00007ffe2abaf068	(chrome.dll -custom_button.cc:198 )	views::CustomButton::OnMouseReleased(ui::MouseEvent const &)
0x00007ffe2ab9302d	(chrome.dll -view.cc:1021 )	views::View::OnMouseEvent(ui::MouseEvent *)
0x00007ffe29e43a0d	(chrome.dll -event_handler.cc:27 )	ui::EventHandler::OnEvent(ui::Event *)
0x00007ffe29e44144	(chrome.dll -event_dispatcher.cc:191 )	ui::EventDispatcher::DispatchEvent(ui::EventHandler *,ui::Event *)
0x00007ffe29e43c22	(chrome.dll -event_dispatcher.cc:86 )	ui::EventDispatcherDelegate::DispatchEventToTarget(ui::EventTarget *,ui::Event *)
0x00007ffe29e43aac	(chrome.dll -event_dispatcher.cc:58 )	ui::EventDispatcherDelegate::DispatchEvent(ui::EventTarget *,ui::Event *)
0x00007ffe2abc12fd	(chrome.dll -root_view.cc:447 )	views::internal::RootView::OnMouseReleased(ui::MouseEvent const &)
0x00007ffe2ab98746	(chrome.dll -widget.cc:1211 )	views::Widget::OnMouseEvent(ui::MouseEvent *)
0x00007ffe29e43a0d	(chrome.dll -event_handler.cc:27 )	ui::EventHandler::OnEvent(ui::Event *)
0x00007ffe29e44144	(chrome.dll -event_dispatcher.cc:191 )	ui::EventDispatcher::DispatchEvent(ui::EventHandler *,ui::Event *)
0x00007ffe29e43c22	(chrome.dll -event_dispatcher.cc:86 )	ui::EventDispatcherDelegate::DispatchEventToTarget(ui::EventTarget *,ui::Event *)
0x00007ffe29e43aac	(chrome.dll -event_dispatcher.cc:58 )	ui::EventDispatcherDelegate::DispatchEvent(ui::EventTarget *,ui::Event *)
0x00007ffe2ac7c4c2	(chrome.dll -event_processor.cc:35 )	ui::EventProcessor::OnEventFromSource(ui::Event *)
0x00007ffe2ac7c759	(chrome.dll -event_source.cc:51 )	ui::EventSource::SendEventToProcessor(ui::Event *)
0x00007ffe2abdb91c	(chrome.dll -desktop_window_tree_host_win.cc:829 )	views::DesktopWindowTreeHostWin::HandleScrollEvent(ui::ScrollEvent const &)
0x00007ffe2abf30ec	(chrome.dll -hwnd_message_handler.cc:2526 )	views::HWNDMessageHandler::HandleMouseEventInternal(unsigned int,unsigned __int64,__int64,bool)
0x00007ffe2abed8fd	(chrome.dll -hwnd_message_handler.h:335 )	views::HWNDMessageHandler::_ProcessWindowMessage(HWND__ *,unsigned int,unsigned __int64,__int64,__int64 &,unsigned long)
0x00007ffe2abef6c2	(chrome.dll -hwnd_message_handler.cc:911 )	views::HWNDMessageHandler::OnWndProc(unsigned int,unsigned __int64,__int64)
0x00007ffe29b0f125	(chrome.dll -window_impl.cc:302 )	gfx::WindowImpl::WndProc(HWND__ *,unsigned int,unsigned __int64,__int64)
0x00007ffe29b0f14e	(chrome.dll -wrapped_window_proc.h:76 )	base::win::WrappedWindowProc<&gfx::WindowImpl::WndProc(HWND__ *,unsigned int,unsigned __int64,__int64)>(HWND__ *,unsigned int,unsigned __int64,__int64)
0x00007ffe58311168	(USER32.dll + 0x00011168 )	UserCallWinProcCheckWow
0x00007ffe58310c96	(USER32.dll + 0x00010c96 )	DispatchMessageWorker
0x00007ffe29775c19	(chrome.dll -message_pump_win.cc:363 )	base::MessagePumpForUI::ProcessMessageHelper(tagMSG const &)
0x00007ffe297757e1	(chrome.dll -message_pump_win.cc:169 )	base::MessagePumpForUI::DoRunLoop()
0x00007ffe29775413	(chrome.dll -message_pump_win.cc:56 )	base::MessagePumpWin::Run(base::MessagePump::Delegate *)
0x00007ffe2974cb72	(chrome.dll -run_loop.cc:35 )	base::RunLoop::Run()
0x00007ffe29658dd6	(chrome.dll -chrome_browser_main.cc:2010 )	ChromeBrowserMainParts::MainMessageLoopRun(int *)
0x00007ffe2911788c	(chrome.dll -browser_main_runner.cc:141 )	content::BrowserMainRunnerImpl::Run()
0x00007ffe2911054e	(chrome.dll -browser_main.cc:46 )	content::BrowserMain(content::MainFunctionParams const &)
0x00007ffe29607046	(chrome.dll -content_main_runner.cc:774 )	content::ContentMainRunnerImpl::Run()
0x00007ffe2870fd24	(chrome.dll -chrome_main.cc:108 )	ChromeMain
0x00007ff730a475e9	(chrome.exe -main_dll_loader_win.cc:174 )	MainDllLoader::Launch(HINSTANCE__ *,base::TimeTicks)
0x00007ff730a420d0	(chrome.exe -chrome_exe_main_win.cc:248 )	wWinMain
0x00007ff730ad1a42	(chrome.exe -exe_common.inl:253 )	__scrt_common_main_seh
0x00007ffe57ca8101	(KERNEL32.DLL + 0x00018101 )	BaseThreadInitThunk
0x00007ffe58fec5b3	(ntdll.dll + 0x0005c5b3 )	RtlUserThreadStart

The above stack trace looks similar to the issue id: 685996. Hence, merging into the issue id: 685996.

Thanks...!!

Comment 8 by emaxx@chromium.org, Jan 31 2017

pb@hurunuicollege.school.nz: Could you please provide additional details for reproducing the issue? Is it happening for you reliably on each attempt to sign in? Do you switch between multiple Google accounts on the same machine, or the issue happens even when using a single account?
It happens on the same machine using a single account. 
Are there any platform policies enforced on this machine (can you attach a screenshot of the about://policy page before signing in)?

Does it only happen if you click "Link Data", or will it also happen if you click "Create new profile"?

Thanks for your help here - we've seen this crash a few times before but we've never been able to reproduce it ourselves. It's also useful to know if it happens on different machines, and if it happens with every account you sign in with (example: a random gmail account) or just with your school.nz acct?

Sign in to add a comment