No Webpages load
Reported by
dylansca...@gmail.com,
Jan 25 2017
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.87 Safari/537.36 Example URL: Anything, absolutely anything Steps to reproduce the problem: 1. Open good chrome 2. Doesnt load any webpage 3. After 5 min might load google search engine 4. Search something 5. Click any link and it is just loading 6. thats all, never gives error or anything, just spinning grey not loading What is the expected behavior? Webpages Load What went wrong? NO clue. Uninstalled with Revo and reinstalled from new download and nothing. Still the same issue Does it occur on multiple sites: Yes Is it a problem with a plugin? No Did this work before? Yes Not certain. Stopped over december break Does this work in other browsers? Yes Chrome version: 55.0.2883.87 Channel: n/a OS Version: 6.1 (Windows 7, Windows Server 2008 R2) Flash Version: Shockwave Flash 24.0 r0
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Jan 25 2017
@nyerramilli Ok but then how do i get Triage M55 and where should i load it?
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Jan 25 2017
(I think the Needs-Triage-M55 is notes for the testing team, not a request for you to do anything. :-) ) Does about:net-internals load or is that stuck too? If it does load, could you attach a net-internals log per these instructions: https://dev.chromium.org/for-testers/providing-network-details (If not, it's probably something wrong above the network layer and would need someone other than me to triage further.)
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Jan 27 2017
Looks like it may well be network-related. Adding to the net triage queue. I see at the bottom of your net-internals log that events 772 and 773 are hanging at TCP_CONNECT.
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Feb 2 2017
Please try browsing in incognito mode, and let us know if you are able to load any web pages. If it still does not work, try disabling your firewall and antivirus temporarily, if you have such products. Also, do other browsers work on the same machine? Or other applications relying on the Internet (e-mail client, chat client, etc.)
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Feb 2 2017
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Feb 9 2017
Thank you for providing more feedback. Adding requester "davidben@chromium.org" for another review and adding "Needs-Review" label for tracking. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Feb 9 2017
Moving back to triage queue.
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Feb 9 2017
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Feb 10 2017
Hey guys, sorry hectic week. Other browsers work perfectly and it runs smoothly in incognito, so only where browsing normally in google chrome is when we experiencing this issue.
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Feb 23 2017
Since it runs smoothly in incognito, please make sure that you have no extensions enabled that can cause the problem. By default, the incognito mode disables all extensions. Also, try to update the Chrome browser. Let us know whether the problem still persists. Thanks you!
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Mar 9 2017
Network bug triager here. Archiving due to inactivity. dylanscarpa05@ if you still have the issue, please file a new bug with the information requested in comment #12. |
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Comment 1 by nyerramilli@chromium.org
, Jan 25 2017