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host pc greyed out on chrome remote desktop
Reported by
okp...@gmail.com,
Jan 21 2017
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.87 Safari/537.36 Example URL: Steps to reproduce the problem: 1. install chrome remote desktop and enable remote connections on windows 7 pc 2. install chrome remote desktop on chromebook 3. chrome remote desktop shows windows 7 pc greyed out What is the expected behavior? chrome remote desktop shows windows 7 pc not greyed out so can connect to it What went wrong? it was working when i first tried it for 2 weeks but without sound. i went into host pc and tried to check allow remote services to see if could get sound to work but then i got the greyed out issue. removing the check that i had added to revert back to original state didn't help gone through several iterations of uninstalling/installing and disabling/enabling Did this work before? Yes same Chrome version: 55.0.2883.87 Channel: stable OS Version: 6.1 (Windows 7, Windows Server 2008 R2) Flash Version: Shockwave Flash 24.0 r0 there's an old issue that was closed (460525) that appears to have similar problems -- it was closed but not resolved. want to report that it's still a problem for me
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Jan 24 2017
I can do the remote assistance ok but not the remote desktop (always greyed out)
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Jan 24 2017
teamviewer works on same chromebook accessing remote Windows pc only difference is teamviewer vs chrome remote desktop so i think that points to the chrome remote desktop having an issue
,
Jan 24 2017
Can you send us the host logs? To do this:
* Run cmd.exe elevated on your Windows 7 machine: right-click on cmd.exe shortcut and choose "Run as administrator".
* Start the trace:
content_copylogman create trace -ets "chromoting" -p {2db51ca1-4fd8-4b88-b5a2-fb8606b66b02} 0xffffffff 5 -o %TEMP%\chromoting.etl
* Use the Chrome app to disable and then re-enable the host.
* Stop the trace:
content_copylogman stop -ets "chromoting"
* Attach %TEMP%\chromoting.etl to this bug.
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Feb 2 2017
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Comment 1 by mmenke@chromium.org
, Jan 23 2017