Not able to view an image from Hangout when using more than one Gmail accounts
Reported by
todor.pe...@gmail.com,
Jan 21 2017
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Issue description<b>Chrome Version : <from About Google Chrome/Chromium or</b> 'about:version'> URL : Behavior in Safari 4.x/5.x: Behavior in Firefox 3.x/4.x: Pre-conditions: I have two different Gmail accounts - personal and for business. In some reason when I try to open any Google related content it's using by default one of them and I am not able to set explicitly which one always to use. Also I have installed on my PC a Hangout client for Windows that is linked to my business account. What steps will reproduce the problem? (1) A colleague send my an image via Hangout. (2) I try to open it via the Hangout client and the Chrome starts opening a new tab for me to display this picture. (3) Then the page says "You do not have permission to view this album" and I need to request an access, but at least I do not want to. The reason I do not have access is because the Chrome opens any Google content by default with my personal account, when this content is related to the other one that is for business ONLY. (4) Then I switch from the top right corner from my personal to my business account and it redirects me directly to the Google+ account page and I am not able to view the image that my colleague previously sent me. If you need any other information please let me know. Best regards, Todor
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Jan 21 2017
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Jan 24 2017
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Jan 25 2017
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Feb 22 2017
Unable to reproduce the scenario on Mac 10.12.3 with latest dev #58.0.3013.3 These are the steps followed. 1. logged into the chrome with etouchkiran@gmail.com as default account 2. Added another account testetouch19@gmail.com 3. From other account sent an image to testetouch19@gmail.com 4. In the dev hangout window, changed the account to testetouch19@gmail.com 5. Received the image without any permissions required pop up Attaching the screen-cast for reference todor.petrovsky@ could you please look into it and let us know any steps i have missed while reproducing the scenario. Thank You...
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Feb 22 2017
Hi, thank you for the deep and detailed information about your attempt to reproduce this issue. Actually I did not test it with the Web Hangout application, but I tested it with the "standalone" hangout application which you should install on your OS (in my case Windows 8.1) and only with it you are gonna be able to reproduce it. Screenshot of the Client Hangout that I am using: http://www.omgchrome.com/wp-content/uploads/2015/05/hangouts-chrome-app.png Please, let me know if you have any further questions. Best regards, Todor
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Mar 1 2017
Thank you for providing feedback. removing "Needs-Feedback" label.
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Mar 2 2017
Unable to reproduce the scenario on Mac 10.12.3 with dev #58.0.3018.3 These are the steps followed. 1. Installed hangout extension in the chrome. 2. logged into the chrome with testetouch19@gmail.com as default account 3. Added another account etouchkiran@gmail.com 4. From other account(firefox) sent an image to etouchkiran@gmail.com 5. In the monitor, i got an hangout notification for etouchkiran@gmail.com 6. When i clicked on that notification, it redirected to new window in which image is displayed. Attaching the screen-cast for reference todor.petrovsky@ could you please look into it and let us know your observations. Thank You...
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Mar 9 2017
Friendly ping!! could you please respond on comment#8 & update the thread. Thank you!!
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Mar 9 2017
Hello, later in the day will create a video how it looks on my side.
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Mar 9 2017
Thank you for providing more feedback. Adding requester "kkaluri@chromium.org" to the cc list and removing "Needs-Feedback" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Mar 16 2017
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Mar 16 2017
todor.petrovsky@ could you please provide the screen-cast as you mentioned in the comment #10
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Apr 18 2017
todor.petrovsky@ - Could you please provide the screen-cast as mentioned by you in the comment #10. Thanks...!!
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May 11 2017
Due to lack of user feedback closing this issue. Please feel free to raise a new issue if you face any issue on chrome browser. Thanks..!! |
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