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Issue metadata

Status: Archived
Owner: ----
Closed: Jan 10
Cc:
EstimatedDays: ----
NextAction: ----
OS: ----
Pri: 3
Type: Bug



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Login fail after crash. /mount and /encrypted dump available.

Project Member Reported by gwendal@chromium.org, Jan 23 2017

Issue description

Using an entreprise enrolled reks. on 1/17/17 around 8:20am PST, System froze, reboot, could not re-login into gwendal@google.com. Log in as gwendal@gmail.com works.

Dump /encrypted and user data using https://sites.google.com/a/chromium.org/dev/developers/design-documents/encrypted-partition-recovery

Looking into /./decrypted/encrypted/var/log/chrome/, it looks like after reboot chrome wanted to reauthenticate gwendal@google.com but the network (DeAnza College Wifi) was not available. Login into gwendal@gmail.com did not require early network access.

It would be interesting to know why gaia was required.

I enclose the 2 crashes collected in /mount/user/crash, logs from /mount/user/log, and
/mnt/encrypted of the machine is available at:

https://gwendal.users.x20web.corp.google.com/www/no_crawl/encrypted_login_failure.tar.gz

Let me know which part of /mount is needed (there is personal info there :-)).
 
log_login_failure.tar.gz
80.5 KB Download
crash_login_failure.tar.gz
105 KB Download
Status: Archived (was: Untriaged)
Archiving P3s older than 1 year with no owner or component.

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